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Customer Reviews for Samsung 36 in. Wall Mount Range Hood Touch Controls, Bluetooth Connected, LED Lighting in Fingerprint Resistant Black Stainless

Internet #304638900

Model #NK36K7000WG

Store SKU #1003055315

  • Bluetooth: Automatically sync the fan and lights with the burners
  • Wi-Fi: Monitor and control your cooktop hood
  • 390CFM or 600CFM Ventilation System

Customer Reviews

  • 4
    out of 61 reviews
  • 74% recommend this product
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Showing 1-10 of 61 reviews
A good unit that needs installation improvements
this hood is very sleek looking and has good functionality. i just installed it today so it's too soon to comment on reliability but i'm hopeful. installation however was not great. the instructions tell you to mount the chimney bracket flush with the ceiling, but when i did so, the holes in that bracket and the holes in the chimney for screws do not line up with one another. the interlocking chimney sections also scratched the finish of each other when i had to lower it back down because they did not line up. the entire unit is also wrapped in a "laser film" that is waaaayyy too sticky. not only is removing it an arduous endeavor, but it will leave your unit covered in fingerprints despite it being billed as fingerprint resistant.
by Steve
Auto feature not practical, useless.
Automatic feature only triggers at Low power, which is too weak that makes it completely useless. This setting cannot be changed. Also the auto feature stop the vent immediately after the range fire is off, this totally did not make sense because the cook smell won't stop immediate at the second you turn off the fire. The vent should be kept on for 20 seconds after fire is off. Again, no setting can be adjusted. So much technology so poor execution without any provision for user customization. I wish I can get a refund for this expensive stove and range hood set.
by AlexS
Response from SamsungFeb 3, 2021
Thank you so much, AlexS, for letting us know about your experience. Samsung values the thoughts and opinions of all our customers. ^Jecca Samsung
1 person found this helpful
Sleek and beautiful
We love this range hood ! It’s so sleek and elegant . Definitely makes our kitchen look beautiful and the way it matches with our other Samsung appliances ! Love how it auto connects to our cooktop easier for my mom and mother in law !
by Debzxs
I love it, but...
[This review was collected as part of a promotion.] i installed it, but as i slide the upper extension up the lower section scratched the upper extension all the way up. laser cut stainless steel leaves jagged edges.
by RodEze
Wall mount hood 36”
Extremely attractive good in a great color! So much so we are thinking about getting a matching fridge. Only complaint we have is the “U” in Samsung is not aligned on the logo. It is driving us bonkers, but no one noticed it at our Christmas party so that is good!
by CMAC5280
Response from Samsung CaresFeb 13, 2019
You are a valued member of the Samsung family and your experience matters to us. Samsung is continually improving its products and services, and your feedback is vital to that process. Thank you for being a Samsung customer! ^Cat
Great Features, easy install
[This review was collected as part of a promotion.] The hood was easy to install. The fan is strong on higher settings, but low setting is quiet and still pulls out smoke.
by Pacotx
Nice hood!
[This review was collected as part of a promotion.] Very happy with this hood. The fan works really well and I use the light ALL the time. It's a clean slick look and goes nicely with the range.
by brit
Great Features!
[This review was collected as part of a promotion.] I bought this a month ago and am so happy that i did...
by Chagz562
Sleek kitchen design
[This review was collected as part of a promotion.] I bought this recently to create a hood range environment. It looks sleek and does a great job in removing any cooking odors.
by CarlosElChef
Auto feature only triggers at Low power. Useless.
automatic feature only triggers at low power, which is too weak that makes it completely useless. this setting cannot be changed. also the auto feature stop the vent immediately after the range fire is off, this totally did not make sense because the cook smell won't stop immediate at the second you turn off the fire. the vent should be kept on for 20 seconds after fire is off. again, no setting can be adjusted. so much technology so poor execution without any provision for user customization. i wish i can get a refund for this expensive stove and range hood set.
by Alex
Response from Samsung CareDec 7, 2020
Thank you for sharing your feedback with us. Your feedback is essential to improving Samsung's products. This sounds like something we should look into, so we can make the Vent Hood more user friendly. ^Pat
Showing 1-10 of 61 reviews