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Customer Reviews for Richmond 80 Gal. Solar 6-Year 4500-Watt Universal Connect with Element Electric Water Heater

Internet #202959691

Model #S80U-1

Store SKU #1004123125

  • For use with an open loop direct system circulating potable water
  • Make sure it fits: measure your space to ensure dimensions fit
  • Provides ample hot water for homes with 5 people

Customer Reviews

  • 3.3
    out of 44 reviews
  • 45% recommend this product
Filter by:
Showing 1-30 of 44 reviews
It was not a good hot water heater ...
It was not a good hot water heater
by
Response from RheemFeb 18, 2020
Hi Nicholas,

We are sorry to hear you are not enjoying your new water heater. Please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you with any questions or concerns you have.

Jennifer rheem
  • Verified Purchase
2 found this review helpful
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from RheemFeb 12, 2020
Thank you for choosing Richmond for you water heating needs and for taking time to review this product. We are happy to see you are enjoying your new Richmond Water Heater!


Thank you,
Jennifer rheem
  • Verified Purchase
I wanted a hot water heater, this is a storage...
I wanted a hot water heater, this is a storage tank and now I am stuck with it.
by
Response from RheemFeb 18, 2020
Please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.

Thank you,
Jennifer rheem
  • Verified Purchase
4 found this review helpful
Very nice heater. the only problem was: they didn't furnish the lower tank solar sending unit, h...
Very nice heater. the only problem was: they didn't furnish the lower tank solar sending unit, had some trouble finding the problem. other then that extra expense it is a fine water heater.
by
  • Verified Purchase
  • Recommended
2 found this review helpful
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from RheemJan 3, 2020
Thank you for taking time to review this product, we are sorry to see you had a bad experience with your water heater. If you need assistance please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.

Thank you,
Jennifer rheem
  • Verified Purchase
Great product ...
Great product
by
  • Verified Purchase
Parts were missing and overflow valve had to to be...
Parts were missing and overflow valve had to to be replaced. Very disappointing.
by
  • Verified Purchase
1 found this review helpful
After 1 10 minute shower, no hot water. This piece of junk only has 1 element. When the Home Depo...
After 1 10 minute shower, no hot water. This piece of junk only has 1 element. When the Home Depot rep sold me this junk, they left that part out. It's going back today.
by
  • Verified Purchase
4 found this review helpful
5 Star Review
Rating provided by a verified purchaser
by
Response from RheemMar 1, 2019
Thank you for choosing Richmond for you water heating needs and for taking time to review this product. We are happy to see you are enjoying your Richmond Water Heater!


Thank you,
Jennifer rheem
  • Verified Purchase
1 found this review helpful
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
3 found this review helpful
I have a family of 6 and we haven't run out of hot water like we did in the past with the 65 gall...
I have a family of 6 and we haven't run out of hot water like we did in the past with the 65 gallon tank.
by
  • Verified Purchase
  • Recommended
3 found this review helpful
Several defective water heaters. Got full refund...
Several defective water heaters. Got full refund
by
  • Verified Purchase
3 found this review helpful
This Hot Water Tank was first delivered damaged from the factory, then after a two week delay del...
This Hot Water Tank was first delivered damaged from the factory, then after a two week delay delivered. However after receiving the replacement Hot Water Heater and hooking the unit up, I realized this is not your normal hot water heater. Initial product information and advertising description which motivated the initial order, leads the consumer to believe this is a simple 80 gallon Hot Water Heater Replacement, however upon delivery and installation the consumer realizes this is NOT your friendly replacement Hot Water Heater. After installation and watering up the unit you realize the Hot Water Heater Capacity is not would you would were led to believe. CONSUMER Beware! Read the SMALL PRINT for the full description that this Hot Water Tank is simply a supplemental Electric Back Up Hot Water Storage Tank for a Solar Hot Water System! Not what I wanted or intended on ordering! I am currently trying to negotiate with Home Depot to replace this unit with a correct model that will serve a family of 5+
by
    9 found this review helpful
    solar tank arrived the packing looked intact so I accepted the box , inside the tank had a crease...
    solar tank arrived the packing looked intact so I accepted the box , inside the tank had a crease on the top it doesn't affect performance but was undetectable from the outside, everything else is as it should be, I not using the electric heater in the tank. the tank is prewired for a resistor but the resistor is not included. time will tell if the solar tank is a quality product my previous solar tank ( bradford white ) lasted 12 years.
    by
    • Verified Purchase
    • Recommended
    3 found this review helpful
    Showing 1-30 of 44 reviews

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    Nominal Tank Capacity (gallons)

    80 gal

    55 gal

    40 gal

    50 gal

    Water Heater Profile

    Tall

    Tall

    Tall

    Tall

    Application Type

    Residential

    Residential

    Commercial

    Commercial

    Tank Warranty

    6 Year

    Lifetime

    3 Year

    3 Year

    Required Volt Connection

    240 volt

    240 volt

    240 volt

    240 volt