Customer Reviews for Samsung Chef Collection 30 in. 5.8 cu. ft. Slide-In Flex Duo Electric Induction Range with Convection Oven in Stainless Steel

I have been wanting an induction range for a long time. This with the convection and or conventional baking functions, really great. The power boost element capacity is ingenious. Faster than a microwave. Cleans easily. The "virtual flame" is a great talking point with guests. It's also a safety feature from my standpoint, since I can clearly see if the element is funcioning properly and if it is "on".. So far, very happy. Samsung seems to have put all the bells and whistles in this model.

After using the range for nearly a year the cooktop began making a strange humming sound when more than one burner was being used and the temperature probe no longer worked. The range was under warranty. I had four separate service calls where they attempted to fix it but could not. In the meantime I moved and took the range with me to our new home but a number of months had passed. When we settled into our new home I called Samsung and attempted to have the range fixed again. It was determined that it could not be fixed and Samsung would need to replace it. Enter Samsung for the WORST customer service experience ever. They claimed that the item was no longer under warranty and that they would not replace it at full value even though the repair ticket had begun when the range was under warranty. Then, they had the nerve to accuse me of lying about my move since a period of months had passed between the service calls. Even if they agreed to replace the range (which they did not) I would NEVER buy a Samsung appliance again. Buyer Beware!

So far I like the range and the stove. They both have a learning curve on them we are still working on. The touch screen turns on to easily and does so even during clean up. I do love the stove top, but don't love the arrangement of the burners. They run fairly hot and often times medium is a little too hot. Water heats up in a flash though on high. It does shorten the time span for dinner. Oven preheats quick too (at least a lock quicker than our old oven).

Easy to install Easy to use Hopefully easy toclean

This is the only unit on the market I could find with induction top and convertible-split oven. Love that part! But paid plenty extra for that feature. Problem is, can not do standard bake in smaller upper oven, only convection, which is not right for biscuits, pizza or many other the dishes. For standard bake, you have to use the bigger, lower oven. The basket-shaped lowest rack in oven has a support bar in the way of sliding dishes in and out and limits the useable depth.; practically unusable. Rack position in upper oven places broiler pan items either 1/2" or 5" from burner; not best broiling. Easy glide rack can only be placed in certain slots and interferes with placing other rack. Not enough standard racks included. And I've only been using it for a few days....

Love this stove, having a bit of trouble finding a pan for the big burner.

Wow! This range is awesome. Easy to clean and works better than a gas cooktop. Duo oven is ingenious

My wife and I really like our new range. The precision of cooking on the induction top is second to none. Fast to heat up and easy to clean. The dual oven feature with the divider is awesome, cookies and pizza at the same time. Much quicker to preheat this oven compared to our old electric oven. The touch screen controls are thoughtful and quick, the big knobs for the induction burners are a nice touch. Style, performance and function are on par with this range.

We've been very impressed with our new oven so far. Still new owners, will update as necessary.

We love the split over in this range - it is so practical! Oven preheats quickly and the top is so much easier to keep clean than our old stove.

I cook at least one full meal on this every day. The oven maintains temperature very well and the stove heats up quicker than you can imagine. I was on the fence about induction, especially since nobody carried this model in the local area for me to check out but I was pleasantly surprised when it arrived. It is sleek, easy to clean, and outperforms any other cooking method out there.

I love this range. It heats up so fast, my sandwich leftovers are hot before I can put mustard and mayo on the bread. I love the oversized element that fits my canner, and the tiny element that fits my tiny, 2-egg pot. And when pots boil over, nothing sticks or burns on, because the burner isn't hot. It gets warm from heat transferred from the pot, but not hot enough to burn anything that spills over. Last but best of all, the fake flames are silly, but I sure love showing them off to my guests!

First, the stove is beautiful, like a work of art for the kitchen. I get excited when I use it. Controls are easy and visible. Induction cooktop is awesome. Temperature control is immediate and infinitely variable. Convection oven cooks even throughout. Have not used in dual oven mode yet, but have no doubt it will work awesome like everything else has thus far. Oven separator easily stores in slot in warming tray. Warming tray makes complete use of every inch of the unit.

We were a little hesitant about changing to induction so we bought an induction hot plate and used it for a couple of months. After that we were totally sold on the technology and bought the range. The design and features of the range are beautiful and intuitive. The glass top overlays the side counters a little bit for a sleek look that is easily cleaned. The "burners" cook with blazing speed at the high temperatures and ever so gently at the lower temperatures. The controls are easy to operate. The oven divider allows us to have the versatility of a double oven without using up more space. Baking and roasting work equally well. My dishes come out beautifully on both convection and regular modes. It is summer here in the Deep South and using this range does not heat up my kitchen like my old stove did. An extra advantage! I have not used the warming drawer, except to store pot lids. My husband invites friends over to demonstrate the speed of boiling water with only the smallest bit of heat. This is a winner!

I previously had an induction cooktop that we installed after doing a major kitchen renovation after have used both gas and electric ranges. We moved to a new spec home that came equipped with an electric range and standard over, I missed my induction cooktop but the configuration of the kitchen would not allow us to upgrade, but the 30" slide-in Samsung was just the ticket, it fit perfectly and not only allowed me to have my induction cooking surface it also gave me a bonus with the Duo-flex true convection oven. Layout of the burners on the cooking surface is perfect and the ability to accommodate various pan sizes is fantastic. Temperature control is move precise than you typically can achieve with a gas range, and even heating allows me to make pancakes for the grandkids that are perfect each and every time. The only trick is you have to have good quality pots and pans, but you will not be disappointed with this induction range and the duo-flex convection oven

This range is super responsive no matter which function is used! The oven heats up in about half the time than our old one! Also, the cooktop has quick and precise heat which cools off very quickly when turned off. We love this Samsung range!

Boiling water quicker than anything. Cooking time has decreased for everything. A nice addition to any kitchen.

Had it only for couple weeks. Love it .Performance and look in one. Sharp.

So far we love this range. We are really surprised at how fast water boils and how great having two oven zones is. Pricey unit that requires induction compatible cookware but well worth the switch.

We've wanted an induction range for quite some time and this fit the bill. We love the front controls and the convertible oven. Cooking is quicker with the induction top and there is less mess and nothing will burn to the top.

I just got this range so am still trying out the features but what I've found so far I'm very pleased with. First the build quality is outstanding. I replaced a older range with the Samsung and the Samsung is head-and-shoulders better built. Better metal, better thought out rear panel connections and much sturdier. Only downside is that assembly requires a strain relief for the electrical cord which is not provided. Performance is amazing. On Boost mode water boils much faster than a dedicated electric kettle, even without a lid on the pot. Weird design feature #1: the range goes into boost mode only when turning the knob from Off to High/Boost directly. If you go the other way, you end up at High which is a "9" on the display. Weird design feature #2: Boost mode is indicated by a "P" on the display. If you miss the "Boost" position you end up at "8" and have to turn the knob to "Off" and start again. The burners have a less-than perfect layout which causes some crowding in the rear and limits space in the middle for a spoon rest, that could have been better thought out, The oven is lightning fast. You can watch the temperature increase it's so fast. Haven't baked yet so can't tell out-of-the-box accuracy but the temperature can be calibrated in setup. The control panel is well thought out (except for the non-standard "0" position on the numeric keypad). The oven senses when the splitter is in place and goes into dual-oven mode. The glide-out shelf is a nice feature and there's a recessed basket shelf for roasting something very large. In addition there's also a standard shelf. The control panel turns on when you press a button or open the oven. It turns off after a period of time but it would be nice to have an off button as well. All in all I think this is a first rate product, better than the competition, with just a few minor design issues.

After several months of researching numerous Induction Ranges, with a variable smorgasbord of features/options, this unit kept floating to the top of my 1st. choice list. Incredibly, it has not only meant my expectations but has far exceeded them as well in features and usability. I have found it so "user-friendly" that I have yet to find need for the user's manual. For me, if 100% equals total satisfaction, put me down for 125%.

Nice looks. love the induction cooking. easy to get used to with the right cookware. Heats up fast and cooks evenly. no hot spots on the pans. Easy to clean.

I just Love it, Cookies came out perfect. I also like the lock feature.

This stove looks great! It's beautiful but unfortunately that's where my pros end. The cons: only 2 out of the 4 burners would work. The right side was completely unusable. We called Samsung with our issue and they were insistent that Home Depot come back to make sure it was 'installed properly'. (Note that the installation consists of sticking a plug in an outlet). We scheduled HD to come back and check the installation. Sure enough it was plugged in! Then we had to wait for a new stove to be ordered. (This seemed like a ridiculous hoop to jump through.). After 3 weeks, we finally got a stove that works properly. I love the induction burners but your pots cannot be warped at all or the burner won't sense it. The dual oven is nice but we've not gotten used to the convection aspect. Things cook WAY faster than normal and we've burned a few dishes. (This is our fault and not the fault of the appliance.). Samsung was a pain to deal with but Home Depot was great. If I had to do over I would probably buy a different brand range just because of the headache.

We are extremely pleased with this product, It looks professional and works beautifully. The ability to convert in to a double oven is a great feature and the slide out rack is a great idea

easy to install and level, programming is very intuitive, very good looking, packed really well

I recently renovated my kitchen. I liked the benefits of cooking with gas, and the "look" of a gas range, but was not keen on installing gas. I would highly recommend the Samsung Chef Collection slide in induction range, not only for its visual appeal, but most important its performance! It is a well designed product, very user-friendly and intuitive. I did not realize how much I would use the dual oven with two temperature controls as well as the two timers. The Chef Bake makes every baked good come out to perfection. Cooking has reached a whole new level with this range.

Timer tone volume needs to be adjustable. Some pans did not work on the burners even though they passed the magnetic strip test.

We remodeled our kitchen in 2014 and included a gorgeous back-splash with some natural stone tiles. We had an induction range that was about 1 1/2 years old and when we slid it back into place, it really detracted from the beautiful back-splash and overall look of the kitchen. There was nothing wrong with our range, but after living with the end-result of the remodel being messed up by this range, I just had it. I went online and ordered this very expensive slide in induction range. At 1st, my husband wasn't getting it. He totally gets it now! The range looks like a built it - the range top fits the space perfectly, If you haven't tried induction cooking yet, you might like it. I have had gas ranges and I will never go back. Induction cooking is as fast as gas and it does a great job with all kinds of foods. This range has a double oven and that feature is just great. Convection cooking in the top half of the oven is extremely fast - I am still getting used to that! Our first induction range was noisy - this is quiet. We donated our slightly older but perfectly working range to charity, I love this new range with its many features and waited to review it till we had used it awhile. It really was very expensive - but it adds a great deal to the remodel and works great!