Customer Reviews for Samsung 24 in. Top Control Tall Tub Dishwasher in Fingerprint Resistant Stainless Steel with AutoRelease, 3rd Rack, 39 dBA
- Whisper quiet cleaning at 39 dBA
- AutoRelease™ door to improve drying performance
- Unique Linear Wash System provides corner-to-corner cleaning
Customer Reviews
Oct 26, 2022
Quiet and attractive.
[This review was collected as part of a promotion.] I bought 4 new Samsung appliances about a month ago, one of which was the Samsung Dishwasher. It is quiet, cleans and dries well, and has a digital time left on the front which is handy. It is smart like the other 3 appliances I bought and my Samsung washer and dryer and you can ask Alexa to update the status although it is very limited. Better with SmartThings. It did arrive with a broken rail for the top rack, so now waiting on a replacement that will be installed end of next month.
by
Customer review from Samsung USJul 7, 2022
Every Thing Perfect Dishwasher
[This review was collected as part of a promotion.] I will be replacing every kitchen Appliance with one of the top rated Samsung Appliances
by
Customer review from Samsung USJun 29, 2022
Clean dishes and glasses
[This review was collected as part of a promotion.] I have had for two months and love it. It’s the best dishwasher I have ever had
by
Customer review from Samsung USJun 29, 2022
SUPER QUIET... GREAT LOOKING... WASHES PERFECTLY!
[This review was collected as part of a promotion.] I wished that I had bought this Samsung Linear Wash dishwasher sooner because it cleans everything to a sparkle. Large capacity, super quiet (so quiet that I don't even notice when it's running), everything comes out super clean. And it's probably the best looking dishwasher on the market. Love it!
by
Customer review from Samsung USJun 27, 2022
Super quiet dishwasher
[This review was collected as part of a promotion.] I really love this dishwasher. It is so quiet that I don't even know it's on. It cleans the dishes very well and is easy to use
by
Customer review from Samsung USJun 7, 2022
Worst experience ever !!
The first arrive damage outside and inside , for it the bottom rack do not operate. The door leak water. The dishes are not spotless clean and the 3rd rack doesn't wash the rest of the food. You need to dry manually the dishes. It is quiet. The design is nice. I do not recommend this dishwasher.
by
Response from Customer CareJun 10, 2022
Hello Mirlin,
We appreciate your patience in dealing with the situation that you're having right now with your product. and we sincerely apologize for any inconvenience this may have caused.
Please know that we value your feedback and we will continuously work on improving the quality of the products we offer.
Your issue is something we can improve with the steps provided in these links:
Samsung dishwasher is leaking
https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking
Dishes are not clean after the dishwasher cycle
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Samsung dishwasher does not dry dishes
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
If you need additional assistance you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144589888
Thank you for choosing Samsung.
^Ross
Customer review from Samsung USJun 1, 2022
Machine constantly leaks water
Machine leaks and does not clean well. Water all over the floor, every time. Leaks from the door and from the back. Poorly made.
by
Response from Samsung CareJun 1, 2022
Hi there,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher not cleaning the dishes properly and for the leaks. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https://www.samsung.com/us/support/
The dishwasher is leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001021/
Dishes aren't clean after a dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80R9950UG/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144559181
Thank you for choosing Samsung. Have a great day.
-Trisha-
Customer review from Samsung USApr 28, 2022
Please Do Not Buy This
I bought this dishwasher to match my all black appliances. I was intrigued by the water wall option, and decided to go for it.
My dishes will not clean no matter how much I clean the filters. The water wall arm will not stay attached, and the manual does not provide clear guidance on how to fix the arm itself.
It’s been a nightmare to get someone to fix it. Do not get this machine, it’s garbage.
by
Response from SamsungSep 22, 2022
Hello Kathlyn,
We appreciate your review of your overall experience with the cleaning performance of your Samsung dishwasher, and we'll be glad to look into this for you.
Here is a link to the troubleshooting steps to try when your Samsung dishwasher does not clean the dishes.
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
The links below guide you to learn the best way to load your dishwasher and improve its cleaning and drying performance for reference.
https://www.samsung.com/us/support/answer/ANS00062443/
https://www.youtube.com/watch?v=bajCw_H-njg
You may also check the user manual for your model. See page 47 for more information on what to do when your dishwasher does not clean the dishes properly.
https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf
Do not hesitate to contact us via our Support Channels below should you wish to speak with a live representative.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144949030) to help our team pull up your information.
Thank you!
-Angelica
We appreciate your review of your overall experience with the cleaning performance of your Samsung dishwasher, and we'll be glad to look into this for you.
Here is a link to the troubleshooting steps to try when your Samsung dishwasher does not clean the dishes.
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
The links below guide you to learn the best way to load your dishwasher and improve its cleaning and drying performance for reference.
https://www.samsung.com/us/support/answer/ANS00062443/
https://www.youtube.com/watch?v=bajCw_H-njg
You may also check the user manual for your model. See page 47 for more information on what to do when your dishwasher does not clean the dishes properly.
https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf
Do not hesitate to contact us via our Support Channels below should you wish to speak with a live representative.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144949030) to help our team pull up your information.
Thank you!
-Angelica
Mar 16, 2022
Why did I wait so long?
haven't used the kitchenaid dishwasher in our home for over 20 years because it was so noisy in our combined kitchen/living room.
doing research for many months i decided on the b***h brand because of the amazing reviews and how well it cleaned. #1 importance to me was noise level and this washer is quieter than that competitive model. who knew? as a smartthings home automation geek i loved the idea that it connected to my home automation and i could check the status of the wash on my iphone and when it completed i got an alert on my samsung tv. great features like 3 racks and auto open at the end to let out the remaining moisture. it's soooo quiet! highly recommend.
by
Customer review from Samsung USFeb 26, 2022
samsung product are horrible
this dishwasher is absolutely horrible ! on top of that samsung never ever stands behind there products, not just household appliances!. you can have this dishwasher on the highest setting which is about 3hrs long and it stilllllllllll leaves dirty dishes, we started having issues the week we got it. it's also supposed to pop open to dry, half the time it never does. I'm always hand drying them now
by
Response from SamsungMay 25, 2022
Hi ashli,
Thank you for bringing this to our attention.
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
This is something we can improve with the steps provided in this link.
Dishes are not clean after dishwasher cycle
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Samsung dishwasher does not dry dishes
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Dishwasher is displaying an error code
ttps://www.samsung.com/us/support/troubleshooting/TSG01002074/
How to reset your Samsung dishwasher
https://www.samsung.com/us/support/answer/ANS00087943/
In case the product needs to be repair or replace you can check the warranty coverage.
https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA
For parts and accessory you may purchase it here:
https://www.samsungparts.com/Default.aspx
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung. Have a great day.
Reference number:
1144537655
^^Ross
Thank you for bringing this to our attention.
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
This is something we can improve with the steps provided in this link.
Dishes are not clean after dishwasher cycle
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Samsung dishwasher does not dry dishes
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Dishwasher is displaying an error code
ttps://www.samsung.com/us/support/troubleshooting/TSG01002074/
How to reset your Samsung dishwasher
https://www.samsung.com/us/support/answer/ANS00087943/
In case the product needs to be repair or replace you can check the warranty coverage.
https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA
For parts and accessory you may purchase it here:
https://www.samsungparts.com/Default.aspx
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung. Have a great day.
Reference number:
1144537655
^^Ross
Jan 28, 2022
Very Quiet!!
[This review was collected as part of a promotion.] I bought that dishwasher a year from now and it works very well and it is very quiet. I am happy with my dishwasher !
And I love the extra tray for small utensils.
by
Customer review from Samsung USJan 20, 2022
Very Quiet Dishwasher
[This review was collected as part of a promotion.] We all love this dishwasher, so quiet you can’t tell it’s running. We replaced our 18 year old whirlpool with Samsung fingerprint resistant black stainless steel dishwasher. We love all the features.
by
Customer review from Samsung USJan 18, 2022
Connectivity and cleanliness!
[This review was collected as part of a promotion.] Very well designed dishwasher. 3 trays, wifi connectivity through the smart things app, rinse aid storage and front display. Clean lines and silent operation. Well done, Samsung.
by
Customer review from Samsung USJan 17, 2022
Sleek modern design
[This review was collected as part of a promotion.] I purchased this dishwasher in July of 2021. It operates very quietly. I like the timer that is displayed as the cycle is running. The dishwasher is very spacious. Works well with the smart things application for monitoring over wifi.
by
Customer review from Samsung USJan 12, 2022
Again it is not working
the dishwasher stops opening. the automatic cycle will turn off the dishwasher after about 15 minutes. i have already had it repaired twice and the problems just come back.
i love the samsung phones but i will never buy another samsung appliance. they are garbage.
by
Response from samsungcareJan 14, 2022
I can understand your disappointment with your product and value your feedback greatly. If you have any questions for us or would like to investigate your concern further, please reach out to us by using the information below. ^Pat
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
This is your ticket number: 1144077758
Customer review from Samsung USJan 4, 2022
Difficult to Install, Pretty, Quiet
bad:
1. difficult to install. needs either 1 inch more clearance on the left side or 2-3 inches in the back to account for the water inlet hose. this was the main reason for my low score. it was very difficult and i've done this before.
2. takes 2 hrs to wash
3. doesn't clean well
4. delivery people didn't unbox, leading to one of the plastic feet to get broken
good:
1. attractive
2. very quiet, can't hear it when watching tv 6 ft away in the next room
3. pops open at the end of a cycle to air dry
4. allows delay start
neutral:
1. the app tells me when my cycle is done and how much time is left on the wash
by
Response from Customer CareApr 4, 2022
Hi SallyVanEycke,
Thank you for bringing this to our attention. I’m sorry to hear you’re not happy with our product the Smart Linear Wash 39dBA Dishwasher in Black Stainless Steel. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
To address your multiple concern about our product here are some links to help you resolve your concern.
Installation Guide.
https://downloadcenter.samsung.com/content/UM/202010/20201001115714325/MANUAL_INSTALL_DD68-00208A-03_EN_MES_20191224.pdf
Samsung dishwasher cycle takes a long time to finish https://www.samsung.com/us/support/troubleshooting/TSG01001909/
Dishes are not clean after the dishwasher cycle
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
For further assistance, you may reach us via the following option.
Reference number:1144365086
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung,
^Ross
Customer review from Samsung USJan 4, 2022
SmartThings compatibility
[This review was collected as part of a promotion.] I purchased this in December 2020 and it’s quiet, cleans well, it’s versatile, and WiFi connected. I get messages on the road when the cycle has completed, which is reassuring.
by
Customer review from Samsung USJan 4, 2022
Waterwall
[This review was collected as part of a promotion.] I bought this a few years ago. I am using more and more of the features. I set the dishwasher to start when I'm at work. It sends a notification to my phone when it is done. The wifi connection is 2.4 rather than 5. The door opens towards the end of the drying cycle. I remove the screen at the base to the washer to remove large debris. The 2 cutlery baskets are removable. You have a setting to lower a potion of the top tray for deep cooking utensils. I can hear when the door opens. It's still a winner. This dishwasher is whisper quiet.
by
Customer review from Samsung USJan 3, 2022
Silent. but not as lasting as supposed
[This review was collected as part of a promotion.] I'm using it for nearly an year now.
It's giving away its paint on the plastic slant surface that shows the time left for the run.
Some times, the jets won't work and the ute sils aren't cleaned at all. This happens without even showing up any errors or anything.
Only thing it is of what it is said to be is silent. It is Silent. Yes. Can't stress it enough. Very quite operation. It cleans great when it does. But the paint this is so frustrating.
by
Response from Customer CareApr 4, 2022
Hi SallyVanEycke,
Thank you for bringing this to our attention. I’m sorry to hear you’re not happy with our product the Smart Linear Wash 39dBA Dishwasher in Stainless Steel. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
To address your concern about our product here are some links to help you resolve your concern.
Dishes are not clean after the dishwasher cycle
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
How to reset your Samsung dishwasher https://www.samsung.com/us/support/answer/ANS00087943/
For further assistance, you may reach us via the following option.
Reference number:1144365139
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung,
^Ross
Customer review from Samsung USJan 3, 2022
Samsung Dishwasher
[This review was collected as part of a promotion.] I absolutely LOVE the utensil rack and how quiet it is. It opens automatically when it is finished.
The only downside to it is my plates are too tall to put in it and the racks don't slide in and out very smoothly.
by
Customer review from Samsung USJan 3, 2022
Super quiet!
[This review was collected as part of a promotion.] I bought this two months ago and I love it! It is super quiet and yet cleans anything we put in it. I have never been a fan of dishwashers until we purchased this one. It does not disappoint! My only gripe is it doesn't really y fit a cooking sheet in less you lay it across one of the racks but it still does great if you do that.
by
Customer review from Samsung USDec 15, 2021
wonderfully quiet
[This review was collected as part of a promotion.] beautiful dishwasher. my dishes are incredibly clean and i can't determine ifnir running sometimes - ITS THAT QUIET!
by
Customer review from Samsung USDec 12, 2021
poor material . the front door cracked
i only used two time, but it cracked the front door.
by
Response from Customer CareApr 1, 2022
Hi Ngun,
Thank you for bringing this to our attention. I’m sorry to hear you’re not happy with our product Smart Linear Wash 39dBA Dishwasher in Stainless Steel. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
For the immediate resolution of your concern, you may also reach us via the following option.
Reference number:1144359600
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung,
^Ross
Customer review from Samsung USNov 20, 2021
Super quiet, modern looking dishwasher
[This review was collected as part of a promotion.] Pros -
1. We didn't expect a dishwasher to be so quiet. The only thing we hear is when it drains water through the air vent.
2. Cleans well. Only if the stains were really baked in did something require a little cleaning by hand after the dishwasher took most of it out.
3. Wifi connectivity is nice. We get the option to choose custom cycles and get notified when a cycle ended
4. No visible heating rod at the bottom
5. The third rack is really useful for lining a lot of silverware and they all come out clean
Cons -
1. Its a bit expensive
2 It does require rinse aid, else the dishes wont dry. You fill enough rinseaid and then 15-20 cycles later it will notify you in the smartthings app that the rinseaid is about to run out.
by
Customer review from Samsung USNov 19, 2021
Sometimes forget it's running!
[This review was collected as part of a promotion.] Excellent dishwasher. I enjoy the third drawer for utensils. Allows for move room for large items in the base drawer asthose utensil holders are removable. Just be mindful that this dishwasher doesn't have heated dry and opens with about 10 minutes left in the cycle to assist with air drying. I have a toddler who likes to close things so you might have a bit more moisture to dry off it gets closed.
by
Customer review from Samsung USNov 19, 2021
ALMOST 5 STARS
[This review was collected as part of a promotion.] We have had this dishwasher for a few months now and it is SO quiet, I LOVE it! my only issue is that the 3rd rack prongs easily break and we have lost a few for unknown reasons (see photo), which is disappointing but it hasn't affected the use of the dishwasher itself'
by
Customer review from Samsung USNov 16, 2021
Nice and Quiet Dishwasher
received fast, no problems so far. very quit. nice and modern design. i had to give a dishwasher to my contractor to install. the center of the front panel could be protected better. i had to add protection myself to avoid scratches. overall it's nice.
by
Response from samsungcareNov 17, 2021
We're lucky to have you as a customer. Thank you for your support! ^Pat
Customer review from Samsung USNov 14, 2021
Ultra quiet dishwasher
[This review was collected as part of a promotion.] This Samsung dishwasher is so quiet that I could barely hear any noise. It has modern looking and cleans very well with linear wash. We all love it so much.
by
Customer review from Samsung USNov 14, 2021
Great features
[This review was collected as part of a promotion.] I bought this dishwasher few months back and it is an wonderful addition to our home. It cleans well and utensils comes out bright without any spots.
by
Customer review from Samsung USNov 13, 2021
Great features and customer service
[This review was collected as part of a promotion.] This one is my very first Samsung dishwasher. It looks very sleek and decent with great features. The quietness is unbelievable. The previous unit was making so much notice compared to this new one. For features, looks, and design, it's the best cost-effective choice.
by
Customer review from Samsung USCompare Similar Items
Dishwasher Features | |||
|---|---|---|---|
Tall Tub | Automatic Temperature Control, Bottle Washing Sprayers, Cycle Status Lights, Fingerprint Resistant, Hard Food Disposer, Hard Food Filter, Hidden Controls, Leak Sensor, Tall Tub | 3rd Rack, Automatic Temperature Control, Fingerprint Resistant, Hard Food Filter, Hidden Controls, Interior Light, Leak Sensor, Movable Tines | 3rd Rack, Cycle Status Lights, Fingerprint Resistant, Hard Food Filter, Leak Sensor, Movable Tines |
Dishwasher Size | |||
24 In. | 24 In. | 24 In. | 24 In. |
Tub Material | |||
Stainless Steel Tub | Stainless Steel Tub | Stainless Steel Tub | Stainless Steel Tub |
Height - Maximum (in) | |||
35 in | 34.625 in | 33.6 in | 36 in |
Depth - Door Shut (without Handle) (in.) | |||
24 in | 24 in | 24.625 in | 24.6 in |
