Hello there.
Everything depends on how well the appliance works. We are here to help you.
If you are experiencing the cooktop shutting off, the cookware needs to be more suitable or bigger.
The Induction element can only be turned on when cookware with a magnetic base is placed on one of the cooking zones.
Please check this link to your user manual for details. Turn to pages 19 and 26.
Electric ranges and cooktops can be quite fun, but there are a few things you need to know before you whip up that first batch of your world-famous chili. Please check this link for details.
How to use your Samsung electric range or cooktop
https://www.samsung.com/us/support/answer/ANS00060805/
Using the right cookware to meet your needs means you get to be a boss in the kitchen. Never again deal with food taking too long to cook or getting inconsistent results. Please check this link for details.
Samsung cooktop cookware breakdown
https://www.samsung.com/us/support/answer/ANS00045483/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145666930) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille