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Customer Reviews for Richmond 80 Gal. Solar 6-Year 4500-Watt Universal Connect with Element Electric Water Heater

Internet #202959691

Model #S80U-1

Store SKU #1004123125

  • For use with an open loop direct system circulating potable water
  • Make sure it fits: measure your space to ensure dimensions fit
  • Provides ample hot water for homes with 5 people

Customer Reviews

  • 2.9
    out of 22 reviews
  • 44% recommend this product
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Showing 1-10 of 22 reviews
Very Nice Solar Hot Water Storage Tank!
I have two 3' x 8' Alten 1980 vintage solar hot water collector panels on my roof which feeds food grade glycol antifreeze to the heat exchanger on this water heater tank via a Watts circulator pump with a small expansion tank. The pump is controlled by a Mysol solar controller. So far this winter I'm getting 120 degree water temperatures most days this February with this Richmond 80 gallon solar water tank. The insullation on this tank is very good as we recently had a two day power outage and we were able to take showers for two days even though the circulator pump was unable to run and add heat to the water. I also have not connected the electric heating element yet although I plan to in the near future. I can see why some people have bought this water heater by accident thinking it was an electric only water heater as the box has large letters which read "80 Gallon Electric Water Heater".
by Ed
When I unpacked the unit the top of the water heater...
When I unpacked the unit the top of the water heater was dented. It is water tight, but cosmetically looks terrible. Frustrating after all the work carefully transporting to my house
by JOHN
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
Hot water still doesn't last long. Lasted the same as my 60 gallon tank.
Hot water still doesn't last long. Lasted the same as my 60 gallon tank.
by hunterjakescott
Actually need to return it. Works infrequent...
Actually need to return it. Works infrequent
by MICHAEL
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
This tank only has 1 heating element but that's my fault for not thinking to check. I just assume...
This tank only has 1 heating element but that's my fault for not thinking to check. I just assumed this size tank would have 2 elements. Also there are 5 drain plugs on it and it doesn't come with enough plugs for all of them. We had to run back out and buy extra plugs. Only 2 people can take a shower at a time or you will run out of hot water. We have 4 shower & 4 adults in our house so its an adjustment for us. Now that's its up & running ,so far so good.
by Lisa
After installing the unit it started to leak from these little holes on top. I noticed 2 other ho...
After installing the unit it started to leak from these little holes on top. I noticed 2 other holes of the same size that appeared to have been sealed but where it was leaking from wasn't sealed.
by Disappointed
It was not a good hot water heater ...
It was not a good hot water heater
by HomeDepotCustomer
Response from RheemFeb 18, 2020
Hi Nicholas,

We are sorry to hear you are not enjoying your new water heater. Please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you with any questions or concerns you have.

Jennifer rheem
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
Response from RheemFeb 12, 2020
Thank you for choosing Richmond for you water heating needs and for taking time to review this product. We are happy to see you are enjoying your new Richmond Water Heater!


Thank you,
Jennifer rheem
Showing 1-10 of 22 reviews