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Customer Reviews for Samsung 29 in. 17.6 cu. ft. Top Freezer Refrigerator with FlexZone and Ice Maker in Fingerprint-Resistant Stainless Steel

Internet #301367478

Model #RT18M6215SR

Store SKU #1002437215

  • FlexZone: Fridge compartment that converts freezer to fridge
  • Twin Cooling: Keeps food fresher longer
  • Slide & Reach Pantry: Easy access to your foods

Customer Reviews

  • 4.4
    out of 1,318 reviews
  • 81% recommend this product
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Showing 1-30 of 1,318 reviews
Strong yet Quiet
This cold box is one of the best things I've ever purchased. I love everything about it from pull out see through shelves (especially the slide and reach pantry) to built in ice maker to just the way it stands there, strong yet quiet.
by
Response from SamsungFeb 9, 2022
Hello! Thanks for taking a moment to tell us how much you love your new refrigerator! Great performance, quiet, and good value! With Samsung, you can expect nothing less! ^Lena Samsung
  • Verified Purchase
  • Recommended
nice looking, but ...
It's a great looking refrigerator (model RT18M6215SR) but why does it make chirping sounds every 30-40 seconds? I unplugged it so it could "reboot". Still the same chirping. I have freezer set on 3rd highest setting and the frig set on 3rd highest setting as well. I do not have the ice maker hooked up. It sounds like a smoke detector with a dying battery. Same faint chirp. Not the smoke detector. Called Samsung and they didn't have any idea. Driving my dog crazy and me!
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Response from SamsungFeb 8, 2022
Hello Tess! Thank you for sharing your experience. I am including a link to a helpful guide to support your concerns on the noise (https://bit.ly/3GCMDOq). Welcome to the Samsung experience. ^Lena Samsung
    • Recommended
    by
      Looks great in the condo and a sleek look. The...
      Looks great in the condo and a sleek look. The delivery man was very professional.
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      Response from SamsungJan 19, 2022
      Fantastic news! We are happy to hear that this refrigerator is a great addition to your kitchen. ^Lo Samsung
        Well appointed smaller refrigerator. Perfect for our game room. Excellent...
        Well appointed smaller refrigerator. Perfect for our game room. Excellent ice maker as opposed to previous Samsung model prone to freeze ups.
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        Response from SamsungJan 19, 2022
        Hello GRIFF, thank you for choosing a Samsung as your new refrigerator. Your new refrigerator is sleek in design and has ample space. It is an excellent choice! Welcome to the Samsung family! ^Lena Samsung
          by
            We love most things about this refrigerator but...
            This is a nice looking refrigerator and seems quite spacious. The ice maker works well which is very important to me. However, the top shelf is not tall enough to put milk, 1/2 and 1/2, a pitcher of juice, etc. Even moving a shelf there would still not be enough room. We have to put these tall items all in the door of the refrigerator which is quite awkward.
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            Response from SamsungJan 14, 2022
            Hello! Thank you for choosing a Samsung as your new refrigerator. Your new refrigerator is sleek in design and has ample space. It is an excellent choice! Welcome to the Samsung family! ^Lena Samsung
              • Recommended
              1 found this review helpful
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                    Worst designed Fridge I've ever encountered
                    The with this fridge isn't the way it performs, it's the way it's designed. I don't know WHAT Samsung was thinking, but there was obviously no practical field testing done before releasing this product. Because of the larger freezer and deli tray on top of the fridge section, it leaves no room for tall items. Milk, Juice, for example, have to be placed in the door which exposes them to more warm air and light when you open it. With my old fridge I could keep a gallon of milk fresh until it was finished, about a week. This one doesn't even do so for a half gallon. Milk goes bad before the expiration date. Also, the short shelves mean everything is on it's side, making them harder to find. More time is wasted rooting around looking for items behind or under other items. The other problem is the lighting in the Fridge section. It's in front, leaving the rear of the compartment dark and harder to see items. I had to purchase an LED motion light to stick back there. The freezer is nice, the ice maker works well, but overall this was a bad purchase. Can not recommend
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                    Response from SamsungJan 4, 2022
                    Hello davidsco, I understand how frustrating it can be when you purchase an appliance and it does not meet your expectations. We manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. If you have any further concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144041623) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung
                      1 found this review helpful
                      check deminsions
                      Check your space for height due to power box on top it makes the refrig need more space due to height with added power box on top not sccounted for
                      by
                      Response from SamsungJan 20, 2022
                      Thank you for your helpful suggestion, Leta. ^Lo Samsung
                        • Recommended
                        So far, so good. Nice amount of space for a...
                        So far, so good. Nice amount of space for a relatively small fridge. It does seem like you have to set the fridge and freezer on the lowest or next to lowest setting to get the correct temp, but maybe that's just because it hasn't settled down yet.
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                        Response from SamsungJan 25, 2022
                        Hello! Thank you for choosing a Samsung as your new refrigerator. Your new refrigerator is sleek in design and has ample space. It is an excellent choice! Welcome to the Samsung family! ^Lena Samsung
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                                Rating provided by a verified purchaser...
                                Rating provided by a verified purchaser
                                by
                                  Nice features! A little bit small. Glad we bought it!...
                                  Nice features! A little bit small. Glad we bought it!
                                  by
                                  Response from SamsungJan 25, 2022
                                  Hello, thank you for taking time out of your day to leave us this positive feedback. We appreciate you being part of the Samsung family. ^Lena Samsung
                                    The refrigerator great so far. Delivery service not so...
                                    The refrigerator great so far. Delivery service not so good. Needed a door reversal, not explained well at time of order, it had to be pre-ordered and paid. Not leveled either. Installers in a huge hurry.
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                                    Response from SamsungFeb 16, 2022
                                    Hello! Samsung is thrilled to hear that your refrigerator is working as designed! We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. Thank you for sharing your experience and for choosing Samsung for your home. ^Lena Samsung
                                      Yes, it did meet my expectations...
                                      Yes, it did meet my expectations
                                      by
                                      Response from SamsungFeb 16, 2022
                                      That is awesome AMANDA! It is a wonderful thing when your expectations and product performance meet. Thank you for sharing your experience. Welcome to the Samsung family. ^Lena Samsung
                                        It was delivered with care and fit the space I...
                                        It was delivered with care and fit the space I had. I wish it had taller shelf space. As a result all drink containers must go in the door shelves.
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                                        Response from SamsungFeb 16, 2022
                                        Hello! It is not easy to find the perfect fit for a unique space. I am glad you found exactly what you needed with your new Samsung refrigerator. Welcome to the family! ^Lena Samsung
                                          It was a great price, but poorly constructed and easily...
                                          It was a great price, but poorly constructed and easily dented. I would pay more and get a more substantial refrigerator for your home. Would be great for a garage.
                                          by
                                          Response from SamsungDec 20, 2021
                                          Hello CHERYLE, I can definitely understand your frustration when you purchase a refrigerator and it does not meet your expectations. At Samsung, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. If you have any further concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143999605) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung
                                            2 found this review helpful
                                            So far so good. Overall it's been great....
                                            So far so good. Overall it's been great.
                                            by
                                            Response from SamsungDec 29, 2021
                                            That is awesome to hear ELEANOR! It is a wonderful thing when your expectations and product performance meet. Thank you for choosing our Samsung refrigerator! Welcome to the Samsung Experience! ^Lena Samsung
                                              Money well spent
                                              Nice fridge for the money, great features, love the LED lights, works great
                                              by
                                              Response from SamsungNov 23, 2021
                                              Hello! It is a wonderful thing when your expectations and product performance meet. Thank you for choosing our Samsung refrigerator! Welcome to the Samsung Experience! ^Lena Samsung
                                              • Verified Purchase
                                              • Recommended
                                              Good if you don't need a full size fridge
                                              since this is a smaller fridge, you cannot stand 2 liter soda bottles upright. also, the shelves are not adjustable. i occasionally hear thumps, which i suspect are the plastic walls flexing during the cooling cycle. it's performed well.
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                                              Response from SamsungcareJan 28, 2022
                                              Hi there, Poguetx! Thanks so much for sharing your insight into having this refrigerator in your home. Samsung values feedback from all of our customers as it helps us continue working to improve the overall customer experience. ^Jecca
                                                • Recommended
                                                by
                                                  The refrigerator itself seems to be everything we expected. ...
                                                  The refrigerator itself seems to be everything we expected. The Home Depot delivery and installation was pathetic. Installers claimed they didn't have the tools to install and did not know anything about hauling our old fridge away, despite me paying for installation and haul-away and those instructions being plainly stated on the work order and invoice. I had to pay an installer 100.00 to hook things up and haul our old fridge away. Never again, Home Depot. Never again.
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                                                  Response from SamsungFeb 17, 2022
                                                  Hello! We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. Samsung is pleased to hear that your refrigerator is working as designed! Welcome to the Samsung family. ^Lena Samsung
                                                    Good price point for a basic Refrigerator
                                                    It's a refrigerator. Its' quiet and works well. I would give it 5/5 but as far as "fingerprint resistant" they will show up under light but if you use the hidden handle it's not an issue. Great price point if you are looking for a well made refrigerator and don't need to have it hooked to the Internet - a refrigerator doesn't need a touch screen or wireless connectivity (get off my lawn)
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                                                    Response from SamsungFeb 17, 2022
                                                    Hello Mr Mooses! We appreciate all the things you highlighted about your new Samsung refrigerator. Thank you for taking the time to share your experience. Your honest review is refreshing, and we thank you for it! ^Lena Samsung
                                                    • Verified Purchase
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                                                      Excellent buy. Delivered on time as well...
                                                      Excellent buy. Delivered on time as well
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                                                      Response from SamsungFeb 22, 2022
                                                      Hello! It is a wonderful thing when your expectations and product performance meet. Welcome to the Samsung experience! ^Lena Samsung
                                                        Showing 1-30 of 1,318 reviews

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                                                        Refrigerator Width (in.)

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                                                        Depth (Excluding Handles) (in.)

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                                                        Height to Top of Refrigerator (in.)

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