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Customer Reviews for Samsung 24 in. Top Control Tall Tub Dishwasher in Fingerprint Resistant Stainless Steel with AutoRelease, 3rd Rack, 48 dBA

Internet #310600545

Model #DW80R5061US

Store SKU #1004597114

  • Quiet wash cycles at 48 dBA
  • AutoRelease™ door to improve drying performance
  • StormWash™ dishwasher jets powerfully clean tough-to-reach spots

Customer Reviews

  • 3.8
    out of 2,255 reviews
  • 51% recommend this product
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Showing 1-30 of 2,255 reviews
Great looking and very quiet!
[This review was collected as part of a promotion.] I am happy with my Samsung dishwasher. It is almost a year since I got it and I have had no problems with it so far. It looks eleganr and blends well with our kitchen.
by
    • Recommended
    Excellent features
    [This review was collected as part of a promotion.] I absolutely love how the dishwasher door opens upon completion.
    by
      Very quiet dishwasher
      [This review was collected as part of a promotion.] I replaced my Whirlpool of 20 years with this Samsung. This runs very quiet as my old one was so loud, I never realized. I also hooked it up myself as I removed the old one and was familiar with the wiring, drainage, and water hookup’s. This has been a good dishwasher so far and it cleans very well. It has many options for cleaning cycles. It is also touch sensitive on the top of the door, not the front panel. My one minor gripe is that it is hard to tell how much liquid is in the dispenser for the drying and rinse aid.
      by
        • Recommended
        Disappointing
        [This review was collected as part of a promotion.] This dishwasher was part of a suite of new Samsung appliances that came with the house I purchased 6 months ago. I have to load it very carefully and always run the Heavy cycle, and yet it still leaves some plates and bowls with spots of dirt.
        by
        Response from SamsungcareNov 22, 2021
        I can relate to why that would upset you. I sometimes have that problem. But, I have some great tips in the link below that might help you out. Thanks for sharing this concern with us. https://www.samsung.com/us/support/troubleshooting/TSG01000962/
          Quiet Dishwasher
          [This review was collected as part of a promotion.] It is definitely a quiet dishwasher, but I find myself having to pre-rinse the dishes.
          by
            Don’t Know: Delivered Broken During Manufacturing
            [This review was collected as part of a promotion.] This dishwasher was dropped during production. They wanted a review, so here it is. The dishwasher doesn’t work at all, and is a flood risk very disappointed. Samsung dishwashers are trash.
            by
            Response from Customer CareApr 1, 2022
            Hi gsnaponfire, Thank you for bringing this to our attention. I’m sorry to hear you’re not happy with our product StormWash™ 48 dBA Dishwasher in Stainless Steel. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. For the immediate resolution of your concern, you may also reach us via the following option. Reference number:1144359650 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you for choosing Samsung, ^Ross
              Amazing features
              [This review was collected as part of a promotion.] I brought this about 6 months ago and so happy that I did.
              by
              Response from samsungcareFeb 24, 2022
              Thank you for your review. Thanks for your outstanding loyalty. ^Pat
                • Recommended
                Reliable and quiet
                [This review was collected as part of a promotion.] We purchased our dishwasher in the summer and really like it; it is quiet and washes well. It seems to be well built and we expect to get many years of reliable service from it It is our first Samsung appliance and we like their design and Samsung service and support.
                by
                Response from samsungcareFeb 11, 2022
                We're happy you feel that about your dishwasher. We hope the unit continues to be reliable. ^Pat
                  • Recommended
                  Great Features
                  [This review was collected as part of a promotion.] I bought this dishwasher to replace my old one. I am very happy with it. Not only does it look good, but it is quiet and makes my dishes sparkling clean. There are many options for cycles, and I love that the controls are on the top of the door so they don't get pressed accidently.
                  by
                  Response from samsungcareFeb 10, 2022
                  We strive to make out products better every day. Thank you for noticing! ^Pat
                    • Recommended
                    Happy
                    This dishwasher is great!
                    by
                    Response from SamsungDec 2, 2021
                    Hello! Samsung is pleased to hear that you are enjoying your new dishwasher! It is a wonderful thing when your expectations and product performance meet. Welcome to the Samsung experience! ^Lena Samsung
                    • Verified Purchase
                    Awesome and quiet dishwasher
                    [This review was collected as part of a promotion.] We bought it couple months ago as old one started to rust. Installation was breeze, no issues or complaints so far. Dishes are done once you place them and put in some dishwasher packet
                    by
                    Response from Samsung CareNov 4, 2021
                    Thank you for sharing this 5-star review with us! ^Pat
                      • Recommended
                      Great features and cleans very well
                      [This review was collected as part of a promotion.] I purchased this dishwasher a few months ago and it works GREAT!!
                      by
                      Response from samsungcareDec 22, 2021
                      Always happy to hear from our customers! ^Pat
                        • Recommended
                        Cleans the dishes
                        [This review was collected as part of a promotion.] We have had our Samsung dishwasher for a few months now and it works well. It has several nice features, adjustable racks, top rack and several we haven’t needed to use yet.
                        by
                        Response from samsungcareDec 22, 2021
                        Thank you for sharing with us your thoughts on the features. Always a pleasure to hear from our customers. ^Pat
                          • Recommended
                          Really great dishwasher
                          [This review was collected as part of a promotion.] I bought this over a year ago along with other Samsung Kitchen appliances. After a year of used, I am still satisfied with its performance and functionalities. It cleans and dry my dishes really well and it’s very quiet. There are mixed reviews about this model but sometimes you won’t really know until you buy and experience the product yourself. As far as I am concerned. I didn’t have any issues with this dishwasher so far. It’s doing everything for what I need it for. I highly recommend this product.
                          by
                          Response from samsungcareDec 16, 2021
                          We’re happy you are satisfied with the quality of our dishwasher. Your opinion means a lot to us. ^Pat
                            • Recommended
                            Super Clean
                            [This review was collected as part of a promotion.] Love the way this cleans, it is quiet and love the door opens when done to release the steam, other brands don't and the dishes are to hot too touch.
                            by
                            Response from samsungcareDec 3, 2021
                            Happy you feel this way. Glad those dishes are getting cleaned. ^Pat
                              • Recommended
                              Good dishwasher
                              [This review was collected as part of a promotion.] I purchased this for my kitchen remodel. Here are some good and bad things about it. Good: It's quite spacious. I love the three racks. The very top rack has room for large utensils. I like the main two as you can adjust the space. I love that there are many wash options and even a "delay" for your wash. It's very quiet and will open to allow air when your cycle is finished. The bad: The top rack doesn't always clean consistently. Make sure you mount it correctly or it will tip if you you both trays open. That is a huge hazard. I found I always have to add a rinse aid. The rinse cycle doesn't rinse well. It's pretty but not fingerprint proof.
                              by
                              Response from samsungcareNov 26, 2021
                              Thank you for taking the time to share this experience with us regarding the dishwasher. ^Pat
                                • Recommended
                                Wonderfully quite dishwasher!
                                [This review was collected as part of a promotion.] I bought this dishwasher a few months ago and it has not disappointed. Super quite when running and the dishes come out sparkling clean. The drying feature is also great - the door pops open while drying cycle runs and it really works. The dishwasher also has a very stylish look and looks great in your kitchen. The top rack for knives is genius - works great for keeping knives safely out of the way.
                                by
                                Response from samsungcareNov 26, 2021
                                I hope we are able to continue to meet your expectations. Thank you for your review! ^Pat
                                  • Recommended
                                  Awesome Dishwasher
                                  [This review was collected as part of a promotion.] This has been the best addition to our appliances. Very quiet and water bill has gone down since we have added this machine.
                                  by
                                  Response from samsungcareNov 26, 2021
                                  Thank you for sharing! I'm happy to see our Samsung dishwasher has been a great addition to your kitchen. ^Pat
                                    • Recommended
                                    Outstanding Unit
                                    [This review was collected as part of a promotion.] This was my first appliance purchase for my new home and I could not be happier. Installation I was able to do myself. This is the quietest dishwasher I have ever had, it you move from a traditional unit you won't even hear it. I have not had a single dish or utensil that was not cleaned after the express cycle. I cannot recommend this unit enough!
                                    by
                                    Response from samsungcareNov 26, 2021
                                    Thank you for sharing our review with us. We will continue to grow with your feedback. ^Pat
                                      • Recommended
                                      Tupperware NEVER Dry
                                      i can understand a few drops here and there after a wash but all of my tupperware is soaked after each wash. i have tried every combination wash. it is so wet that i am convinced there is something wrong with my dishwasher. for this amount that i paid i should not have to dry half my dishes after each wash. i run the water before the wash to make sure it starts with hot water and my water heater is turned up to scalding to see if that was it. not. i have where it keeps the door shut or pops it open. i have tried everything. so disappointed. plus there is not a dry only cycle.
                                      by
                                      Response from samsungcareNov 3, 2021
                                      Thank you for bringing this to our attention. I can see why you are frustrated with the dishwasher not drying your dishes. Since you have tried all the troubleshooting steps for this concern. We would like to take a closer look at your concern. ^Pat Contact Us- 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 This is your ticket number: 1143848180
                                        Just 2 weeks
                                        This is a new record for me, have only had this dishwasher just 2 weeks and now it's not working. It came on by it's self and starting flashing an error code "LC" and won't turn off. The only way to get it turned off is turning the breaker off. Called Samsung to report it and they said they will have to send out a repair person to see what's wrong with a brand new dishwasher.
                                        by
                                        Response from SamsungAug 23, 2021
                                        Hello George, we are sorry to learn of the concern you expressed regarding your appliance. You are a valued customer and your opinion matters to us. The LC error code indicates that the leak sensor detects moisture. Here is a link to a guide with information on the LC error code and any other error codes that the dishwasher could display (https://bit.ly/3j8lCdi). Based on the information provided, you are currently working towards a resolution with one of our Authorized Service Providers. If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143629102) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung
                                          8 found this review helpful
                                          Dishes not cleaned!
                                          terrible experience, dishes come out dirty and cascade pods come out on top of a plate without even dissolving! i have to almost use 2 cycles for the dishes to come out clean.
                                          by
                                          Response from Samsung CareJul 30, 2021
                                          I can see where you are coming from. This has happened to me a couple of times with my dishwasher. We're going to see what we can do to change this experience into a better one. try taking a look at the link below. It goes over helpful tips on how to get your dishwasher back working properly again. ^Pat https://www.samsung.com/us/support/troubleshooting/TSG01000970/
                                            How quiet it is I love that it has an extra pull out drawer for large spoons & knives and I like...
                                            How quiet it is I love that it has an extra pull out drawer for large spoons & knives and I like that when after completing a wash the door automatically opens . I’ve had it exactly 1 month. It definitely meets our expectations
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            3 found this review helpful
                                            complete garbage DO NOT BUY
                                            STAY AWAY. IF YOU’RE THINKING OF BUYING THIS DONT! A week after I bought it, I called home depot and they said i have to go through samaung and could not return to store. Why anyone would recommend this? I have absolutely no idea. It is probably the worst appliance I have ever owned. Sometimes it starts? Sometimes five minutes in it just randomly turns off, it’s had codes for internal leaking, the rivets holding the rubber seal broke off, so theres just a jagged piece of metal all bent and wont let the racks slide out. wheels constantly fall off. Do yourself a favor and don’t buy this…..it looks like you have a 50/50 shot of getting a boat anchor. This one will be going in the trash. 700.00 mistake. Will probably never buy a samsung product again. If i could give this negative or no stars i would.
                                            by
                                            Response from SamsungJul 1, 2021
                                            Hello, AustonF. Thank you for taking the time to share your concerns. We're sorry that your brand new appliance isn't working as designed and we would love to take a further look into this for you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143482116) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Ty Samsung
                                              13 found this review helpful
                                              Works like a charm
                                              [This review was collected as part of a promotion.] What a difference clean dishes can make in a home! I am so happy with my new Stormwash it is quiet , roomy, powerful and efficient. I love how there are 3 tiers so I can separate my knives and tongs from the dishes and glasses on the other racks. There are 4 holders for utensils which is great since my kids love to go through spoons very quickly! I can run the dishwasher at any time since it is practically silent , when the cycle is complete it automatically pops the door open with a little jingle so I know it’s done. The Stormwash also has an adjustable rack for larger items to fit and washed properly. This has made cleaning up so much easier and less of a chore for me.
                                              by
                                                Super Duper Quiet Dishwasher
                                                [This review was collected as part of a promotion.] I often have had to lean my head down on the dish washer to ensure that it was running. The inside has 3 levels which ideally is great, but the top level is really close to the top so only flat utensils fit in there fairly well. I was hoping that I could get the parts to my baby bottles up there, but no such luck. The washer is pretty efficient at getting the dishes clean. We haven't tried to put anything in there without scrubbing it first because I just don't trust it yet, lol. But I would give this washer a thumbs up over all with what I've seen of its cleaning abilities so far. The side compartments where the utensils go on the bottom moves around quite a bit. It has a hook but it can be easily shifted. Also if you put serving utensils in there it may prevent the spinner from being able to whirl with the water. The latch where you put the detergent is a bit of a nuisance as well. It's hard to get the door to close most times. I have to kind of play with it to get it to stay shut. The fingerprint resistant finish is pretty nice to have especially since I have a small baby who will touch everything! The hidden controls are pretty cool as well although it took me a second to realize i had to hold down the start button for it to actually start, lol. The auto release door is a great feature to have because you know your dishes are going to be dry inside. The samsung jingle that it plays is the same as my washing machine so we know that means the cycle is complete.
                                                by
                                                  Awesome Effective Dishwasher
                                                  [This review was collected as part of a promotion.] I love our new Samsung dishwasher. It is super quiet and gets our dishes clean quick. We primarily use the 60 minute quick wash, and love the feature where the door automatically opens when finished, helping the disher dry quickly. The interior is super spacious, has adjustable racks and holds so much more than our previous washer. The black stainless steel finish stays clean easily and matches our other Samsung products. I highly recommend this dishwasher.
                                                  by
                                                    My new best friend
                                                    [This review was collected as part of a promotion.] After suffering with a less than perfect dishwasher for the last two years, purchasing this one was a blessing! I have never heard or seen a dishwasher as quiet as this one. Not to mention I have yet to pull an unclean dish from it. With three teenagers in my home they leave dishes in their rooms for weeks and never rinse their dishes, so the fact that this dishwasher can handle stuck on food is amazing! Our kitchen and living room are openly connected and it’s fantastic how quiet this beautiful machine is. Not to mention that the fingerprint resistance finish is great I love stainless steel appliances but they are tough to clean. The hidden controls have taken some getting used to but they have grown on me over the past couple months. I would definitely purchase again and I recommend it to all my guests.
                                                    by
                                                      Not what I expected
                                                      It's pretty and matches my Samsung fridge and oven, but it's not all that. It doesn't get the dishes dry all the way and because of this, the dishes sometimes stink. That was the whole reason why I got a brand new dishwasher cause our old one didn't dry dishes anymore. Pretty disappointing actually. It does pop open when the cycle is fully done which is nice. I don't feel it's worth the price though. It's quiet which is a plus.
                                                      by
                                                      Response from SamsungJun 9, 2021
                                                      Hello brinna, I understand your frustrations and I would feel the same way, too. You are a valued member of the Samsung family and your feedback is important to us. Our dishwashers use condensing dry technology. I am including a helpful link to a guide to provide you information on condensing dry technology and to assist you with getting the best drying performance (https://bit.ly/3gnUiFd). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143395873) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung
                                                        3 found this review helpful
                                                        Dishes do not come out clean
                                                        I bought this dishwasher about a month ago and the dishes always come out dirty, sometimes dirtier than they started. The top rack is the worst and the lower rack cleans better but still leaves some food particles stuck on. I attached some pictures, one of a bowl that was on the top rack (I put it on the bottom rack in the picture so it can be cleaned) and the other picture is the food particles baked onto the dishwasher door. I tried everything, went through the owners manual of proper loading techniques, I tried the top of the line detergent, rinse aid, rearranging the dishes several times, making sure that the water is flowing and the spinner is working by opening the dishwasher midcycle, everything that I can think of. I tried normal, heavy, sanitize, high temp wash, and everything in between. I am at the point now where I would like to talk to a Samsung Rep where I can talk about any options that I have. I would like to return this product or if it is a defect, get a different product, or get a technician to come out and repair it at no cost. It's ridiculous I spent so much money on a top of the line dishwasher that I can't use. I'm about ready to scrap this thing and get a Whirlpool.
                                                        by
                                                        Response from SamsungApr 27, 2021
                                                        Hello Shane, I understand your frustrations on your dishes not getting clean the way you expect them to using the dishwasher. We are here to help you get the best performance out of your appliance. For more assistance, please reach out directly to our support team on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143247188) and it will help our team pull up your information. We thank you for choosing Samsung. ^Lena Samsung
                                                          9 found this review helpful
                                                          Showing 1-30 of 2,255 reviews

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                                                          Dishwasher Size

                                                          24 In.

                                                          24 In.

                                                          24 In.

                                                          24 In.

                                                          Tub Material

                                                          Stainless Steel Tub

                                                          Stainless Steel Tub

                                                          Stainless Steel Tub

                                                          Stainless Steel Tub

                                                          Height - Maximum (in)

                                                          34.12 in

                                                          34.63 in

                                                          34.625 in

                                                          34.625 in

                                                          Depth - Door Shut (without Handle) (in.)

                                                          24.75 in

                                                          24.5 in

                                                          24 in

                                                          24 in