I ordered three cabinets and all three were damaged beyond repair. Two of the cabinets were one color and the third cabinet was a different color. Not happy with the whole purchase.
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Response from Edsal Customer ServiceMar 18, 2024
I am sorry to hear that you had a poor experience. We would like to help. Please contact us at customerservice@edsal.com or 773-475-3131 Mon – Fri 8 AM to 5 PM CST. Thank you Edsal Customer Service.
Verified Purchase
Feb 22, 2024
The product is of an acceptable quality, but the doors (hinges) are of what I consider to be a poor design. There is not a means to allow adjustment to make them fit square in the cabinet frame.
The price vs quality of the product is high.
Thus is the first time I have purchased this brand. I have purchased other metal cabinets from Home Depot and was always very satisfied with the quality/price.
Bm
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Response from Edsal Customer ServiceFeb 26, 2024
Bob, I am sorry to hear that you had a poor experience. We would like to help. Please contact us at customerservice@edsal.com or 773-475-3131 Mon – Fri 8 AM to 5 PM CST. Thank you Edsal Customer Service.
Verified Purchase
Jun 9, 2023
Reasonably Happy with Purchase
I opted for these fully assembled cabinets instead of the box store options as it seems to be a bit thicker gauge than what was offered in the store. I am overall happy as they will look good in the garage. After reading the negative reviews and expecting less, I received cabinets that were undamaged and fits in the garage well. The spot welds could be closer together and I would have liked it to be a bit more "engineered" but it is as advertised and I am reasonably happy.
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Response from Edsal Customer ServiceJun 9, 2023
Thank you for the great review.
Recommended
Dec 15, 2022
Very happy with this purchase
I almost didn't buy this from so many negative reviews! As you see in the photo it arrived very well packed and no damage to it at all. There was nothing to do to it except install the shelves. Its in my mudroom where I needed a cabinet with doors and shelves. Very happy with this purchase.
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Recommended
Oct 24, 2021
Sandusky cabinet
I use this for storage of things too big for my cabinets and for organizing tupperware
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Verified Purchase
Recommended
Sep 16, 2021
Poorly finished, paint very thin.
The cabinet seems sturdy however, the paint is very thin to the point that it is transparent in places. Somewhat disappointing considering the price. The photo I've submitted with this review shows the thin paint around the bottom of the doors.
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Feb 11, 2021
Poor design of shelf supports
The shelves on this cabinet do not rest completely on the metal brackets provided. The shelves keep falling. Overall I am dissapointed because the shelves are not supported and slip off the metal bracket causing all items to fall.
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7 found this review helpful
Aug 4, 2020
It is an excellent product to store things. We are using it in our basement for our games.
It is an excellent product to store things. We are using it in our basement for our games.
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Verified Purchase
Recommended
1 found this review helpful
Apr 30, 2020
Fits the area nicely. Holds everything I intended to store.
Fits the area nicely. Holds everything I intended to store.
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Verified Purchase
Recommended
Mar 10, 2020
Cabinet came fully assembled (except shelves). Product box will just fit in an 8 foot truck bed ...
Cabinet came fully assembled (except shelves). Product box will just fit in an 8 foot truck bed for transport. Door with lock is crooked and doesn't hang straight but it closes and locks (see photos). This doesn't appear to be a shipping problem since the box was fully intact without external damage. Shelves have full flexibility of vertical positions however shelf clips only work to hold shelves up not support them from on top as directions show. Directions very limited. Enough shelves for cabinet. Solid cabinet. Was able to populate with 18" long bins but not 23" long bins (see photo). Wish it had been available in a darker brown color.
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Verified Purchase
Recommended
1 found this review helpful
Aug 14, 2018
Waited 6 weeks for this cabinet to arrive. When it was delivered the box was undamaged, however ...
Waited 6 weeks for this cabinet to arrive. When it was delivered the box was undamaged, however the doors looked like someone had used a ball peen hammer on them (see photo). HD offered to send a discounted replacement, but I wouldn't risk waiting another 6 weeks for a potentially damaged replacement.
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Verified Purchase
12 found this review helpful
Apr 3, 2024
Cabinets were wrapped very well for protection. Just slide in and use. Love the quality and the size. Perfect fit for my garage.
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Response from Edsal Customer ServiceApr 4, 2024
Thank you for the outstanding 5-star review and feedback.
Verified Purchase
Apr 3, 2024
Perfect size for my needs. Well constructed and assembled prior to delivery. The only issue I have is that the product was a replacement for a damaged cabinet and when unpacked I found this item was also damaged. Appears to have been hit by forklift forks.
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Response from Edsal Customer ServiceApr 5, 2024
George, thanks for the marvelous feedback and 5-star rating.
Verified Purchase
Mar 6, 2024
We have had them delivered twice and both times they were damaged !!
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Response from Edsal Customer ServiceMar 7, 2024
I am sorry to hear that you had a poor experience. We would like to help. Please contact us at customerservice@edsal.com or 773-475-3131 Mon – Fri 8 AM to 5 PM CST. Thank you Edsal Customer Service.
Verified Purchase
Mar 6, 2024
Unit exactly as described and came fully assembled.
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Response from Edsal Customer ServiceMar 7, 2024
Dennis, glad to hear that you are happy with your purchase. Thank you for the 5-star rating.
Verified Purchase
Feb 7, 2024
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Verified Purchase
Jan 3, 2024
Simple set up and great home delivery. 5 shelves make it so useful
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Response from Edsal Customer ServiceJan 5, 2024
Sharon, thank you for the great testimonial and 5-star review.
Verified Purchase
Dec 3, 2023
Damaged Item and Not Heavy Duty
This review only allows 500 characters. Ridiculous, this is because you'll get too many negative details.
DO NOT BUY! Specs are incorrect. Could be a knockoff with a Sandusky label.
3 hinges - no only 2
Raised bottom - NO
Heavy gauged steel - NO, big door dent and several small dents.
No Sandusky label just a sticker on the back with an incorrect SKU.
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Response from Edsal Customer ServiceDec 5, 2023
MarkG, I am sorry to hear that you had a poor experience. We would like to help. Please contact us at customerservice@edsal.com or 773-475-3131 Mon – Fri 8 AM to 5 PM CST. Thank you Edsal Customer Service.
Nov 29, 2023
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Verified Purchase
Nov 29, 2023
not a bad product but definitely dot worth the price!!! would not recommend simply because of Price!!!
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Response from Edsal Customer ServiceNov 30, 2023
Rob, I am sorry to hear that you had a poor experience. We would like to help. Please contact us at customerservice@edsal.com or 773-475-3131 Mon – Fri 8 AM to 5 PM CST. Thank you Edsal Customer Service.
Verified Purchase
Nov 8, 2023
I received my cabinet in very bad condition! I had no choice but to keep it because I had been waiting for it for too long! If you want to know more, I have the photos.I'm really disappointed to have paid that price and to have received a cabinet that was almost destroyed.
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Response from Edsal Customer ServiceNov 13, 2023
Nadia, I am sorry to hear that you had a poor experience. We would like to help. Please contact us at customerservice@edsal.com or 773-475-3131 Mon – Fri 8 AM to 5 PM CST. Thank you Edsal Customer Service.
Verified Purchase
1 found this review helpful
Nov 2, 2023
High quaulity
I've purchase other cabinets but this cabinet is built and shipped with attention to detail. The shelves have a square piece of felt pad at each corner of each shelf corner. When the shelf is installed there is no movement or rattle and fits snug. The shipping & Packing was top notch, which protects the cabinet. Very nice. 5 shelves are shipped with the cabinet and I didn't have room for all of them. I would purchase again.
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Response from Edsal Customer ServiceNov 3, 2023
whd7, thank you so much for the wonderful words and the 5-star review.
Recommended
Oct 18, 2023
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Verified Purchase
Sep 29, 2023
At first the special delivery company delivered to the local Home Depot instead of to my house. After a lot of confusion, eventually the local store delivered it and unpacked it. Yesterday I finally was able to hire someone to set it up. Parts of the interior are not painted and there were no keys to the lock. Now I have to work to get keys from customer service. I don't see how Home Depot can be trusted with larger orders that require delivery to the home. Again I see no reason to do new flooring or a kitchen using Home Depot, when they can't successfully get a large storage cabinet to a customer.
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Response from Edsal Customer ServiceOct 2, 2023
Angela, I am sorry to hear that you had a poor experience. We would like to help. If you need a key or any other assistance, please contact us at customerservice@edsal.com or 773-475-3131 Mon – Fri 8 AM to 5 PM CST. Thank you Edsal Customer Service.
Verified Purchase
Sep 14, 2023
They are just what we needed and wanted. The shelves are easy to adjust; the dove grey color is just right, and they were delivered a couple of weeks sooner than expected. One of the locking mechanisms was a little lose, but it was an easy fix, so overall our experience ordering on-line was than expected. Thanks!
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Response from Edsal Customer ServiceSep 14, 2023
Diana, great to hear that this was just what you needed. Thank you for the great review.
Verified Purchase
Aug 30, 2023
It serves my purpose. Right hand needs to closed at the bottom and the top.
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Response from Edsal Customer ServiceAug 30, 2023
Thank you for the rating and review.
Verified Purchase
Aug 24, 2023
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Verified Purchase
Aug 9, 2023
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Verified Purchase
Jul 19, 2023
The cabinet is good, but a bit more “flimsy” than I thought it would be.
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Response from Edsal Customer ServiceJul 20, 2023
CJ, thank you for the feedback and review. If you have any other questions, please contact us at 773-475-3131 Mon - Fri 8AM -5PM. Thank you.
Verified Purchase
May 17, 2023
I am very happy with my purchase! They came built...
I am very happy with my purchase! They came built and in great condition.