We went hands on and played with every fridge we could find. The LG is the main competition but it just didn't feel as solid as this fridge and we didn't like the interior drawer layout as much. Closing the LG showcase door it would repeatedly fail to latch until you push hard enough, whereas the Samsung has a nice solid click when it latches and doesn't require any additional pressue.
We also considered the 30cuft Samsung but after playing around with both concluded that this is the better fridge and the extra space wasn't that critical. You're also adding nearly 2 inches of depth for that space and ours already sticks out quite a bit. The main issues were that on the 30cuft the right hand shelf is three-fold and feels flimsy and didn't seem to sit properly when fully extended. The two-fold sliding shelf on this one has no such problems. It was also missing the rear metal panel which regardless of whether it does anything or not looks super cool.
Things we really like:
LED Lighting everywhere
Metal panels look super cool.
Makes cool noises when buttons are pressed.
Quiet. Not sure why some people seem to think this is loud, it's much quieter than our Kenmore Elite.
Crisper drawers have actual rollers and slide in and out effortlessly.
Filter in a place you don't have to hunt under the fridge for.
Positive closing action on doors.
Tall area under water dispenser.
Solid and well made.
Blue tinted trays and laser etched symbols is a nice touch.
Not so great:
Have to remove one shelf to create enough room for large bottles/jugs.
Water filter tricky to put in. Get it wrong and water will go everywhere.
Lighting under water dispenser looks plain (white) compared to everything else which is soft blue.
Control panel can't be permanently on, goes off after ten seconds.
Doesn't come with a water line hose.
Dividers in middle tray can't be locked in place.
Things we learnt:
If you stack metal trays on top they will rattle making you think your fridge is broken.
It comes with a water filter pre-installed (Samsung support told me it didn't, they were wrong).
To install the water filter just place the filter with the arrow horizontal and twist to lock (vertical) Don't push or water will leak everywhere. Watch the various videos on Youtube showing how to do this before attempting. You can do it with the water pressure on but it's easier with it off.
It comes with two small plastic C clips. I still have no idea what they are for.Possibly they are locking clips for the collets on the inline coupler for the water supply line (that connects the door to the supply).
The allen key they give you to secure the handles has a plastic cap over the other end so you don't scratch your nice stainless steel doors.
The front of the fridge is not magnetic. The sides are magnetic.
We did flush about two gallons of water through the filter and have had zero problems with leaks from the dispenser that others have mentioned. All in all very happy with this purchase.
Lots of Features, Easy to Use, Sturdy, Looks Great, Easy to Install, Stylish, Nice Design, Easy to Clean, High Quality
I bought this refrigerator because of their write-up on how much ice it can make. Unfortunately,...
April 03, 2018
I bought this refrigerator because of their write-up on how much ice it can make. Unfortunately, it didn't state how quickly the ice maker breaks. We've had this refrigerator for less than a year and within 7 months, the ice maker started producing less ice. By 9 months, the ice maker was leaking water and the ice cubes were slush. In reading other reviews on this model and others by Samsung, most of their refrigerators (in-door ice) have issues with the ice makers. Do not count on Samsung's website to assist in finding information. It is the most abysmal website I've ever had the misfortune the have to use.
Great refrigerator. Always impressed with Samsung products. Always Korean, (The good side) produc...
June 27, 2017
Great refrigerator. Always impressed with Samsung products. Always Korean, (The good side) products are top quality. Can't ever go wrong with Korean made products. MY ONLY PROBLEM is the Water and Ice maker. Takes along time for the ice to come out and to fill the glass. Crushed Ice Mode is even worse. It spits out more ice on the floor than in your glass. The water Mode shoots water out like a fire hose, splashing your stainless finish with water which makes for continuous clean up. Over all, I love the middle drawer refrigerator and the French doors. Plus the secondary door opener for quick access to the simple things.
Initially the top doors did not close properly (left door would stay open). Tech came out and adjusted it but he then notices the top drawer on the freezer was not rolling properly so he adjusted that. I then had to have a tech come out for the freezer drawer again and he could not figure why it rolled so poorly. he ordered me a new drawer. It took one more service call find out the wrong freezer drawer had/was being installed. That problem fixed, I did not have the heart to mention that the ice dispenser is misaligned so ice shoots off to one side. I will say the frige is pretty to look at though.
This Frig takes a little getting use too. The factory settings, 0 freezer and 37 in the Frig work...
November 10, 2016
Verified Purchase & Recommended Product
This Frig takes a little getting use too. The factory settings, 0 freezer and 37 in the Frig work great. We use the middle drawer for drinks
and meats. Had this Frig for 3 weeks now. There is one thing you need to know is the door in the door needs to be pushed tight every time you close it, for a couple of weeks, it seems to make the gasket seal better, so if you notice condensation than you know why, everything else works
to perfection. Oh, an the ice maker, no problems yet.......Hope this will be our last Frig, I'm 63 and wanted the grand children to get the drinks from the middle drawer and it works... This is only my 5th Frig.by the way
We have had this fridge for close to 4 months now. The best part of this fridge is the drawer in ...
December 08, 2017
We have had this fridge for close to 4 months now. The best part of this fridge is the drawer in the middle. Super handy for drinks and one of the main reasons we bought it.
The one thing you cannot test in the store but is an every day vital use is the ice maker. This ice maker is horrible and loud. I mean when the house is quiet, this fridge makes it feel like there's someone breaking into the house. Also the ice maker is stupid slow. To the point where my husband and I just stare at each other in disbelief.
If we didn't have such problem with delivery on this we would consider selling it and finding a better model.
We have food lasting a lot longer than our last fridge. Love the exact control over temp for the...
September 07, 2017
Verified Purchase & Recommended Product
We have food lasting a lot longer than our last fridge. Love the exact control over temp for the unit and the separate drawers. Really love the door in a door. No need to open the whole fridge and lose all that cold for a glass of milk or a couple of eggs. Same for the middle drawer, load it with snacks and the kids will find em quick instead of standing there looking around a whole fridge.
If everything is fixed, I will update my review but here is a brief synopsis of the issues : New ...
October 29, 2016
If everything is fixed, I will update my review but here is a brief synopsis of the issues : New refrigerator was delivered yesterday. It's not even 24 hours old and I have to have service on it already. 1. Showcase door doesn't work properly. There is a button on the handle that is sticking so it only opens the showcase and not the whole door. 2. Lights not working inside. 3. The water/ice maker dispenser is not working. Yes, the water is on. It is a nice refrigerator but jeez, I really got a lemon! Called Samsung and they are taking care of the problems but I have yet to hear when that will be. I am being compensated $100 but if stuff keeps happening, I don't want it.
During a recent power outage, we lost our 7 year old fridge from frequent power surges. We owned ...
January 13, 2018
During a recent power outage, we lost our 7 year old fridge from frequent power surges. We owned a high end LG model. There were a few things we knew we didn't want in our next fridge but also price was a consideration. We bought this Samsung fridge just before Thanksgiving during a fantastic sale and actually paid less for this than we did our LG 7 years ago. I love the LED lighting, the stainless drawer, the abundance of ice it makes, and overall the well thought out function of this appliance. There's one area on the left side door that is basically useless for anything more than a lemon but overall, this is the best fridge I've ever owned. We bought the black stainless and it's so easy to keep clean. We also bought a washer by Samsung at the same time and I will be giving it high marks as well. I'm very pleased with my purchase.
Do not get the fridge with the water in the door. The icemaker constantly freezes up. Every oth...
November 13, 2018
Do not get the fridge with the water in the door. The icemaker constantly freezes up. Every other day you can't get ice out of it. The water drips after using the door. We contacted Samsung as this is obviously a design flaw, and nothing offered to help. For a $2,000 fridge I am very disappointed.