Love this beauty. No complaints thus far. Burned the first two things I made in the Upper Cavity, but remembered all the reviews that said the same, so I removed the upper shelf and BINGO. Beautiful toast now. I love it each time I see it. I love it each time I boil water for coffee. It is true it displays every drop of water or spatter of grease. I keep the "end" of a roll of toilet paper nearby, wet it, and gently remove the marring spots. Smooth, easy, and actually fun. Use the Stainless spray for more diligent cleaning. The control panel has two timers which you can use for boiling eggs on top or cat naps in the next room (although your ears better be good - the beep is subtle, which I like). All in all, a beauty. I have not yet used the whole cavity or the center grill or set up the smart features. Love the blue lights. The slender drawer down below is a nice extra.