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Customer Images (6)
  • WOW what a range!
  • December 10, 2014
  • Recommended Product

I got my dream range, I waited a long time to finally get the induction range I dreamed of. Its better then what I could have dreamed of. Samsung did it ALL right. Starting with the looks of the range, really sharp, very well built, the feel of the knobs, the door to the over all speak of quality. The top was designed by someone who cooks, the lay out of the burners is perfect. The induction top cooks as fast as any gas range I ever used, but its so much cleaner and much easier to clean up. Why every store doesn't display an induction range I'll never know, its the only way to cook. The oven is BIG, and cooks so evenly everything I have baked or roasted so far has been perfect. Home depot delivered the range within a few days, fast service and the delivery men were very helpful

Pros Easy to Use, Sturdy, Easy to Install, Looks Great, Stylish, Good Size & Weight, Durable, Easy to Clean, Lots of Features, High Quality, Nice Design
  • DIY

Speedy

Texas
65 or over, Female
9 out of 9 people found this helpful
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By: Speedy
  • Love It!!!
  • July 25, 2015
  • Recommended Product

This is so much better then even our old gas range. I so love the 2 ovens, and use the top(smaller) one for my husband and myself almost daily. It actually bakes/cooks so much quicker then my last convection oven. The only thing I don't care so much for, is that the oven fan shoots some hot air off into my kitchen. But it still seems to keep my house cooler then our old convection oven and living in hot, humid Florida makes a huge difference.

Pros Durable, Lots of Features, Easy to Use, Sturdy, Easy to Install, Looks Great, Stylish, Good Size & Weight, Nice Design Cons No Instructions

diner524

tampa, fl
45 to 54, Female
3 out of 3 people found this helpful
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By: diner524
  • Love, love, love
  • July 09, 2016

I love this range. It heats up so fast, my sandwich leftovers are hot before I can put mustard and mayo on the bread. I love the oversized element that fits my canner, and the tiny element that fits my tiny, 2-egg pot. And when pots boil over, nothing sticks or burns on, because the burner isn't hot. It gets warm from heat transferred from the pot, but not hot enough to burn anything that spills over. Last but best of all, the fake flames are silly, but I sure love showing them off to my guests!

Pros Easy to Clean, Easy to Install, Easy to Use, Looks Great, Nice Design

Mamama

wyoming
55 to 64, Female
2 out of 2 people found this helpful
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By: Mamama
  • Delivery and installation was great! Truly love the proofing ability...
  • March 14, 2017

Delivery and installation was great! Truly love the proofing ability - have already made bread and cinnamon rolls and was wonderful to have that controlled environment! Love being able to use as one big oven or two separate when needed. And the induction cook top is a treat and worth every penny!

Griff

2 out of 2 people found this helpful
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By: Griff
  • Excellent product - disgraceful customer service
  • June 02, 2015
  • Verified Purchase & Recommended Product

We love the product but Samsung customer service was awful. When it was delivered to our house, the delivery people opened the box and there was no manual inside or more importantly, the anti-tip bracket was missing. Without the bracket the delivery people refused to install the range - a safety issue. We called Samsung Customer Service and was told it would take 7-10 days for the bracket to arrive. We told them that we had sold our old range and had no way to cook. We pleaded with them to overnight the bracket but the representative refused and became very condescending in tone. We asked to talk to a manager and were told that the manager could do nothing. The bracket arrived about 9 days later but no manual. We thought about calling Samsung for the manual but after our experience we decided not to. Home Depot intervened with the delivery company and after we signed a waiver for the anti-tip bracket, they installed the range the next day.

Cons disgarceful customer service

AndyW

Melbourne, FL
55 to 64, Male
1 out of 1 people found this helpful
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By: AndyW
  • Wonderful induction range with 2 convection ovens
  • July 21, 2015
  • Recommended Product

I absolutely love this range. Fits perfectly, looks built in. Love the double ovens, easy to use (took alittle time to adjust to convection, but thats the user not the oven). Pans heat up super fast, boils water in less than 5 minutes ( even big pasta pot), cuts cooking time. I was skeptical about the glass top but so far we have been gentle with sliding anything across it. I use windex to clean it and it looks beautiful

ddfromwv

1 out of 1 people found this helpful
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By: ddfromwv
  • Warning! Do not waste your money purchasing this colossal pile of garbage. It rarely bakes/cooks ...
  • January 21, 2018

Warning! Do not waste your money purchasing this colossal pile of garbage. It rarely bakes/cooks evenly and it will frequently and rapidly over heat causing your food to burn and ultimately fry the electrical panel. Upon calling Samsung the only assistance they were able to provide was how to spend more of my money on their faulty product. Samsung takes zero responsibility for what is clearly a common issue with these oven ranges. As it stands my options are to spend $$ on a new electrical panel and the cost incurred on it's installation and the additional fix-it repair to stop the oven from constantly overheating, or throw the darn thing away. I'm going with the latter of the two. I will never purchase anything from Samsung again. If I could give is NEGATIVE STARS I would.

Chelsea16

1 out of 1 people found this helpful
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By: Chelsea16
  • Solid Purchase
  • May 31, 2016
  • Verified Purchase & Recommended Product

Boiling water quicker than anything. Cooking time has decreased for everything. A nice addition to any kitchen.

Pros Durable, Lots of Features, Good Size & Weight, Easy to Use, Sturdy, Looks Great, Easy to Install, Stylish, Nice Design, Easy to Clean, High Quality
  • DIY

FF01

Houston, TX
25 to 34, Male
1 out of 1 people found this helpful
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By: FF01
  • defective
  • November 27, 2015

I love everything about this EXCEPT the fact 1 burner from day 1 has never worked properly. To make it work yiu have to out the pan 1/2 way off to the side. Very disappointed as it has some many wonderful features. Samsung will not even attempt to fix it either

Tedi

17 out of 19 people found this helpful
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By: Tedi
  • Defective product
  • September 28, 2015

This was supposed to be easy-to-operate worry free product. It started causing issues two months after I bought it. First time, the right elements were not working. The second time, the left elements were note working. Third time, the left big element was not working. Currently the two left elements are not working. This is the worst purchase I have ever made. I was better off staying with my 20 years old range, which since I bought the apartment 8 years ago has been working just fine. I changed it because renewed the whole kitchen. After the technicians cane for the third time I asked Samsung to replace my range, because it was a faulty product and they refused. I am extremely disappointed both by the product and by Samsung services.

Pros Looks Great Cons breaks down, defective

Jessiz

Hoboken, NJ
35 to 44, Female
25 out of 28 people found this helpful
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By: Jessiz