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Customer Images (13)
  • Very Good lock +Homekit
  • November 25, 2015
  • Recommended Product

This lock is a quality lock that works well with Apple HomeKit. It took me about an hour to install and I did not need to drill new holes on my door. I was replacing an existing Kwikset deadbolt and the new Scalage went in fine and matched the finished on the remaining kwikset handles for the latch. It is important to read/view all the instructions prior to installing. There are items (such as NOT turning the deadbolt prior to setup) that must be followed. This lock works great and we are pleased with it. In my opinion there are two drawbacks. 1. No where in the instructions does it tell you how to add more than one iOS device to the lock. Obviously most homes have multiple iOS devices that will need access. This information is available through apple but is hard to find by google-ing. (look under adding iOS devices to homekit) 2. THIS IS THE BIG ONE. Once you add another iOS device it has full control of the lock (ie. adding, deleting users) AND can see all access codes and issue additional access codes for the lock. This is a MAJOR security issue! You should be able to invite other household members iOS devices but only let them have access and not control or viewing privileges of other users of the lock.

Pros Durable, Sturdy, Easy to Install, Stylish, Nice Design
  • DIY

FarNorth

Meridian, ID
45 to 54, Male
33 out of 33 people found this helpful
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By: FarNorth
  • Excellent product with enourmous benefits
  • June 07, 2016
  • Verified Purchase & Recommended Product

Let me preface this with the understanding that this product is expensive, and requires an apple tv (other models can use the wink hub etc.) to be able to take full advantage of the benefits. However, now having it for a few months I can say it's worth the money. reason #1. The abiltiy to check the door and lock it away from home using your iphone. It's great to be able to walk the dogs without having to worry about bringing keys with you. As a northerner living in the hot humid south, you won't catch me walking 2 miles in anything but gym clothes that doens't have alot of pockets. Between 2 dogs, their garmin XC collars, the remote, bags, treats, cell phone. My hands are full when I walk out the door. This lets me use siri to make sure the door is locked, and unlocked as I approach home. Reason #2. I have been a fan of keypad locks since 2005 when I had roommates, where you could give them their own codes without having to worry about them copying keys. This allows a friend, neighbor, or anyone else to have reasonable access to your home, with the ability to take it away without having to ask for a key back. Reason #2.5 The reason why this outperforms standard key pads, is that you can limit the hours in which certain codes have access! This is GREAT for contractors. I can let a painter have access to my house for painting on monday, but there is no reason for him to show up 2 am later that week! Reason #3 (still related to number 2) You can see who'se code was used! Even if you didn't set times a code was available, and someone who wasn't supposed to be there entered, you can see who did it. This is HUGE. The lock keeps a log of how it was locked, such as thumb turn, or if it was a code, whos code was used. Contractor trying to charge you for 10 hours of work? Check to make sure he didn't show up 3 hours late and left 2 hours early. Reason #4. People worry about "hackers"... If someone wants to get in your house, there are easier ways. The best thing about this lock is a built in alarm that goes off if an incorrect code is used, or someone tries to force open the door. Another A+ feature I didn't think about when buying this. Reason #5 Battery powered so the install was as easy as a normal deadbolt, and I also re-keyed it my self to match other existing locks. The batteries last a long time (still at %100 told via iphone app) This is another huge feature. no worries about knowing the battery life! TL:DR version! - A iphone capable tamper proof lock that you can give individual codes that have limited access windows, with the abiltiy to see history! I will be buying another!

Pros Nice Design, Durable, Easy to Install, Good Size & Weight, Sturdy, Stylish Cons price

Tyler

Nashville, TN
25 to 34, Male
11 out of 11 people found this helpful
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By: Tyler
  • We just installed it on our door and so far we love it. We really like the fact that we can give ...
  • June 05, 2018
  • Verified Purchase & Recommended Product

We just installed it on our door and so far we love it. We really like the fact that we can give some codes access on certain days and times and others have access all the time. Also we really like that you can set the lock to automatically lock the door 30 seconds or a minute after it has been opened. So no more 'I think I forgot to lock the door' issues. So far it's very convenient and we are loving it. Only time will tell if it is glitchy, but we have had no issues so far-fingers crossed! We bought the lock as a bundle with the front door handleset and everything is of great quality. Also it was pretty easy to install. We don't have the wifi adapter so we don't have the ability to lock/unlock when we are away (or out of Bluetooth range). We may decide to add that later down the road, but not sure if we will need it.

Video & Photo

Ashly

7 out of 7 people found this helpful
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By: Ashly
  • The unit eats batteries...
  • November 22, 2017

The unit eats batteries

HomeDepotCustomer

6 out of 6 people found this helpful
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By: HomeDepotCustomer
  • The WiFi adapter is not available in stores. The functionality...
  • September 04, 2018

The WiFi adapter is not available in stores. The functionality is very limited without it.

HomeDepotCustomer

6 out of 6 people found this helpful
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By: HomeDepotCustomer
  • It is very nice looking and matched the door handle nicely. The only problem I have had with it ...
  • March 28, 2017
  • Verified Purchase & Recommended Product

It is very nice looking and matched the door handle nicely. The only problem I have had with it is the batteries only lasted about one month. I just changed the batteries and will have to see how long they last this time.

Video & Photo

Duck

6 out of 6 people found this helpful
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By: Duck
  • Schlage has released an unreliable product which they are not willing to support. I understand t...
  • January 11, 2019

Schlage has released an unreliable product which they are not willing to support. I understand that when software is involved, things can sometimes go wrong. But if the customer is never able to reach customer support to get help or file a warranty claim, that is inexcusable! My lock is completely disable right now, and I am unable to get a response from Schlage customer support. It's been several days since the initial request, and I have still not heard back. I purchased this smart lock in March of 2018. In the beginning it was just fine. But at some point there was an update that made it incompatible with Apple HomeKit. And the integration with Apple HomeKit was the primary motivation for buying this thing in the first place. If you look at other reviews online (Apple's site in particular), you will see a ton of 1-start reviews to this effect. Just recently, the batteries wore out. In the process of trying to replace the batteries, I discovered that the thin plastic case that holds that batteries had come apart (while inside the lock before I even touched it). Now the lock is completely useless because it needs batter power, and the unit will no longer hold the batteries. Providing customer support, at least enough resources to at least answer the phone or respond to emails in a timely manor is a very standard and very solvable problem. Management at Schlage is clearly failing here. They either a) don't care about their customers or b) don't know how to manage. Either way, it's unacceptable!

derek

5 out of 5 people found this helpful
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By: derek
  • Fantastic product
  • May 06, 2016
  • Recommended Product

Easy to install, set up. Download the app and you can open or lock doors from anywhere. You can set up different users with their own passcodes. Plus it's fun to ask Seri to unlock the front door.

Mstebby

4 out of 4 people found this helpful
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By: Mstebby
  • Just installed over a week ago and it’s Gorgeous, exactly what I wanted! It’s Easy to install and...
  • August 28, 2018
  • Verified Purchase & Recommended Product

Just installed over a week ago and it’s Gorgeous, exactly what I wanted! It’s Easy to install and set up your password on the app. The only thing that was time consuming is making the lock holes bigger, but other than that very simple. I think my husband secretly likes it more than I do. The convenience of not using your key is what I love the most. I would definitely recommend this product and wait til it goes on sale to buy it!

Video & Photo

Kay

3 out of 3 people found this helpful
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By: Kay
  • This lock is amazing! You can unlock by entering a code on the keypad or use the schlage smart se...
  • September 04, 2018
  • Verified Purchase & Recommended Product

This lock is amazing! You can unlock by entering a code on the keypad or use the schlage smart sense app to unlock from anywhere. What a great addition to our smart home!

Video & Photo

Woody

3 out of 3 people found this helpful
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By: Woody