Self Install went well. Took power cord off of 7yr old range and put it on new range. Adjusted le...
August 08, 2017
Verified Purchase & Recommended Product
Self Install went well. Took power cord off of 7yr old range and put it on new range. Adjusted legs and slid range back to the wall. Installers would do this but only if you buy a new power cord :(
In the evening, cannot read the settings on the knobs unless a strong kitchen light is turned on.
Do like not having the clean counter appearance with the front mounted controls. Also took the 5 year extended warranty on the range after our daughter had a lot of trouble with her Samsung refrigerator.
I purchased this 11/14 from Home Depot. On Thanksgiving the following year my turkey did not ge...
February 28, 2018
I purchased this 11/14 from Home Depot. On Thanksgiving the following year my turkey did not get done because the oven temp dropped off w/o any warning an -the fan was still running so I had no clue. I made call to Samsung on 3 additional times for similar problems. But the worst came when I ran the self cleaning mode and the oven cavity chipped on several areas. A&E Factory were the only repair service Samsung would allow to work on range. The tech said the unit in not repairable because Samsung does not make a replacement cavity. It has been 3 weeks of trying to get the repair co and Samsung to acknowledge the problem. I have made several calls to each company and I can't get anyone to do their job! Now Samsung told me I must pay an additional $100 for a 2nd repair guy to come out and evaluate since A&E won't respond. The oven is intermittent as far as holding the temp. I am stuck with a defective product and horrible service! BEWARE!!
I love the look of this range! It matches my other appliances and has so many cool features. This is my first oven with convection and it also has other settings such as dehydrating, roasting, etc. At first I had an issue with pressing the key pad with my stomach when I was leaning over to cook on the top, but then realized there was a lock. Locking it will be essential. Lol
We bought this last year because we loved the look and the "Samsung" name and replaced a perfectly good 12 year GE that had never needed a single repair. Well this was our $1400 dollar disaster. 13 months in the oven begins shutting off while baking. No problem, just needs a new board at $312 with labor. 2 weeks later, during our first self clean, shuts down completely and the door locks as well so now the tech can't reach the replaced board to put another one in. So, he spends hours there taking it apart and replacing the board. And here we are weeks later and it needs a different board which itself costs $396. Samsung has been zero help and what a miserable experience. The tech has kindly told us to stay away from Samsung off the record as they are poorly designed and poorly made. Keep in mind that aside from maybe a batch of brownies once a month, we don't even cook so if this has haf 10 uses before utter failure that would be a lot. Stay away from Samsung products as they don't back them at all and in my 25 years of home ownership this is the worst appliance we have ever owned.
Not very impressed for the money we paid for this...
May 30, 2018
Not very impressed for the money we paid for this appliance, and the fact that the very first time we used the burner it scratched! What the heck? Also when approaching the cooker it is too easy to touch the screen with your body and turn on the auto cleaner etc. Very poorly manufactured, and every appliance in my kithchen is Samsung. Not impressed with this one at all
It is currently giving us a code and not working. We have cut off power to unit twice and it is ...
January 11, 2017
It is currently giving us a code and not working. We have cut off power to unit twice and it is still coming up with a code. Before that I would have recommended it but it is less than a month old and should not have quit working.
I really like the different options for burner size, easy to use stove and oven. Looks great in kitchen. Glass top needs to be cleaned and wiped dry or you have streaks and it looks dirty. Some markings are not able to be removed which makes the stove glass top look worn.
The only issues we had with this product had nothing to do with the product and were completely r...
April 25, 2017
Verified Purchase & Recommended Product
The only issues we had with this product had nothing to do with the product and were completely related to our house design! The fast boil and warming center are great features to have and it has adjustable feet to get it to the perfect height of your counter. We have only had the product for about a month but we are extremely satisfied so far! Another great product by Samsung.
The unit is designed to slide in next to a countertop without having an area on the back with controls. This makes it look more like an extended open area next to your countertop which is great for maximizing space. It is a well designed cooktop and oven. The glass cooktop looks really nice. The stainless looks modern. You can use it to blend into a kitchen with black or stainless appliances because the front looks black where the oven glass door is. It bakes bread really well because it cooks evenly due to the two convection fans. One of my favorite features is the convection auto conversion feature. You can program it to automatically adjust the cook temp to convert a recipe from regular to convection cooking. Another nice feature is that the beeper has a pleasant chime tone. You can clean it with self clean dry or steam clean. It has a thermostat adjustment feature that can be used if you want to adjust it up or down 35 degrees from the factory setting. There is a nice option to set favorite recipe settings for three settings that will work for convection bake (for a favorite cookie recipe) or convection roast (for roasting chicken or another favorite meat). The cooktop has a keep warm burner (low, med, or high) that will keep the food warm for 3 hours, after which it shuts off. There is a bread proof setting for baking bread. The oven lets you choose slow cook and even dehydrate for vegetables or fruit dehydrating. It also has a delay start feature. The broiler is inside the oven on the ceiling. The drawer below will hold flat pans. The front burners have settings for two different size pans so you can put a Dutch oven there or a saucepan. The user manual is very helpful; keep it handy till you have tried all of the features on the unit. This unit requires a 50 amp circuit breaker so check that first because you may need to upgrade the panel before installing the unit. It has a 1-year parts and labor warranty and a 1-year glass cooktop and radiant heater warranty. This convection oven makes cooking and baking fun!
Easy to Clean, Easy to Install, Easy to Use, High Quality, Looks Great, Lots of Features, Nice Design, Stylish, useful features for baking
Would love to say it's a great product but I can't. We purchased this oven as part of a Samsung p...
August 19, 2018
Would love to say it's a great product but I can't. We purchased this oven as part of a Samsung package for a kitchen remodel. It was fine for a few months but then the fan started running non-stop. We had 2 motherboard replacements that never fixed the problem. In between those repairs it started to turn the oven light on and off on it's own and sometimes beeps and resets the clock and timer function. They authorized 3rd repair but the service guy never returned our calls this time. Approximately 4 months ago the glass top cracked when my husband turned it on with a pan on it. Now we have an oven that turns the oven light on and off flips out and looses it clock function, fan runs nonstop and 2 functional burners!