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Customer Images (11)
  • Seems nice but don't be misled: 1. The timer is just a timer, it won't actually turn anything off...
  • November 17, 2017
  • Verified Purchase & Recommended Product

Seems nice but don't be misled: 1. The timer is just a timer, it won't actually turn anything off. May as well use your watch. 2. The WiFi is completely useless, again you can't control the stove to turn it on/off or adjust. It just tells you if a burner is on...but you were just there turning it on or off so its useless. 3. This stove appears under "30 inch induction stove" on the Home Depot website, we didn't know it was just a regular electric until we turned it on the first time. Guess we'll keep the aluminum pans after all. On the positive side, it has 5 burners and it looks great. Fun to use with the capacitive touch controls. Easy to clean. If you just want electric, its a good choice.

Mike

7 out of 7 people found this helpful
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By: Mike
  • Scratches and Burns in easily
  • April 27, 2020

Had this for a month - already scratched and burnt spots. I had a Jenn-Air cooktop for 10 years with no spots - this cooktop is the worst.

UnhappySamsung

1 out of 1 people found this helpful
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By: UnhappySamsung
  • Great Cook top
  • January 31, 2017
  • Recommended Product

Met and exceeded all our expectations. Excellent product.

1 out of 1 people found this helpful
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  • Beautiful stove but literally my worst nightmare. The beauty...
  • December 10, 2019

Beautiful stove but literally my worst nightmare. The beauty lasts very little since it scratched easily. The stove seemed to be possessed. The temperature would change by itself. It would shut off. Don’t buy!

HomeDepotCustomer

1 out of 1 people found this helpful
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By: HomeDepotCustomer
  • Do not buy it. The hot surface indicator light twice went out and Samsung refused to fix it and ...
  • January 04, 2020

Do not buy it. The hot surface indicator light twice went out and Samsung refused to fix it and responded it is an electronic item which can stop working and you have to get it fixed at your own expense.

harriedcustomer

1 out of 1 people found this helpful
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By: harriedcustomer
  • Cook top scratches easily
  • June 27, 2017

Not happy with the Samsung range's glass cook top. We've had it for less than 1 month and there all already several scratches visable. The range we replaced was 15 years old and that glass cook top did not have one scratch. Very disappointed in the product.

texasteche

5 out of 8 people found this helpful
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By: texasteche
  • This product breaks 13 months after purchasing...Don't purchase. Samsung don't stand behind their...
  • March 19, 2018

This product breaks 13 months after purchasing...Don't purchase. Samsung don't stand behind their products, otherwise they would give you more than year warranty. Garbage. I thought Samsung was better, it's not. They should be ashamed of the trash product they are peddling.

KaremLore

3 out of 5 people found this helpful
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By: KaremLore
  • This cooktop quit working only 6 days after installation! It started blinking an error code off ...
  • May 03, 2017

This cooktop quit working only 6 days after installation! It started blinking an error code off and on ALL day and night (with the accompanying sound alert too.) NONE of the buttons work. Turning the power off and back on did nothing. I had to submit an online request for service from Samsung and they still have not responded. In addition, the only company in my area that does warranty work for them is horrible! I so wish I had bought a brand with better customer service!

  • DIY

Vivian

45 to 54, Female
3 out of 6 people found this helpful
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By: Vivian
  • Wrong video
  • May 02, 2019
  • Recommended Product

This product includes a video for the wrong product tha includes the “flex zone” cooktop. The model that ha flex is nz36k7880ug not this one

michael

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By: michael
  • Website identifies width (length?) as 36 and 30 inches.
  • May 19, 2020

What is the other horizontal (depth) dimensions and what is the depth of the product. The product looks good but there is not enough information to buy it since are kitchen has a pre-cut of 30 x 20 inches. Someone with a customer's eye needs to review the website to assure all the necessary information is provided.

Neeka

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By: Neeka