No Results Found

Refine by Rating

  • Could not take the doors off the refrigerator to get...
  • September 27, 2018

Could not take the doors off the refrigerator to get in the kitchen. Samsung said not to take the doors off.

HomeDepotCustomer

2 out of 2 people found this helpful
more details...
By: HomeDepotCustomer
  • For the price $699 is an excellent deal for 21 cu. ft. refrigerator. Looks great. It's quiet and...
  • December 08, 2017
  • Verified Purchase & Recommended Product

For the price $699 is an excellent deal for 21 cu. ft. refrigerator. Looks great. It's quiet and the ice maker performs well. The deliver people were great. Very efficient and very pleasant. They were right on time, took away the old fridge and installed the new one all in less than 30 minutes i would recommend this product.

Video & Photo

  • DIY

Handy

2 out of 2 people found this helpful
more details...
By: Handy
  • The refrigerator is slim and attractive. I would appreciate more operating instructions, such as...
  • August 01, 2018
  • Verified Purchase & Recommended Product

The refrigerator is slim and attractive. I would appreciate more operating instructions, such as a print booklet. It just makes ice like crazy, and I can't get it turned off ! I had a copper water line in place from the previous refrigerator, and did not know a plastic line is now required. The delivery men would not install the icemaker until I hired a plumber to redo the line. That service cost more than the refrig. itself. I have had the unit in place for about two weeks, and it operates just fine. I would not have ordered the icemaker model if I had known about the plastic line.

Bella

2 out of 2 people found this helpful
more details...
By: Bella
  • Good Refrigerator Bad Samsung Service
  • January 24, 2018
  • Recommended Product

I had a hard time deciding on refrigerators. They all had mixed reviews. I decided on this one. My boyfriend and I received it on the 13th. We checked it inside and out before they brought it in and after it way in the house. We didn't want our old one taken away because we were going to donate it. My boyfriend put it in carefully. We do not have the icemaker hooked up and it is not on. It sounded fine then a couple of days later it made a loud vibrating noise. I called the Samsung number on 1/22/18. The woman I talked to was very nice and helpful. She said that she would send it to the Service Agent and they would call me in 24 to 48 hours. I got the number for the Service Agent just in case. Well it is now 1/24/18 and no one called. I called the Service phone number and talked to Sam. He said that he needed a service number. I told him that they did not give me one. I asked if he could look it up by name or phone number he said no he couldn't help me unless I had a service number. I called the Samsung number back. They had that I called before. He asked if it was the ice maker. I said no it's not turned on. Did you check it when you got it. I said yes outside the house and in. Did you check it when they put it in. I told him that we didn't want the old one taken away and my boyfriend did it. He said that they couldn't help me. An authorized person didn't put it in. I would have to call Home Depot. That would be just plugging it in! We didn't hook up the ice maker! I read about the other stories. I will have to see what happens next.It is a shame the Samsung appliances aren't bad. It's the customer service.

J4216

2 out of 2 people found this helpful
more details...
By: J4216
  • Not well designed
  • July 18, 2019

I bought this refrigerator because it had a good rating in Consumer Reports. It does satisfy the criteria they used, but there are some problems I wish I had foreseen. For example, space utilization is just not well thought out. The only place for large bottles like gallon milk jugs is in the door. The Slide-and-Reach pantry shelf takes up valuable space, and for what? The two crisper drawers don’t slide out enough to be able to get larger items in and out easily. The other shelves aren’t adjustable vertically, though they can be removed entirely. The lights are in the front of the refrigerator, making areas in the back hard to see. My other complaints are with the Home Depot contractors who delivered the refrigerator: they didn’t remove all the tape and little sponge thingies that protect the shelves in shipping. They didn’t adjust the level of the refrigerator so the door closes automatically.

Thawed

2 out of 2 people found this helpful
more details...
By: Thawed
  • Great Fridge. Plenty of space in main fridge and freezer....
  • September 25, 2018

Great Fridge. Plenty of space in main fridge and freezer. Wonderful service by Home Depot in terms of delivery and set up. Took away old fridge

Eva

2 out of 2 people found this helpful
more details...
By: Eva
  • The refrigerator works great and looks nice. Very quiet running, can barely hear the compressor ...
  • December 11, 2017
  • Verified Purchase & Recommended Product

The refrigerator works great and looks nice. Very quiet running, can barely hear the compressor and fan. Nice feature, having the wide deli drawer.

Video & Photo

d2p2

2 out of 2 people found this helpful
more details...
By: d2p2
  • The only drawback is the limited shelf arrangement to hold...
  • September 24, 2018

The only drawback is the limited shelf arrangement to hold a gallon of milk. I don’t like the idea of putting a gallon size anything in the door.

Kim

2 out of 2 people found this helpful
more details...
By: Kim
  • A good refrigerator for an older kitchen. The ice maker is a bit smaller than I wanted, but there...
  • December 05, 2018
  • Verified Purchase & Recommended Product

A good refrigerator for an older kitchen. The ice maker is a bit smaller than I wanted, but there is a lot of space in the freezer. The shelves in the refrigerator section seem to be spaced in a manner that I am not used to, or maybe it's just the size of the items we purchase routinely. It will take some getting used to after having the last refrigerator for 33 years. Setup was easy, adjustment for temp took a few days, but overall, I like it! The delivery crew was very good and pleasant. They even removed the old refrigerator to the garage for us.

dsrabbit

1 out of 1 people found this helpful
more details...
By: dsrabbit
  • Great fridge. However when we tried to reverse the doors we noticed that one of the feet on the f...
  • July 03, 2019
  • Verified Purchase & Recommended Product

Great fridge. However when we tried to reverse the doors we noticed that one of the feet on the front is not drilled out correctly. Door reattached fine on the opposite side but the hole for footer to balance it out where the door used to be was not threaded so it would not work (we are pretty handy but can't drill threaded holes into metal). We have a piece of wood under it now to balance our new fridge which is a little ugly but fridge works great. If you don't have to reverse the doors I highly recommend it.

Video & Photo

Redsprk4

1 out of 1 people found this helpful
more details...
By: Redsprk4