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Customer Reviews for Royal 6-Sheet Crosscut Shredder

Internet #306224806

Model #29183G-BK

Store SKU #1000498825

  • 6-sheet paper shredder keeps your personal information secure
  • Auto-start, auto-stop, and reverse ensure jam-free operation
  • Compact design enables easy placement on a desk or workstation

Customer Reviews

  • 3.5
    out of 51 reviews
  • 75% recommend this product
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Showing 1-30 of 51 reviews
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  • Verified Purchase
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  • Verified Purchase
over heats to fast may need to return for a new one that will hopefully work better.
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Response from RoyalFeb 23, 2024
Hi,

We apologize for the inconvenience. Please contact our support team at +1 908-864-4851 Ext: 6633. We'll assist with your concern and explore the best solution. Your satisfaction is important to us.

Royal Support Team royalconsumerinformationproduct-connections
  • Verified Purchase
Horrible shredder
I got the shredder in the mail. Hooked it up started using it. Not more than 10 minutes after I was using it. It got really hot and stopped working now. I don't recommend this shredder at all. Don't waste your money or time on this item.
by
Response from RoyalJan 15, 2024
Hello Julie,

We apologize for the inconvenience you've experienced with our shredder. Some times defective products are inevitable, although we try to do our best to avoid situations like this. Please, if you have any problem with your replacement, we would be glad to help you, call us at +1 908-864-4851 Ext: 6633 for assistance in resolving this issue promptly. We appreciate your feedback and strive to ensure customer satisfaction.

Royal Support Team royalconsumerinformationproduct-connections
    My previous cross cut shredder from the 90s finally died and I wanted one that also shredded credit cards. I thought the price was good and the reviews weren’t terrible. I also wanted a smaller footprint because of lack of space. I’ve had this about a month now and it works well so far. Easy to empty. I can get up to five sheets to run through smoothly. Six is pushing it. But I try to shred as soon as mail comes in so not to build up a huge box of shredding.
    by
    Response from RoyalJan 15, 2024
    Hey Pattysue,

    Glad the Royal 6-Sheet Crosscut Shredder is working well for you. It's awesome that it fits your space and handles your shredding needs. If you ever have more feedback or questions, feel free to drop us a line.

    Royal Support Team royalconsumerinformationproduct-connections
    • Verified Purchase
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    • Verified Purchase
    by
    • Verified Purchase
    The Shredder is working well for my needs!
    by
    Response from RoyalSep 9, 2023
    Hello KURT, thanks for choosing Royal and sharing your experience here. We appreciate your kind words as we strive to meet our users' expectations. Royal Support Team royalconsumerinformationproduct-connections
    • Verified Purchase
    did NOT work???????????...
    did NOT work???????????
    by
    Response from RoyalApr 20, 2023
    Hello JAMES, thank you for taking time to leave a review. Could you give us some more information so we can try to help you with it? Royal Support Team royalconsumerinformationproduct-connections
    • Verified Purchase
    It overheats quite quickly so it takes a long time...
    It overheats quite quickly so it takes a long time
    by
    Response from RoyalApr 20, 2023
    Hello JOAN, We're sorry to hear that you've had a negative experience with our product. Overheating can be a common issue with shredders, especially when they're used for extended periods of time. We recommend allowing the shredder to cool down for a few minutes before using it again to prevent overheating. If you continue to experience issues with overheating, please don't hesitate to reach out to us for assistance. At Royal, we take pride in offering high-quality products and excellent customer service, and we're committed to resolving any issues our customers may have. Thank you for choosing Royal. Royal Support Team royalconsumerinformationproduct-connections
    • Verified Purchase
    Stop working after one week...
    Stop working after one week
    by
    • Verified Purchase
    not recommended
    Not recommended at all. Very bad quality. Is not working after 3 months
    by
    Response from RoyalNov 16, 2022
    Hello hany, we are sorry to hear you had a bad experience with your shredder. As you describe, it must be a defective item. We recommend you to return the shredder to your retailer. If you have any problem or any additional question, we would be glad to help you, please, call us at +1 908-864-4851 Ext: 6633
    Royal Support Team royalconsumerinformationproduct-connections
      • Recommended
      Although the instructions said you could shred multiple pages simultaneously,...
      Although the instructions said you could shred multiple pages simultaneously, I only shred one sheet at a time. I found that it still jams up and you have to clear all the jammed shreds from the rolls quite frequently. They seem to bunch up along the outer edges of the rolls worse than in between the rolls. Other than that, I'm satisfied with it and would recommend it.
      by
      Response from RoyalAug 6, 2022
      Hello KYRILA, Royal CX6 is meant to shred 6 sheets of 20-lb bond paper at a time. We recommend you not to shred more than just 6 sheets of 20-lb bond paper at a time and try to neatly stack them. Thanks for your review. Royal Support Team royalconsumerinformationproduct-connections
      • Verified Purchase
      1 found this review helpful
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      • Verified Purchase
      It it's awesome it works really well but you have...
      It it's awesome it works really well but you have to watch how thick the paper is but other than that it's I recommend it
      by
      Response from RoyalMay 25, 2022
      Hello Robo, thanks for your review. From Royal we recommend to shred just sheets of 20-lb bond paper. Royal Support Team royalconsumerinformationproduct-connections
      • Verified Purchase
      by
      • Verified Purchase
      Shreddars
      Why would I buy a shredder when I can get a lighter for 50 cents
      by
      Response from RoyalApr 10, 2022
      Hello Roby, we are sorry to read you had a bad experience. Could you provide more details so we can try to help you? Feel free to contact us directly to share your experience. Royal Support Team royalconsumerinformationproduct-connections
        It serves its purpose well...
        It serves its purpose well
        by
        Response from RoyalDec 27, 2021
        Hello CLAYTON, thanks for sharing your feedback, it will help many other users. And thanks for choosing Royal. Royal Support Team royalconsumerinformationproduct-connections
          by
            We're so glad we got this shredder and also happy we bought it from HOME DEPOT.... You always tak...
            We're so glad we got this shredder and also happy we bought it from HOME DEPOT.... You always take good care of us. thank you. Friendly, efficient employees - product was delivered to your store as promise -and we picked it up there - in the timely manner you stated to in your email. Again, thanks for being there for us.Only one request -- Please do NOT share my email address. We gave you a 5 Star Rating and we would definitely recommend this product to our friends - telling them to buy it from Home Depot...
            by
            • Verified Purchase
            • Recommended
            Stopped when tried with 5 sheets....
            Stopped when tried with 5 sheets.
            by
            Response from RoyalJul 17, 2021
            Hello YASH, we are sorry to read your new shredder didn't match the specifications. As described it sounds as a defective unit. We are really sorry since for us is really important the trust you put on Royal when buying any of our products. If you have any problem returning it, please, put in contact with us. Royal Support Team royalconsumerinformationproduct-connections
            • Verified Purchase
            Good compact shredder for the price.
            Good compact shredder for the price.
            by
            Response from RoyalJun 10, 2021
            Hello Ken, thank you for choosing Royal. We are glad you like your new shredder. Royal Support Team royalconsumerinformationproduct-connections
            • Verified Purchase
            • Recommended
            Product is good for its price. Does the job when using less paper shredding at a time.
            Product is good for its price. Does the job when using less paper shredding at a time.
            by
            Response from RoyalMay 1, 2021
            Hello Manny, thanks for taking your time to share your feedback. Keep shredding. Royal Support Team royalconsumerinformationproduct-connections
            • Verified Purchase
            • Recommended
            It's very convenient and absolutely fantastic loved it very good...
            It's very convenient and absolutely fantastic loved it very good product
            by
            Response from RoyalJan 16, 2021
            Hello CRISTOVAL, we are happy to see your new shredder met your expectations. Thanks for sharing. Royal Support Team royalconsumerinformationproduct-connections
            • Verified Purchase
            by
            • Verified Purchase
            Good quality a little small...
            Good quality a little small
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            • Verified Purchase
            by
            • Verified Purchase
            Rating provided by a verified purchaser...
            Rating provided by a verified purchaser
            by
            • Verified Purchase
            Showing 1-30 of 51 reviews

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