#1 Home Improvement Retailer

Customer Reviews for Samsung 32.75 in. W 24.7 cu. ft. 4-Door French Door Refrigerator in Stainless Steel, Standard Depth

Internet #314378030

Model #RF25HMIDBSR

Store SKU #1005833759

  • Large 25 cu. ft. capacity featuring SpaceMax Technology.
  • FlexZone Drawer and Smart Divider for flexible organization.
  • Fingerprint resistant to reduce smudges and minimize cleaning.

Customer Reviews

  • 3.8
    out of 158 reviews
  • 45% recommend this product
Filter by:
Showing 1-30 of 158 reviews
Refrigerator was delivered and fits perfectly in the space. Hooked...
Refrigerator was delivered and fits perfectly in the space. Hooked up and works perfectly,
by
The delivery service was great!! Love the space in my...
The delivery service was great!! Love the space in my fridge
by
1 found this review helpful
Ice maker
Ice maker becomes clogged with ice on a weekly basis! Spend your money on something better than 3,000 dollar refrigerator
by
Response from SamsungMar 30, 2021
Hello, Ks83! Thank you for taking the time to leave your feedback regarding our refrigerator. I know it must be frustrating when your unit does not work as designed so I have provided a link to better assist with the ice maker.
(http://www.samsung.com/us/support/troubleshooting/TSG01001012/)
Thank you for choosing Samsung.^Nic Samsung
    1 found this review helpful
    This unit replaced an earlier Samsung that had horrible issues...
    This unit replaced an earlier Samsung that had horrible issues with the ice maker, water leaks and noise.Because of the size that would fit our space we paid $1200 extra.While it so far has met expectations the flex drawer space slide does not lock and installation was a problem. Hope the bigger size works for you.
    by
    2 found this review helpful
    very good product, comfortable and functional...
    very good product, comfortable and functional
    by
    This refrigerator is beautiful and it is quiet! We...
    This refrigerator is beautiful and it is quiet! We love the space and the entire configuration of shelving and drawers.
    by
    • Verified Purchase
    1 found this review helpful
    Really like the freezer on the bottom very roomy I...
    Really like the freezer on the bottom very roomy I love the stainless steel plus the water and ice on the door
    by
    I love this refrigerator overall. There is a known flaw...
    I love this refrigerator overall. There is a known flaw with the middle drawer that sometimes gets hung on a wire or hose in the back when you try to close it. My friend has the same model and they have the same issue. Wish I knew a fix for this.
    by
    5 found this review helpful
    Would like a refrigerator that lasts
    this is a great fridge if you want one for just a couple years. if you want one that lasts more than 6 years, this is probably not the one, or the brand, for you. ours got a freon micro-leak and based on the location, it is not repairable. i have been a loyal samsung product owner- from phones, tablets, washers and dryers to kitchen appliances, but between my leaky washer and now this, i think i'm done.
    by
    Response from Samsung CareFeb 22, 2021
    Thank you for alerting us to this concern. We hope this issue is resolve as soon as possible. If you need assistance in any way; You can use the information below to contact our Social Media Team. We hope to hear from you soon. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 this is your ticket number: 1142995803
      I love our new refrigerator! Very spacious and easy...
      I love our new refrigerator! Very spacious and easy to keep organized. My only issue was not with the product, but the installation. Wound up paying for installation/water hookup kit even when the delivery men could not install it due to a doorway issue. My husband and sons had to lift it over the counter and they installed it themselves. Make sure to double measure. If it doesn't easily fit they won't maneuver anything. Also, guys didn't have their own tools and asked to borrow ours, to remove our old fridge. When I asked if Home Depot provided them with tools, one guy said they lost them at other houses. Well at least he was honest!!
      by
      Love mostly everything about it so far (it's only been...
      Love mostly everything about it so far (it's only been a couple of months). The only complaint is the water dispenser is so slow. This is my second Samsung fridge like this, and this water comes out much slower, painfully slow.
      by
      1 found this review helpful
      It's a great refrigerator.
      It's a great refrigerator.
      by
      • Verified Purchase
      • Recommended
      Runs quiet, efficient, and plenty of room....
      Runs quiet, efficient, and plenty of room.
      by
      Very disappointed in the smudge free feature,it is not smudge...
      Very disappointed in the smudge free feature,it is not smudge free at all, wish I would have never bought it
      by
      Response from SamsungMar 4, 2021
      We are sorry to hear that you are dissatisfied with your Samsung refrigerator. We manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. This specific model refrigerator is not the fingerprint resistant stainless steel (RF25HMIDBSR). Thank you for choosing Samsung. ^Lena Samsung
      1 found this review helpful
      I love my Samsung refrigerator! The extra drawer for storing...
      I love my Samsung refrigerator! The extra drawer for storing meat/cheese, wine or even frozen stuff is awesome! For it being a smaller size fridge...it hold quite a lot!
      by
      Overall the unit is exactly what we needed, functions perfectly....
      Overall the unit is exactly what we needed, functions perfectly.
      by
      The water/ice dispenses plenty of room for big water bottles....
      The water/ice dispenses plenty of room for big water bottles. Plenty of room for a smaller sized fridge. The front allows for magnets as most these days don't.
      by
      • Verified Purchase
      1 found this review helpful
      Love this Refrigerator!...
      Love this Refrigerator!
      by
      • Verified Purchase
      When getting ice, water drips also...
      When getting ice, water drips also
      by
      2 found this review helpful
      Love my new refrigerator. Spacious.
      Love my new refrigerator. Spacious.
      by
      • Recommended
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      The delivery on four major appliances was excellent the delivery...
      The delivery on four major appliances was excellent the delivery men laid down rugs lay down a tarp brought in all four appliances put them in place took off the plastic took off the cardboard as if I was happy or they were located and wish me a happy holiday and left. I can't say anything about Home Depot except excellent job.
      by
      It is a very beautiful and constructive refrigerator. But, on...
      It is a very beautiful and constructive refrigerator. But, on the 5th day of arrival the door handle fell off and we couldn't fix it. Called the Protection and they simply passed us to Samsung and they promised to send a new handle. So far I have not received it!
      by
      1 found this review helpful
      support is TERRIBLE.
      freezer not working for over a month and samsung only uses certain companies to work on their products and the companies they use suck. we have been waiting to hear back from technician for price on repair for over 2 weeks and samsung wont do anything other than continuously escalate promise to call us back and never do. never will i buy samsung again or recommend. they also recommended i use other service providers and that will cost me more money as i already paid for first company to come out and troubleshoot. samsung is the worst and don't stand behind their products or contractors they hire stay away.
      by
      Response from Samsung CareJan 27, 2021
      If you don't want to wait for a call back you can also contact our Social Media team for updates. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1142892927
        This was perfect for our home. Love the duel...
        This was perfect for our home. Love the duel drawer in the freezer and the special fridge drawer. Easy to find things now than my side by side. Love the lights inside too! Can see very well. So happy with our choice!!
        by
        • Verified Purchase
        1 found this review helpful
        Fit and works as it should.
        Fit and works as it should.
        by
        • Verified Purchase
        • Recommended
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        This is the best refrigerator! I love the ice...
        This is the best refrigerator! I love the ice maker and the water, the double freezer drawers and its so sleek looking.
        by
        • Verified Purchase
        Showing 1-30 of 158 reviews