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Customer Reviews for Samsung 6.3 cu. ft. 4-Burner Slide-In Induction Range with Air Fry in Fingerprint Resistant Stainless Steel

Internet #314936136

Model #NE63T8911SS

Store SKU #1006721656

Customer Reviews

  • 4.5
    out of 252 reviews
  • 91% recommend this product
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Showing 1-30 of 252 reviews
I love the induction stove!
I love the induction stove! Setting it up is a breeze and I love the technology. The fingerprint resistant stainless steel is easy to clean. I received compensation for this review but the review is my own
by
    • Recommended
    Love the boost.
    When we moved into a new house several years ago we were not happy that it had an electric stove. About a month ago we finally decided to upgrade the range. We chose the Smart slide in induction range for the added features of the boost and air fry. So far we are very pleased with our purchase and the induction stove top makes a huge difference when cooking. Much faster and efficient. I will say beware getting to close to the oven dials if you have the oven on and are cooking on the stove top. I kept bumping it with my abdomen and turning off the oven well cooking. More frustrated with myself than the range! I did received compensation for this review but the review is my own.
    by
      • Recommended
      Wife Loves It
      We just received the delivery a week ago today. So far my wife is loving it. WiFi functions could use some improvement, but it's usable. Looking forward to many years of use. We were compensated for this review (free cookware). Hoping to receive it in 12-weeks.
      by
        So far, so good!
        We've had our range for about three weeks now and haven't fully explored all the features. What we like so far: the extremely powerful main burner, the visual feedback on range controls and operation, easy cleaning, overall design attractiveness and the many advantages of induction over radiant electric heating, documented here and elsewhere. The buzzing others have mentioned is slight and, actually, my wife and I find it a good auditory reminder that a burner is on. Some have said the oven is small but seems more than ample to us. We do recommend purchasing some silicone pads for the burners as protection against scratching the glass on the cooktop. They're widely available and cheap insurance. I received compensation for this review, but the review is my own.
        by
          Junk
          Two month old range. The night before preparing Thanksgiving dinner there was a very large pop and flash from the burner area. It is now completely dead.
          by
          Response from Samsung CareNov 28, 2022
          Greetings, We're glad that you reached out to us. Let's assist you in getting your range up and working. If the burners do not turn on, you need to check a few things. Learn more here: https://www.samsung.com/us/support/troubleshooting/TSG01001974/ This additional guide will also help you with the range from not turning on: https://www.samsung.com/us/support/troubleshooting/TSG01001952/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145189599, to help our team pull up your information. Have a great day. ^Chrystel
            Fast cooktop and air fry!
            I am really looking forward to using my induction range. I just got it and I am excited to upgrade to this range. I am especially looking forward to using the air fry and the induction cooktop for faster cooking. I received compensation for this review but the review is my own.
            by
              Mixed Bag
              Beware of what you ask for. I replaced a coil burner range that came with the house. Previously I had a dual fuel gas/electric with grill and double oven. Induction and air frying are a new world. The manual is full of mfg warnings and very little on actually operating this range. Better instructions came with my coffee grinder. There is a separate booklet to connect your range to voice smart home units. You must download the smartthings app. If you manage to connect your range to smartthings and then to Alexa or similar, you will learn that only the oven can be turned on and off remotely. The cooktop is only monitored meaning that you can see if you left a burner on from the grocery store but you still need a neighbor to go shut it off for you. To use voice both the WiFi and remote icons need to be on. I am still arguing with the oven via Alexa over conventional vs convection settings. My beloved set of pots and pans were magnetic but not magnetic enough. If you do not have induction rated pots and pans plan on getting a new set including a teapot if you are old school. The burner sensors think size matters. Match new pot bottom size to burners before you buy. The cooktop surface is slick. Rethink your one-handed stirring habit. Pots and frypans move like hockey pucks on wet ice, setting off the stove sensor if you get far out of position. Induction cooking is fast and responsive, like gas. The oven doesn’t have excessive hotspots. I like the knob indicator lights and after more guesswork on how to operate the rest of the features, I will truly enjoy this purchase. I will be attempting to air fry something this weekend. Wish me luck!
              by
              • Verified Purchase
              • Recommended
              4 found this review helpful
              Worth the wait
              I've been waiting for my oven to quit so I could finally buy this one. Air fry, induction, convection- this thing has it all. I can control it from anywhere either through the app or alexa which is awesome. Looks fantastic and works better than expected. I received compensation for this review but the review is my own.
              by
                Broke in less than a year
                The range was great, until it wasn't. Less than a year after we bought it, it broke (just wouldn't power on at all). It is still under warranty, but after two visits from the repair technician it's still broken. It's been three weeks and now we are without an oven for Thanksgiving - and the process for coordinating repair has been EXTREMELY frustrating. At this price point we were hoping for a quality range that lasted for many years, but it appears this isn't it.
                by
                Response from Samsung CareNov 28, 2022
                Addressing your review about your range is essential to us, Cbrickelmaier. Let's have your range working! To fix the range from not turning on, please refer to this link below: https://www.samsung.com/us/support/troubleshooting/TSG01001952/ I have also shared your model's user manual for some adjustments to get the oven working. Turn to page 62 for reference: https://downloadcenter.samsung.com/content/UM/202211/20221125145038794/FULL_NE63T8911SS_NE63T8911S-04_EN_MES_CFR_221123.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145191269, to help our team pull up your information. Have a great day. ^Chrystel
                  Instant heating. Better than gas.
                  I love the instant heating from the induction top. It heats way faster and better than my previous electric one. It’s even better than my gas stove that I loved at my old house. The placement of the range burner knobs is counterintuitive. That’s the only reason I didn’t rate this five star. Everything else is great so far. I’ll update this if things change. I received compensation for this review but the review is my own
                  by
                    • Recommended
                    Induction!!
                    Great Range. Built like a tank. Never going back to regular electric. Induction is awesome. App is nice also. I received compensation for this review but the review is my own.
                    by
                      • Recommended
                      Love induction!!!
                      Excellent product. love the induction capabilities. heats up very quick and doesnt overheat the pots if the knob is on low or medium.. excellent control of the heat
                      by
                        Happy
                        I received compensation for this review but the review is my own: Haven't used all the features, but generally good so far. VERY quick heating, less noise than expected, works better with mis-matched pot/burner size then anticipated. Feel like burner positions make it tricky to make good use of all four at the same time. Oven takes more than 1hr (as suggested) to burn off initial smell, but does get better.
                        by
                          • Recommended
                          So far so good
                          [This review was collected as part of a promotion.] "i received compensation for this review but the review is my own" installed the range last night and began testing it today. so far it performs as advertised.
                          by
                            • Recommended
                            Great product!
                            Very sleek design, and the induction cooktop works great. The knob makes for easy controlling of the temperature. Great product! I received compensation for this review but the review is my own
                            by
                              so much better than electric, or gas really..
                              [This review was collected as part of a promotion.] apparently i have to disclose that “i received compensation for this review but the review is my own” to get some induction cookware, but it's an honest 5 stars. lawyers, man... i bought it because i moved to a place with no city gas service and going to a resistive electric cooktop was a severe downgrade even for a novice chef wannabe like myself. this thing is like magic compared to electric resistive and responds quicker than gas, without the stank and combustion byproducts. and it looks pretty. oh, and i can monitor it from an app without having to actually get off the sofa.
                              by
                                • Recommended
                                Save your money!
                                We loved this stove for about ten months until it suddenly shot a shock into the air and stopped working. Samsung has done everything they can to get out of the warranty claim. We’ve been without a stove for three weeks now, and had to purchase another one because after countless hours on the phone with support we are still left wondering why they won’t help.
                                by
                                Response from SamsungNov 14, 2022
                                Thank you for voicing your review, IW12. Let's go ahead and have the range back up and working.

                                When the oven and the cooktop on your range won't turn on, your first thought is a power issue. But it could still be a power issue even if one is working and the other won't. Please check this link for details.

                                Samsung range, oven, or cooktop will not turn or stay on
                                https://www.samsung.com/us/support/troubleshooting/TSG01001952/

                                Should you ever need more assistance, please feel free to get back to us via the following options:

                                1. Facebook Messenger: http://m.me/samsungsupport
                                2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
                                3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

                                When you message us, please provide us with this reference number (1145142922) to help our team pull up your information.

                                Thank you for being a valued customer of Samsung. Have a great day.

                                ^Camille Samsung
                                  3 found this review helpful
                                  Easier to Clean, Quick to Heat
                                  [This review was collected as part of a promotion.] we purchased this induction range in stainless steel. we have been very impressed with how quickly it heats and how evenly things cook in the oven and on the cooktop. it is easier to clean but still not as easy as i would not. you can still get things cooked on the surface. this is the first induction stove that we have had though and i do not know if we could go back to normal electric. i received compensation for this review but the review is my own.
                                  by
                                    Great Induction Range
                                    Great range. Only issue is pairing feature with microwave appears limited to turning on hood vent rather than vent and light as website claimed.
                                    by
                                      Great range
                                      [This review was collected as part of a promotion.] love the range so far. even got the microwave with smarthings to pair them together. only issue is that when paired the microwave only has the hood vent turn on automatically when cooktop of range turned on. samsung website says pairing allows both light and vent of microwave to be turned on automatically when cooktop in use.
                                      by
                                        • Recommended
                                        Looks nice so far. Used it once. I received compensation for this review but the review is my own
                                        by
                                          Nice Looking Range - Induction is Safer
                                          This oven fits perfectly in our space. We installed a new outlet to align with the range. Now it fits. Since there is a gap on the sides, we ordered the trim kit to fill in the gap. The range turns on perfectly. We look forward to receiving a pot to test the performance.
                                          by
                                            Dream stove
                                            Beautiful, easy to clean, and so many features! Love the illuminated knobs and virtual flame! Another reason we got this induction stove was for the safety features. We really appreciate the illuminated knobs so it's super obvious the stove is on. The stove turns off by itself if it detects a compatible pan is not on the burner. *I received compensation for this review but the review is my own
                                            by
                                              • Recommended
                                              Great Smart Range
                                              Everything I expected in an induction range and more. Good smart features I can get to work on Home Assistant. “I received compensation for this review but the review is my own”.
                                              by
                                                • Recommended
                                                Great purchase
                                                i bought this to replace a gas stove due to environmental concerns. i was hesitant to go electric and researched induction ranges. it has exceeded my expectations! the temperature adjustments are instant. the glass top is easy to keep clean as long as you wipe up spills when they occur and food does not burn onto it because it does not get very hot. i am very happy with my purchase and i don't miss my gas range at all. highly recommend.
                                                by
                                                  • Recommended
                                                  Great and useful features!
                                                  “I received compensation for this review but the review is my own”. I've just bought the range and cannot say a lot about it yet. It looks nice and very functional, so I'm really happy to have this smart device in my house. Also, I like that the range shouldn't be connected to wi-fi in order to use all its great features.
                                                  by
                                                    Love induction minor quibbles
                                                    [This review was collected as part of a promotion.] Had my stove for 2 months now. Love induction cooktop. Love all the settings for the oven. Wish it was a little easier to clean.
                                                    by
                                                      • Recommended
                                                      Perfect
                                                      [This review was collected as part of a promotion.] I have had my Samsung Smart Slide-in Induction Range for about 4 months. It is wonderful! Quick, versatile, easy to use, easy to care for. I love it and so does my husband.
                                                      by
                                                        • Recommended
                                                        Fantastic Range
                                                        [This review was collected as part of a promotion.] I have had great results with Range, Baking and Air Frying. When Air Frying, use oil with a HIGH smoke point.
                                                        by
                                                          • Recommended
                                                          Great appliance
                                                          [This review was collected as part of a promotion.] Excellent range, very fast boils, exquisite design
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 252 reviews