Customer Reviews for Rheem Performance Platinum 50 Gal. Tall 38,000 BTU Ultra Low NOx (ULN) Natural Gas Water Heater with 12-Year Warranty

Lorah,

We are sorry to hear about the damage to your water heater. It’s disappointing when a new purchase doesn’t go as smoothly as expected. I hope the return process is swift and hassle-free for you. If you need any assistance or information during this process, please don’t hesitate to call 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.
Derius

Hi,

Thank you for your feedback regarding the installation cost of the Performance Plus 50 Gal. Tall 9-Year 38,000 BTU Ultra Low NOx (ULN) Natural Gas Tank Water Heater. We understand your concerns about the cost associated with installing services.

We’re committed to providing our customers with a variety of options for their warranty needs.

We appreciate your business and look forward to serving you in the future. Call 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.

Derius

Hello,

Thank you for the 5-star review! If you ever need assistance or just have questions about your water heater, feel free to reach out to our Technical Support Team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you. Thank you for choosing Rheem!

Isaiah

Hello Matty,

We are glad the quality of construction is to your liking! Thank you for the 5-star review!

Isaiah

Hello,

Thank you for the 5-star review! Rheem is glad to hear this model is providing you with ample hot water.

Isaiah

Craig,


Thank you for this 4-star review. It’s important to have a long-term experience with a product like the Performance 50 gal. Tall 6-Year 38,000 BTU Ultra Low NOx (ULN) Natural Gas Tank Water Heater from The Home Depot before giving it a full rating. We hope it continues to perform well for you over the years.


Derius

Hi,

We’re thrilled to hear that our installers went above and beyond to install your Performance Platinum 50 Gal. Water Heater. Your positive feedback is much appreciated. Thank you for choosing our product!

Derius

Hello,

We are truly sorry to hear about the issues you’ve experienced with your water heater. Your feedback is crucial for us to improve our products and services. Thank you for taking the time to share this. For additional assistance, please call 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. One of our experienced analysts will be happy to assist you.


Derius

Hello Jennifer,

We regret the inconvenience experienced and are glad that the issue was resolved swiftly. Rheem aims to deliver a superior product and customer experience. Your feedback is key in enhancing the experience and product for our present and future customers. If you have any questions or need assistance with your water heater, our Technical Support Team is available at 866-279-4566 from 7 A.M. to 7 P.M. CST.

Isaiah

Hello,

Rheem is happy to hear you are enjoying hot water once more despite the initial delivery/communication issues. Should you ever need assistance, please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.

Isaiah