We understand how you feel about receiving a refrigerator not powering on, David. We're here to help.
Below are the links with troubleshooting steps when the refrigerator has no power. The second link is a video you may watch from the start until 1:07.
Refrigerator has no power:
https://www.samsung.com/us/support/troubleshooting/TSG01109708/
Self-diagnosing power issues for your Samsung refrigerator:
https://www.youtube.com/watch?v=q1hwOD0j-hY
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146972378) to help our team pull up your information when you message us.
Thank you.
-Angelica