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Customer Reviews for Rinnai High Efficiency 6.5 GPM Residential 150,000 BTU/h 44.0 kWh Propane Exterior Tankless Water Heater

Internet #306655642

Model #V65eP

  • Enjoy endless hot water
  • Less space for heating gives you more space for living
  • Professional installation recommended; please call 833-746-6210

Customer Reviews

  • 4.6
    out of 149 reviews
  • 85% recommend this product
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Showing 1-10 of 149 reviews
Replaced a 7 year old Ecotemp. The Rinnai is much more responsive when demanding hot water. Unit ...
Replaced a 7 year old Ecotemp. The Rinnai is much more responsive when demanding hot water. Unit is set at factory to 120 degrees. If you want up to 140 degrees its just a flip of a DP switch inside the panel. Lost a small part while crawling around under my deck. Called Rinnai and CS answered on the second ring. CS is in GA and they also built a mfg plant there in 2018. Found the part number and told me where to source it. Great CS, friendly and knowledgeable. The Ecotemp was always touchy when blending hot and cold. If you backed off of the hot too much it would shut off and give you all cold. The Rinnai does not do this and allows much much more hot/cold blending range. So far, very happy with the Rinnai.
by Rick
2 people found this helpful
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
Easy to install the only thing we didn't order the vent a hood that should have order that so if ...
Easy to install the only thing we didn't order the vent a hood that should have order that so if anyone orders this make sure you get all the right equipment that is shown from home Depot and after that it worked great really recommend it. ❤️❤️❤️❤️❤️
by LG1618
by MICHAEL
Was never able to make it work
Was never able to make it work
by Shern
Response from Rinnai Product ExpertMay 14, 2021
We are sorry for the issues you have had. We would like to help. Can you please email us more details at rinnaicustomercare@rinnai.us? --Tashay RinnaiAmerica
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
Works good just needs to have a higher temp than...
Works good just needs to have a higher temp than 120
by CHRISTIAN
Great product!
Love the fact that I never run out of hot water. Only dislike is the length of time it takes to get hot water to the bathroom sink furthest way from the heater unit.
by Sam1234686
by Otto
Having issues with the water getting cold after about 10...
Having issues with the water getting cold after about 10 minutes and then it stays freezing for 2-3 minutes. Mostly it gets warm again and stays that way but occasionally, it hits another cold spell after another 10 minutes. Not Happy!
by GLENDA
Showing 1-10 of 149 reviews