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Customer Reviews for Samsung 24 in. Top Control Tall Tub Dishwasher in Stainless Steel with Stainless Steel Interior Door, 55 dBA

Internet #309731132

Model #DW80R2031US

Store SKU #1004507466

  • Height adjustable upper rack to fit dishwear of various sizes
  • Easily select functions with digital touch controls
  • Fully integrated top controls for a seamless appearance

Customer Reviews

  • 3.7
    out of 2,527 reviews
  • 52% recommend this product
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Showing 1-30 of 2,527 reviews
Disappointed
I've only had this DW about 3 wks. Used it twice so far. I specifically bought this DW for the stainless steel door inside. I figured it was worth the extra money for better materials. This is not traditional stainless. It's a very thin scratchable version which defeats the whole purpose of getting stainless. I would not purchase this product again. Very Disappointed after spending $700. Either spend the $1K for better materials or stick with traditional plastic tub.
by
Response from SamsungFeb 12, 2021
Hello Lisa! Thank you for providing your feedback. Please know that your review does not go unnoticed and we value your opinion. Thanks you for being the best part of Samsung. ^Nic. Samsung
    14 found this review helpful
    The worst product & customer service of my life!
    dishwasher arrived with box and styrofoam packing in perfect condition. after a problem free installation on the same day, the dishwasher leaked, a fast drip, almost a stream. we called samsung, as the product was brand new under warranty, they sent a repair company who neglected to look at the hole in the seal, or the gaping hole underneath. the repair person thought or pretended to see a nonexistent "hairline crack" approx 1-2" to the left of the seal. samsung then advised the tech that the "hairline crack" was physical damage and voided warranty. over 10 more calls to samsung, 2 calls to home depot, 3 more repair tickets for a second tech to correctly diagnose, no one came. final answer: samsung is not taking responsibility, after a month of back and forth, $529 in the trash.
    by
    Response from Samsung CareDec 22, 2020
    We appreciate you for taking the time to tell us about your experience because you are a valued member of the Samsung family your experience matters to us. As we are constantly working to improve the quality of our products and customer experience alike, your feedback is greatly appreciated and I will be sure to report your feedback via the appropriate channels. ^Pat
      Great! Very quiet and fast. It has wonderful features such as steam and sanitize. Top control pan...
      Great! Very quiet and fast. It has wonderful features such as steam and sanitize. Top control panel is just perfect if you have kids. Minus 1 star because the fingerprints and smudges are very, VERY visible on the surface, and sometimes 1 or 2 cups come out dirty, it somehow misses them. But that's not a big deal I just rinse then in the sink, and they have been sanitized anyway. Fingerprints and smudges really trigger my OCD though. Performance wise it's probably the best dishwashing machine I've ever had. And I've had a couple with sanitize options. This one beats them all, and is really fast. The design is aesthetically pleasing. Overall I'm happy with my purchase. Should've gotten the one with fingerprint resistant surface, but that one was super expensive. So, yeah, it is a great buy.
      by
      • Verified Purchase
      • Recommended
      8 found this review helpful
      I bought it for $378 on sale brand new on 08/28/2019. It's leaking now! I checked the warranty, i...
      I bought it for $378 on sale brand new on 08/28/2019. It's leaking now! I checked the warranty, it's 1 year parts & labor, so just pass the warranty. Where is leaking? it's leaking about 1 drop water per second at the right-bottom conner on the front, not big leakage, but it's so annoying. I googled how people repair a leaking dishwasher, people say most likely buy a new one is rather better than repairing consider the labor cost/hr. I think it's true. What can I say, it might be just my bad luck, but I have used several other dishwasher branding, GE and Whirlpool, all last more than 10 yrs. Well, the Whirlpool one did got it's dishwasher soap dispenser lid broke after 5 yrs ;-) but not as annoying as this Samsung leakage. I have to dump this one and buy a new dishwasher only after 1 yr, what can I do? :-) Just stay away from Samsung dishwasher in future for me I guess.
      by
      Response from SamsungFeb 3, 2021
      Hi there! Thank you for sharing your experience. Before you dump your dishwasher I would like to provide some helpful information to rectify your concerns.
      (http://www.samsung.com/us/support/troubleshooting/TSG01001021/) ^Nic Samsung
        36 found this review helpful
        Great dishwasher for a good price.
        Sleek looking, and runs quietly. I like that the control panel is locsted at the top of the door for a cohesive look too. The dishes come out nice and clean. That's the main thing!
        by
        Response from Samsung Support TeamJan 11, 2021
        Hello Nicole M, thank you for your review. Glad to hear you are enjoying all of the features of your new dishwasher. We sincerely appreciate your feedback and will share this with our team. Thanks again. JM Samsung-EN_CA
        • Verified Purchase
        • Recommended
        Dishwasher
        [This review was collected as part of a promotion.] We got the dishwasher little over a month ago and we are very happy with the performance and how quiet it was. One of the features I like is the ability to place items inside to sanitize them.
        by
          • Recommended
          Look great, very elegant, nice fit....
          Look great, very elegant, nice fit.
          by
          • Verified Purchase
          2 found this review helpful
          Pointless
          I am honestly so disappointed with this dishwasher we got it when we moved into our new home and I knew hands down I wanted a Samsung dishwasher because its what I had at my old place and it was amazing, this one not so much. Practically every cycle of dishes I put in and wash i have to rewash at least half! And I don't over crowd for this exact reason. The heated dry option is a complete joke it does absolutely nothing, my dishes come out soaking wet 100% of the time! I am so disappointed and with covid it was not easy for us to return it so now I'm stuck trying to see if I can exchange it. As much as I love Samsung I just don't recommend this dishwasher.
          by
          Response from SamsungFeb 3, 2021
          We understand that this has been a disappointing experience, Mira. Here are two links that will help you get better cleaning (http://bit.ly/2YcUBMo) and drying (http://bit.ly/2Z47xBR) performance from this dishwasher. ^Lo Samsung
            30 found this review helpful
            What a great dishwasher
            [This review was collected as part of a promotion.] I had a dishwasher before and it was bad! This dishwasher is great and I wish I got way sooner! It was delivered and installed the next day. It went in smoothly and looks great with the stainless steel finish! It has great space for all the dishes that will go inside. The buttons that are hidden at the top are great and are sleek and easy to use. The dishwasher opens easily and cleans the dishes really good. They come out spotless and the dishwasher is very quiet. This is a great dishwasher and would recommend to anyone who is thinking about getting a new one!
            by
              Five stars!
              [This review was collected as part of a promotion.] This Samsung dishwasher is the best dishwasher I have purchased so far. It comes with various wash cycles and different wash options. It is very quiet while operating and the dishes come out super clean. The interior is stainless steel which is more durable and hygienic . The stainless steel exterior, sleek bar handle and touch control panel on the top gives it a beautiful look. Great addition to my kitchen!
              by
                Love My Dishwasher
                [This review was collected as part of a promotion.] Love my new dishwasher. It is so sleek and updates my kitchen. Looks very expensive. Works great my dishes come out clean and without water spots. The dishwasher does not have a bad odor as some dishwashers do. It is so quiet. So quiet that at first I opened it to make sure it was running. Loving our new dishwasher!
                by
                  Excellent choice of dishwasher for family
                  [This review was collected as part of a promotion.] I was really want to get new dishwasher. Because my 15 years old dishwasher was not working well. Button was not working. The door was not closed completely. After I got this new Samsung dishwasher. My concern has gone to the air. The new dishwasher is excellent in feature and performance. All stainless steel can prevent from rusting. And the hidden touch button is great. The powerful water stream blows and cleans all debris from dishes and bowls. Even in express 60 mode, all dishes are clean. And it is quiet than old dishwasher. I love new dishwasher.
                  by
                    Don’t buy this machine
                    My samsung 24 in. Top Control Dishwasher with Stainless Steel 55 dBA, Silver dishwasher I bought a few months ago from home depot quit working it flashes Normal over and over after I hit the breaker and drain it and reset it it works for a few minutes then the flashing normal and it stops?I can’t believe that a practically brand new dishwasher is malfunctioning already. I’m a Samsung die hard I have all Samsung appliances and can’t believe this machine is not working. I trusted this brand and my faith is wandering now...
                    by
                    Response from SamsungFeb 3, 2021
                    Hey there, Alex. We understand that this is has certainly been frustrating for you and we want you to know that we are here to help. Please reach out to our support team at either 1. Facebook Messenger: http://m.me/samsungsupport or
                    2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 and reference ticket number. ^Lo Samsung
                      20 found this review helpful
                      I'm pleased with this Dishwasher
                      [This review was collected as part of a promotion.] I was happy to receive our new Samsung Dishwasher! It looks great in our kitchen. I love the touch panel and it cleans the dishes very well and I no longer have the white residue left on everything. The utensil compartment is great since there are many slots and it can move around the bottom rack. The dishwasher seems to have a lot more room than our previous one. I would have given this 5 stars but I feel the dishwasher doesn't always dry everything well enough. It could be that I need to get used to it a bit more. Also the stainless steel is prone to fingerprints and marks. I find myself needing to wipe it down more with stainless steel polish. I would recommend this dishwasher to my friends and family.
                      by
                        Love it
                        [This review was collected as part of a promotion.] I love this dishwasher. The quiet operation is delightful. The option to sanitize is one of my favorite options, as I use this cycle to wash baby bottles. The only thing I am a little disappointed with is the clean light indicator does not stay on like other dishwashers I have owned. So we have to inspect to make sure they’re clean before putting them away. The capacity was a little small for my liking but the ease of cleaning the stainless steel is a godsend.
                        by
                          Good cleaning dishwasher
                          [This review was collected as part of a promotion.] After our dishwasher pretty much stopped drying our dishes, we knew we needed a new one. The top rack is very awkward and hard to position certain dishes and I feel like I'm unable to utilize all the space properly. It recommends to use cascade so thats what we've been using but I think we will need to add a liquid drying aide to help assist with drying. The dishes were soaking wet but not 100% dry. I was told this is normal. I really like how the buttons are "hidden" and my toddler can't mess with them. The different washing modes work very well our dishes have never been more clean. The sound is great, cant hear it over the TV which is perfect. The look of this dishwasher fits perfectly in our kitchen and matches the other stainless steel appliances in our kitchen. Overall its a good dishwasher and addition to our kitchen.
                          by
                            Love this Dishwasher
                            [This review was collected as part of a promotion.] I don't mind doing the dishes now with this dishwasher! It gets the dishes so clean and when it goes off the dishes are so hot you know the sanitizing feature is working which is good in this time of Covid and my wife running an in home preschool. We also love the brand! Samsung has amazing stuff! This dishwasher is nice fingerprint free and the inside shelves and silverware rack are all nicer than I've seen! We are very pleased.
                            by
                              Amazingly clean and quiet!
                              [This review was collected as part of a promotion.] Great product. Cleans well. Super quiet. Dry and clean dishes. I highly recommend this dishwasher to all family and friends! SAMSUNG PUTS OTHER BRANDS TO SHAME! IT REMOVES EVERYTHING FROM DISHES! I WILL NEVER BUY A MAYTAG AGAIN! I WILL BE REPLACING ALL MY APPLIANCES!
                              by
                                Works well
                                [This review was collected as part of a promotion.] I like this dishwasher, it is well built, very quiet and cleans very well. The one area that I like the most i having the buttons on the top. Its gives a sleek seamless look that goes well with the stainless steel.
                                by
                                  BEST DISHWASHER EVER
                                  [This review was collected as part of a promotion.] I was a little nervous that it would start leaking after the first load of dishes, but 2 weeks later and 4 loads of dishes, all i can do is smile and say that i am extremely happy with my purchase of this appliance and wonder why i didn't purchase this item earlier. My only complaint initially was that i thought the wash cycle was too long for the amount of dishes that i had set inside the dishwasher. But after closer examination, i noticed that there was also a way to shorten the amount of time that the dishwasher will take . I have no complaints at all about this item and will continue to load my dishes in there and not worry about a thing, because i know that when i take them out they will be spotless. Update after a couple of weeks of usage. Trying to get my wife to stop washing dishes by hand is harder than I thought it would be. But maybe with the intro of the dishwasher into our home, we may be on to something. She still feels the need to prep the dishes before she adds them to the dishwasher, but on the nights I load the dishwasher I simply put them in and start the machine and to be honest it looks just as clean as when she washed the excess food off the plate and sat the dish in the machine. So hopefully she will see the pointlessness of prewashing.
                                  by
                                    Samsung dishwasher
                                    [This review was collected as part of a promotion.] My dishwasher was delivered and installed yesterday. It took some time to get it because of the pandemic. But it was worth the wait. It fit perfect, the capacity is much larger than my old one and is sooo much quieter!! I'm sure it's more energy efficient too. The controls are hidden on the top of the door so if you children they wont be pushing buttons . It has 3 time delay starts, an express wash, and normal, heavy and auto cycles, a hi temp steam wash, heated dry, And sanitizer! Oh did I mention how quiet it is love my new dishwasher!
                                    by
                                      Super quiet
                                      [This review was collected as part of a promotion.] This dishwasher has impressed me. It is super quiet, and I can do many things now without even knowing it’s running. It washes the dishes very well, and there’s not a trace of food left unlike my last dishwasher. It gets my dishes dry and sparkling. I love the express 60 option for quick but clean washes. I like the buttons on the top instead of in the front, because it gives the dishwasher a sleek look. Being a family of 4 we use the dishwasher everyday, and I get nothing but compliments on it. I love it so much. Can’t say enough good things about it.
                                      by
                                        Dishwasher
                                        [This review was collected as part of a promotion.] Looks very sleek. Love the easy access door controls. Cleans well. Every bit as quiet as I hoped it'd be. Seems to run a long cycle time even on the quick wash. But everything is super clean. A long time to get but once we did it was everything we hoped it would be . It's a we'll made and designed dishwasher. Really love everything about it. Especially how easily the door is to clean without streaks. This is a super quiet dishwasher. Can run it anytime day or night.
                                        by
                                          Amazing
                                          [This review was collected as part of a promotion.] This is the most quiet dishwasher. I forget that I have my dishes in the dishwasher. This is by far the best dishwasher. Very efficient. My dishes come out squeaky clean. The only downside is that the buttons on top are very fragile,so any soft touch will turn the dishwasher on. we are a family of 4, and 3 small children = every dish dirty. This dishwasher holds every single dish with room for more. This is a very sleek and modern look dishwasher. This machine is amazing!!!!
                                          by
                                            Double trouble... for the competition.
                                            [This review was collected as part of a promotion.] First and foremost I haven’t had a utensil or dish look so clean unless it was brand new out of the box... with that being said the family loves this dishwasher as we no longer use paper plates. Our 14 yr old twins enjoy doing dishes now and actually fought over who’s turn it was to load the dishwasher. The unit cleans the dishes extremely well, matter of fact so well that we don’t have to inspect our dishes for “special seasoning” (a.k.a. leftover food and grime) before we sit to use them. The dishwasher is very quiet and we haven’t had any issues thus far. Only complaint and it isn’t anyone’s fault really but our counter has a slight overhang and it almost completely covers the controls on the top of the dishwasher door, so if looking to buy this one you might want to check that first. We are very pleased with our purchase and look forward to being a Samsung family.
                                            by
                                              Love It
                                              [This review was collected as part of a promotion.] What an amazing dish washer. I don't even have to rinse my dishes afterwards. I love that it has space for your silverware and the slots are slanted. You can even removed parts for easy cleaning and loading and unloading the dishes. I think the only downside of this dishwasher is that the outside is kind of hard to keep clean. The sound level is awesome except when it is on sanitize mode, it seems to be a little loud for us. The level I like to use is the most is the 60 minute wash, which works amazing, however my daughter uses the heavy setting more because she doesn't like rinsing the dishes first.
                                              by
                                                Good dishwasher
                                                [This review was collected as part of a promotion.] Dishwasher works good, cleans dishes and looks really nice. I like that the buttons are a bit hidden so my toddler can't push them. The top tray is able to be placed in two positions for a higher or lower placement. The top rack has weird/odd row placements which makes it a bit challenging to place items. But i feel like ill eventually figure it out. There is a lot of space for dishes, so that's great. As far as the drying goes, I think we will need to buy some dishwasher drying aid because even after its done, the dishes are still a little damp. After talking to a representative they stated this is typically normal. It is pretty quiet while running, doesn't make much noise at all. Overall, its a good dishwasher and does the job.
                                                by
                                                  Amazing product
                                                  [This review was collected as part of a promotion.] I received my dish washer about a month ago. The dish washer is great! It’s quiet and cleans everything quick. I like how the buttons are hidden on top of the door. And how user friendly it is. I have probably used it over 50 times so far with no issues. I really like the space it has. I have put large pots and pans in it with no issues and no mater how packed it is it always comes out clean! I am a mechanic and bring my lunch every day so naturally I get oil and hard to clean stains on some of the Tupperware and cups I bring, and using the sanitary mode it gets everything lookin good as new. Extremely excited and happy to receive this product!! 10/10 would recommend to anyone who asks. I’ve been telling the people I work with and my mom who has been looking for one for a while went out and got one after seeing mine. And she is also very happy! Great product
                                                  by
                                                    Great dishwasher!
                                                    This dishwasher does the job! I've read some negative comments that it stays wet inside and this did happen to me once. However, once I added a rinse agent and selected "heated dry" it washes and dries the dishes perfectly and the inside of unit is dry as well. I made a spaghetti dinner last night for 8 people and all of the dishes were cleaned and dried - no spots! It is also very quiet. Only negative is that it does seem to pick up fingerprints easily.....I'm glad I picked the model with the handle! However, for the money, this dishwasher is a bargain and honestly does just as good a job, if not better, than the higher end model I replaced!
                                                    by
                                                      • Recommended
                                                      3 found this review helpful
                                                      An AMAZING Dishwasher!
                                                      [This review was collected as part of a promotion.] We recently had the pleasure of upgrading to a brand new Samsung Digital Touch Control Dishwasher and we could not be happier! The stainless steel looks beautiful in our kitchen. Any sort of fingerprints or food droppings come off with ease! This appliance has many features such as normal and heavy duty cleaning, hi-temp steam wash and our families favorite, the sanitize cleaning mode. It is surprisingly quiet, you won't even hear it running. Installation was easy as changing an outlet in the wall. Having the buttons on the top of the door is perfect! This allows this appliance to have a nice clean and sleek look. All you have to do is load the dishwasher, select your rinse cycle, press start and as soon as you close the door, it begins to clean! This is our very first dishwasher our family has ever owned and we are lucky to have this one! Now we just let the dishes build up and let it run for an hour or so and they are clean as new! It cleans all of our dishes from our dinner plates, Pyrex glass trays and our silverware. Speaking of the silverware, the container where you put them in, even has a handle to lift out of the dishwasher so you can put them back with very little effort. Thanks Samsung for another great appliance!
                                                      by
                                                        Showing 1-30 of 2,527 reviews

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                                                        Height - Maximum (in)

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                                                        34.63 in

                                                        Depth - Door Shut (without Handle) (in.)

                                                        25.63 in

                                                        24.625 in

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