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Customer Reviews for Samsung 21.5 cu. ft. Side by Side Refrigerator in Stainless Steel, Counter Depth Food Showcase Design

Internet #205071064

Model #RH22H9010SR

Store SKU #1000048012

  • Food Showcase Door gives you easy reach of key items
  • Metal Cooling locks in cold, seals in freshness
  • Counter-depth design for more capacity, smaller floor space

Customer Reviews

  • 4.2
    out of 310 reviews
  • 79% recommend this product
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Showing 1-10 of 310 reviews
The fridge was delivered and installed yesterday, so we're still quite fresh. It cooled very quic...
The fridge was delivered and installed yesterday, so we're still quite fresh. It cooled very quickly. It was easy to adjust temperatures and drawers/shelves as needed. I love that I can view the interior temperatures on the exterior display. The space inside is quite well organized and has plenty of room for what my household needs. I love the smaller size of the overall fridge. It takes us less space than my previous fridge and I love that.
by DukeLady26
1 person found this helpful
Modern Look with Door Handle-Free Design
Purchased May 2018. Very pleased with refrigerator.
by BrianJ_57
Delivered about 6 weeks ago. Sleek and sophisticated! Shallow depth makes it unobtrusive in kit...
Delivered about 6 weeks ago. Sleek and sophisticated! Shallow depth makes it unobtrusive in kitchen. Keeps vegetables and fruit longer. Stainless is easy to keep clean. Still have a 12 yr old Samsung which works great! Had them haul away a Frigidaire Gallery which was only 7 yrs old!!!
by Happy
4 people found this helpful
The refrigerator is absolutely beautiful. The counter depth design is perfect. It doesn't stick...
The refrigerator is absolutely beautiful. The counter depth design is perfect. It doesn't stick out into the walkway and is so sleek! I was amazed at how much space is it has. I changed from a 26cu ft Side by Side to this 21.5 unit and have plenty of space inside. This was the only concern I had when I purchased it. Delivery was fast and the fridge cooled down and was ready to use within a few hours. We love being able to see what the temperature is in the freezer thru the door. It was a great decision to buy this unit.
by djintexas
12 people found this helpful
awesome fridge!
This fridge is really good. Even though it is a counter depth, it is plenty big for our family of 4. The use of space inside is laid out well. Absolutely love the showcase door. The icemaker works well, and water comes out of the dispenser fast. Last but not least , this is a quiet fridge. This was important for us and we had read other reviews say the same.
by jonrd2000
16 people found this helpful
Dependable and Beautiful
this refrigerator is great. it is beautiful stainless steel and packed with features. it is dependable and i really like the amount of storage inside.
by Jtdiddy
Love it! Easy installation would definitely recommend this to others!...
Love it! Easy installation would definitely recommend this to others!
by Mjohnson
door no longer opens
i've had this fridge for the since 2015 . i've been happy with it. lately though the main door won't open just the showcase door.
by jess
Response from Samsung Care Jul 1, 2020
Hello jess. We are always happy to help. To support your concerns I am including the link to the local service center locator (https://bit.ly/2mh3cw7). Thank you for choosing Samsung. ^Lena
Fits perfectly. Love the East access to commonly used items....
Fits perfectly. Love the East access to commonly used items. Quiet.
by Doug
Response from SamsungFeb 3, 2021
The perfect fit for the perfect space, quality and sophisticated design! We're so glad you found what you were looking for with Samsung. Thanks for the honor of being a part of your home! ^Shifa Samsung
Buyer Beware. This Side by Side is nothing but problems. We purchased it new Sept 2016. Within on...
Buyer Beware. This Side by Side is nothing but problems. We purchased it new Sept 2016. Within one month, had to get it looked at because ice maker stopped working. Under warranty, had a repair guy come out. After an hour or so, verdict was to replace the freezer door. There is a known design defect with the water line that causes the line to freeze up. After a few weeks, got the door replaced. Because of the issue, purchased an extended warranty for one year "just in case". Figured, with no other issues, let that expire about Sept 2018. No more issue till spring 2019. Motor in door underneath ice maker keep turning. Would no turn off by pressing "Off" on ice maker. Even shutting power off to refrig. I think I finally got it to stop turning after resetting the ice maker. Purchased repair manual. Worthless on any possible solution. Issue seemed to have resolved itself. Possibly by the resetting? Received invite about a month or so ago to purchase extended warranty again. Didn't think I needed it. Guess what, the same ice maker issue is back again today - Jan 9, 2020. B roke the little plastic ice maker cover clip on door while getting to the reset button again. And you cant get a replaced plastic inside door panel. Will have to duck tape the cover. Oh, and the offer for an extended warranty expired 7 days ago? Really!! Wife loves the layout, but I hate the constant issues. For a 2 Grand refrig/freezer I've had more problems with this "new" refrig/freezer, than the free 20+ year old Kenmore my old neighbor gave us. Samsung makes some good products, but this is just not one of them. Beware.
by ColoradoBuyer
Response from SamsungFeb 3, 2021
I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. Here is a link http://bit.ly/2ssxImE to assist you with finding a local certified Samsung service center. Thank you for being a Samsung customer! ^Shifa Samsung
3 people found this helpful
Showing 1-10 of 310 reviews