Hello, Homedepotcustomer - We are sorry to find out that you had to return your battery and charger starter kit! And we wish we could have connected, so we could have tried to turn this experience around for you. But we're glad that you had no trouble with the return and thank you for leaving us this review. And feel free to email us anytime at Reviews@RYOBItools.com, if you'd like to continue this conversation.