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Customer Reviews for Samsung 24 in. Top Control Tall Tub Dishwasher in Stainless Steel with Stainless Steel Interior Door, 55 dBA

Internet #309731132

Model #DW80R2031US

Store SKU #1004507466

  • Height adjustable upper rack to fit dishwear of various sizes
  • Easily select functions with digital touch controls
  • Fully integrated top controls for a seamless appearance

Customer Reviews

  • 3.7
    out of 2,530 reviews
  • 52% recommend this product
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Showing 1-30 of 2,530 reviews
Satisfied Owner
[This review was collected as part of a promotion.] My first new dishwasher in 15 years. Like the fingerprint-resistant finish. Cleans and dries well as long as you use a JetDry type addition to the wash as the service technician recommended. It is fairly quiet during the wash cycle and does make a slight buzzing sound during the dry cycle. I like the convenience of the control panel on top of the door. As with all dishwashers, the cleaning time takes quite a while, even the 60-minute quick wash/dry setting. It does save on water use though, compared to washing dishes by hand all the time. I do find the color of the silverware section's small divided spaces for silverware hard to see well if you do not have bright lighting in your kitchen. Overall, very happy with my decision on this dishwasher.
by
    • Recommended
    Worst dishwasher, started leaking after a year.
    Bought this as a package deal from Samsung for all the appliances. The dishwasher failed after a year and started leaking all over. Suggestion to others don’t buy this dishwasher. Check the pictures on how I am using it currently until I buy a new one.
    by
    Response from SamsungNov 15, 2021
    Hello Amit, we are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products. If the problem has not been resolved, please reach out to our support team on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143884256) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung
      10 found this review helpful
      Horrible dishwasher
      Has not work since installed! Leaks whenever you turn it on. Worst dishwasher ever. Please avoid!
      by
      Response from samsungcareNov 15, 2021
      That's not good. Is it possible there was something that caused this concern from the installation? Can you reach out to us by using the information below, so we can investigate the concern further? ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143885528
        An excellent product
        [This review was collected as part of a promotion.] Works really well and well worth the price. Always helps to get warranty if it’s a faulty/defective product you are covered!
        by
        Response from samsungcareMar 15, 2022
        Thank you so much, for letting us know what you think of the dishwasher. Samsung values the opinions of all our customers. ^Pat
          • Recommended
          Value for money and very effective dishwasher
          [This review was collected as part of a promotion.] This a new dishwasher replacing my older dishwasher, to match with my other Samsung appliances.
          by
          Response from samsungcareFeb 24, 2022
          That's awesome you are happy with your purchase. Thank you for your review. ^Pat
            • Recommended
            Absolutely Fabulous
            [This review was collected as part of a promotion.] My husband got me all new appliances for our anniversary. We definitely needed a dishwasher,ours was way to old. So we ordered everything in a bundle. They came in and installed it and it was super quick and easy. The guys showed me how to use it and were very helpful. First time I used it,wow! I didnt rinse any dishes just put them in there and when the cycle was done.omg the dishes came out spotless. I can fit alot of dishes in there,so the size is perfect. The style is so nice and I'm definitely happy with out purchase. It's easy to keep clean and the buttons are easy to read.
            by
            Response from samsungcareJan 27, 2022
            We're glad you took the time to leave this feedback for us. Samsung appreciates you being a customer. ^Pat
              • Recommended
              Works Great
              [This review was collected as part of a promotion.] I bought this Dishwasher 4 months ago and I am very happy with it so far.It dries the dishes great,when using the Jet Dry liquid.It might not have all the bells and whistles like some more expensive models or brands,but sometimes that could be a good thing.Less things to possibly go wrong,and more user friendly.
              by
              Response from SamsungcareJan 21, 2022
              Hi there, TROY V! We're thrilled to hear how happy you are with this dishwasher. We certainly hope you'll continue enjoying it for a very long time. ^Jecca
                • Recommended
                excellent
                [This review was collected as part of a promotion.] it is my first dishwasher. and it seems excellent to me
                by
                Response from samsungcareDec 24, 2021
                Thank you for the review! ^Pat
                  • Recommended
                  Love this
                  [This review was collected as part of a promotion.] I didn’t need a new dishwasher, just got this as part of a package. So glad that I did!
                  by
                  Response from samsungcareDec 22, 2021
                  Thank you for the review! ^Pat
                    • Recommended
                    Samsung Does it again....
                    [This review was collected as part of a promotion.] I bought this a month ago and I love using it. This has been a jewel in the kitchen. The cycles are nice and easy to use. Its very quiet, not too quiet.
                    by
                    Response from samsungcareDec 2, 2021
                    We're happy to hear you are enjoying your dishwasher. ^Pat
                      Awesome Drying.
                      [This review was collected as part of a promotion.] This dishwasher came with our new home. Best dishwasher we have ever owned.
                      by
                      Response from samsungcareDec 2, 2021
                      Glad the performance of the dishwasher is up to par. ^Pat
                        • Recommended
                        High tech and minimal
                        [This review was collected as part of a promotion.] The style of this washer is sleek, modern and I love how the buttons are hidden on the top. The rack arrangement was a bit confusing so I had to check out the instructions but it really gets every dish and bowl clean. I also recommend a good stainless cleaner to keep your washer looking brand new. Best investment yet!
                        by
                        Response from samsungcareNov 30, 2021
                        These features are only possible due to the feedback we receive from our customers. So thank you! ^Pat
                          • Recommended
                          Easy to operate
                          [This review was collected as part of a promotion.] Love this dishwasher, very easy to operate and great features.
                          by
                          Response from samsungcareNov 26, 2021
                          Happy to hear the dishwasher is user-friendly! ^Pat
                            • Recommended
                            error code within 2 years
                            It has been just shy of 2 years since I bought this, and it was GREAT....when it worked. The "normal" light started blinking, which indicates there's a leak. No water is coming out of the dishwasher, until I took the thing out and tilted it. Water had gathered in the bottom pan, and causing the sensor to stop the dishwasher from working. Cannot find a leak anywhere. Wiped up the water and put it back in. I think it worked for 1 cycle, then started doing the same thing. This time it lasted about 3 weeks. 3rd time, and didn't even last a cycle. Contacted Samsung, and since I'm 1 yr out of warranty, they made an exception to cover parts. The labor alone will cost about $288, before diagnosing...so may cost even more after the diagnostics. Who knows how long that fix will last. Might as well buy a new dishwasher. I buy everything Samsung, so this was a big disappointment. Will probably not buy another Samsung dishwasher.
                            by
                            Response from SamsungJul 26, 2021
                            Hello sailorwin, we are sorry to hear that your experience has been less than ideal. This experience is not what we expect for our customers. We are continually improving the quality of our products and your feedback is vital to that process. Based on the information provided you are already on the right track with getting the issue resolved. If you have any further questions or concerns, please feel free to reach out to our support team on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143548082) and it will help our team pull up your information. We thank you for being a Samsung customer. ^Lena Samsung
                              13 found this review helpful
                              Top rack is useless
                              The bottom rack does an OK job but the top rack its completely hit or miss. I've tried many different soaps, under-loading the dish washer, organizing the top rack every possible way, etc. Nothing works, I usually have to re-wash 50% of the dishes on the top rack every time. My assumption is the washer just doesn't use enough water, it keeps rinsing with filthy water and then dries the dishes with the sediment all over them so they have to be scrubbed. I wish there was an extra rinse function. Maddening, my old, cheap dishwasher at my previous home did a significantly better job and I didn't have to think about it. This one works poorly even when I try my best to load it perfectly and never fill it. Very frustrating. I will say though, the dish washer is very quiet and I do love the door opening dryer function. That's all I have to say that's positive.
                              by
                              Response from SamsungJul 15, 2021
                              Hello Nick, we are here to help ease your frustrations on your dishwasher. We are continually improving the quality of our products and your feedback is important to that process. I am including a link to a guide to assist you with getting the best cleaning performance (https://bit.ly/3rdI07m). In addition, here is a link on loading the dishwasher (https://bit.ly/3kmD5zS). If you have any further questions or concerns, please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143519005) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung
                                10 found this review helpful
                                Quiet wash cycle, the front material isn't that sturdy, you can its a sheet of stainless steel su...
                                Quiet wash cycle, the front material isn't that sturdy, you can its a sheet of stainless steel surround. But overall I am satisfied.
                                by
                                • Verified Purchase
                                • Recommended
                                4 found this review helpful
                                Love my new dishwasher
                                [This review was collected as part of a promotion.] This dishwasher cleanse so good and the heat dry works amazing! I am glad I finally found a good one . This dishwasher is super quiet! The dishes come out really clean! They dry perfect too! I’m so glad I was about to get such a great dishwasher.
                                by
                                  Just Perfect
                                  [This review was collected as part of a promotion.] I had other brands of dish washers but this has to be the best one so far. My dishes come out much more cleaner than with the previous one. Maybe because it was about to give out, IDK. The Samsung one is spacious and hardly makes a noise. In person it looks so beautifully shiny and elegant. Pictures do not do it justice from my camera phone. I would definately recommend Samsung to anyone. Have used their various items for years.
                                  by
                                    Amazing upgrade!
                                    [This review was collected as part of a promotion.] When I tell you my house was in desperate need of a new dishwasher, so when I saw this one it was a no brainer. It isn’t the quietest dishwasher but it definitely deliverers on the cleanliness of my dishes. I no longer have to soak dishes for hours and then place them in the dishwasher to make sure they come out looking spotless. Now I just throw them all in and press start and I don’t have to worry about a thing! Ever household needs a dishwasher that’s no doubt and this brand has yet to let me down and as I get to add another Samsung appliance to my house I’m adding another 5 star review because this brand is just that good.
                                    by
                                      I love this dishwasher!
                                      [This review was collected as part of a promotion.] I absolutely love this dishwasher! I was unsure if I would like the buttons being on the top, but with my toddlers I love love love it! I love that I can adjust the top rack to be higher or lower to accommodate my larger pots. With two toddlers I really put this dishwasher to the tests with stuck on food and they have come out sparking clean. It recommended a drying liquid on the door and that has really been helpful because I don't have to hand dry the dishes! I love this dishwasher and highly recommended it!
                                      by
                                        So quiet!
                                        [This review was collected as part of a promotion.] The dishwasher that we had came with our house, and had to be at least 20 years old the only thing that had on it was a dial and 3 buttons. I can't believe how quiet And amazing this Dishwasher is. I just have to get used to all the new settings. The durability and fabrication of this product is remarkable! I love the moveable racks, the sani clean setting, and the delay options!
                                        by
                                          SAMSUNG SENSATIONAL
                                          [This review was collected as part of a promotion.] THIS DEVICE IS TRULY THE NEW EDGE OF HOUSEHOLD APPLIANCE TECHNOLGY AND IT IS BEYOND ANY COMPETITOR THAT IS OUT THERE BECAUSE OF ITS SLEEK LOOK AND THE ABILITY TO CLEAN EFFICEIENTLY AND MAKE ALL THE RIGHT MOVES WHEN IT COMES TO KEEPING YOUR DISHES CLEAN AND HOW QUIET IT IS THAT IT A CUT ABOVE ANYTHING THAT IS OUT THERE ON THE MARKET. IT IS TRULY A GIANT AMONG OTHER PRODUCTS THAT CLAIM TO TRY TO COMPETE WITH THE QUALITY BRAND. The model has quiet mode that is unequal to other brands a nd cleans with accuracy and gets the job without question.The motion of the jets cleaning from side and getting your dishes clean and leaving no mildew or grit and how effortless it to have this to do what is needed for your ground in dirt or burned pans become a thing of the past
                                          by
                                            Clean and Mean
                                            [This review was collected as part of a promotion.] So, let's be real.... This model is not the biggest baddest kid on the block, but for the price it's pretty dang SOLID. I could have dropped triple the price for a dishwasher that syncs to the internet or streams Netflix but is that going to make my dishes any cleaner?. No... With this model we have a very clean looking dishwasher that is not too loud and scrubs the heck out of my dishes.. I threw in a test load that included some pretty dirty little dishes along with our wine glasses from the night and things turned out sharp and fresh.. We didn't even use the JetDry cleaner thingy and still had clean wine glasses (which to me is a big deal).. Must have been the super turbo 9000 washing modules..There's some kind of excess food trap thing in the bottom that the instructions showed was easy to clean--(so I've got that going for me-HA!)..anyway, great product for the cost. If you want to spend triple the amount, you can go buy R2D2 but this model works just fine..
                                            by
                                              Very cheap internals, melting pieces already and it has been installed for less than 3 months. Ne...
                                              Very cheap internals, melting pieces already and it has been installed for less than 3 months. Need a return and upgrade!
                                              by
                                              Response from SamsungApr 27, 2021
                                              Hello nb1818, we understand how frustrating it can be when results and expectations do not meet. We would like to inquire further about your review with you. For more assistance, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143249731) and it will help our team pull up your information. We thank you for being a Samsung customer. ^Lena Samsung
                                                13 found this review helpful
                                                I like this dishwasher a lot. It is very quiet and the express wash handles cleaning most loads....
                                                I like this dishwasher a lot. It is very quiet and the express wash handles cleaning most loads. If desired there are much longer cycles to handle pots and pans, etc. I also like the delay option so I can set it to run while we are sleeping. I have had it about a month and all is working well.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                5 found this review helpful
                                                Great product and value looks amazing in kitchen...
                                                Great product and value looks amazing in kitchen
                                                by
                                                • Verified Purchase
                                                2 found this review helpful
                                                Sleek, Stylish, & Efficient!
                                                i am pleasantly pleased with my new samsung dw80r2031 series dishwasher. it does run a little longer while cleaning than standard dishwashers, but there is no need to pre-rinse your dishes. my dishes came out spotless and spot free without a bunch of watermarks or soap scum residue. the dishwasher is fairly quiet while it’s running with the exception of when the water runs into the sink (which is expected). the touch control buttons are conveniently hidden so little fingers do not disturb them or you don’t have to worry about someone bumping into it and cutting it on. the system is user friendly for those who might be afraid of modern technology, however, i love samsung electronics and products and this certainly did not disappoint.
                                                by
                                                  • Recommended
                                                  Quite and quick
                                                  our first load was super successful. over the next few days we kept filling up. i've been a pre washer my entire life this dishwashers add says "scrape the scrubbing" while it's a hard habit to break i tried. the dishwasher did well, but i'll keep my prewash game. it worked well if dishes were washed asap, but anything that sat for a couple of hours didn't work as well and if you put on that heat dry your gunna have to soak it. overall it looks great, it's quieter than my last dishwasher. the cycles are shorter than my last which is great especially for a larger family, or when we have events i'm able to wash more. i will continue to prewash but overall still very satisfied with our new dishwasher.
                                                  by
                                                    • Recommended
                                                    Easy to operate
                                                    [This review was collected as part of a promotion.] Great purchase. Bought in February 2020. Very quite and cleans well
                                                    by
                                                      • Recommended
                                                      Broke in less than 8 months
                                                      Broke in less than 8 months
                                                      by
                                                      Response from SamsungFeb 17, 2021
                                                      Hello there! Thank you for taking the time to leave a review. I understand that you unit is not working and we would like to speak to you to see what assistnace can be provided.
                                                      We can be reached via any of the following using ticket number:1142976100
                                                      1. Facebook Messenger: http://m.me/samsungsupport
                                                      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513

                                                      Thank you for choosing Samsung. ^Nic Samsung
                                                        21 found this review helpful
                                                        Showing 1-30 of 2,530 reviews

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                                                        Dishwasher Size

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                                                        Tub Material

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                                                        Height - Maximum (in)

                                                        35.13 in

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                                                        34.63 in

                                                        Depth - Door Shut (without Handle) (in.)

                                                        25.63 in

                                                        24.625 in

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