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Customer Reviews for Schlage Camelot Aged Bronze Connect Z-Wave Plus Smart Wifi Deadbolt Door Lock and Accent handle Handleset with Camelot Trim

Internet #313305727

Model #BE469ZPVCAM716FE285GCAM716ACCCAM

  • Smart Home hub required
  • Works with Amazon Alexa, Nexia, Samsung SmartThings, Wink, & more
  • Built-in alarm provides added security to your home

Customer Reviews

  • 4
    out of 136 reviews
  • 52% recommend this product
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Showing 1-30 of 136 reviews
This is a very high quality product. I would...
This is a very high quality product. I would definitely recommend it.
by
    Schlage
    pretty easy install and fairly good instructions
    by
    • Verified Purchase
    • Recommended
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
      by
        Batteries die within days
        After changing out the 4 AA batteries multiple times we've decided to stop using it. I dont recommend this door lock.
        by
        Response from Schlage Customer CareOct 14, 2021
        Hello, we're sorry to hear you're unsatisfied with the BE469. Please contact us at consumerschlage@allegion.com or 888-805-9837 so we may assist you. Allegion_Schlage
          1 found this review helpful
          More than disappointed.
          I would have really loved this smart lock if I knew that I need a smart hub compatible with z wave in order to use this lock to use this lock as a smart lock. Schlages hub only works with the Sense and I have the Connect. I cannot find a hub to work with my lock. I bought this lock when the outside of my house was being remodel so I would have it when the door was installed. Do to delays in receiving the materials the window to return it has passed. I have a smart lock that is useless. I am more than disappointed in this purchase.
          by
          Response from Schlage Customer CareOct 11, 2021
          Hello, we're sorry to hear you're unsatisfied with the BE469. Please contact us at consumerschlage@allegion.com or 888-805-9837 so we may assist you. Allegion_Schlage
          • Verified Purchase
          just got it : Batteries are bad
          I received 2 days ago. The general contractor is installing for me. The first thing he found was the batteries are all bad. I could only review when every is installed and observed after one year. After that, I will give a fair review
          by
          Response from Schlage Customer CareSep 30, 2021
          Hello, we're sorry to hear you're unsatisfied with the BE469. Please contact us at consumerschlage@allegion.com or 888-805-9837 so we may assist you. Allegion_Schlage
            1 found this review helpful
            Easy change out and looks great. Works as claimed and...
            Easy change out and looks great. Works as claimed and glad I got the key pad.
            by
              I returned it don’t have Z wave wound up getting...
              I returned it don’t have Z wave wound up getting a different model that I could use on my Internet Wi-Fi
              by
              Response from Schlage Customer CareSep 23, 2021
              Hello, we're sorry to hear you're unsatisfied with the BE469. Please contact us at consumerschlage@allegion.com or 888-805-9837 so we may assist you. Allegion_Schlage
                junk
                Brand new out of the box and its broke . Wont turn lock had professional installet mess with it for two hours . Going back .
                by
                Response from Schlage Customer CareSep 23, 2021
                Hello, we're sorry to hear you're unsatisfied with the BE469. Please contact us at consumerschlage@allegion.com or 888-805-9837 so we may assist you. Allegion_Schlage
                  • Recommended
                  Great lock
                  Love it just what i was looking for
                  by
                  • Verified Purchase
                  • Recommended
                  by
                    Need a hub which cost more money
                    You need a hub to use with app or google. This cost additinal money.
                    by
                    Response from Schlage Customer CareAug 30, 2021
                    Hello, we're sorry to hear you're unsatisfied with the BE469. Please contact us at consumerschlage@allegion.com or 888-805-9837 so we may assist you. Allegion_Schlage
                      • Recommended
                      1 found this review helpful
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
                      by
                        by
                          Easy for kids. Great buy! Easy to install....
                          Easy for kids. Great buy! Easy to install.
                          by
                            by
                              Needs quality control
                              This review comes two years having had this. The lock works great. The batteries do not need to be changed often, I think I've changed them once. I have never had a glitch, it locks and unlocks with a code every single use. I have 4 kids and we are in and out constantly all day long. The issue I have, is that the exterior finish has rubbed off. I mean half of this unit is for outdoor use, it should stand up to the elements a little better than two years. I wouldn't exactly call this an inexpensive product. I know that a good lock costs a lot more than this particular one, however I think for the price it should have held up longer than two years.
                              by
                              Response from Schlage Customer CareSep 9, 2021
                              Hello, we're sorry to hear you're unsatisfied with the BE469. Please contact us at consumerschlage@allegion.com or 888-805-9837 so we may assist you. Allegion_Schlage
                                3 found this review helpful
                                by
                                  by
                                    Rating provided by a verified purchaser...
                                    Rating provided by a verified purchaser
                                    by
                                    • Verified Purchase
                                    Not a good purchase. I have bought hundreds of these...
                                    Not a good purchase. I have bought hundreds of these in the past. This particular one was especially bad...obviously made in China and/or no quality control. Internal parts are loose, interior knob wont stay on...doubt it will last a year.
                                    by
                                    Response from Schlage Customer CareAug 3, 2021
                                    Hello, we're sorry to hear you're unsatisfied with the BE469. Please contact us at consumerschlage@allegion.com or 888-805-9837 so we may assist you. Allegion_Schlage
                                    • Verified Purchase
                                    Rating provided by a verified purchaser...
                                    Rating provided by a verified purchaser
                                    by
                                    • Verified Purchase
                                    1 found this review helpful
                                    Rating provided by a verified purchaser...
                                    Rating provided by a verified purchaser
                                    by
                                    • Verified Purchase
                                    Rating provided by a verified purchaser...
                                    Rating provided by a verified purchaser
                                    by
                                    • Verified Purchase
                                    Quality Product! Easy to install and works GREAT! I would...
                                    Quality Product! Easy to install and works GREAT! I would highly recommend this product.
                                    by
                                    • Verified Purchase
                                    Rating provided by a verified purchaser...
                                    Rating provided by a verified purchaser
                                    by
                                    • Verified Purchase
                                    Rating provided by a verified purchaser...
                                    Rating provided by a verified purchaser
                                    by
                                    • Verified Purchase
                                    This is an excellent product which works very well. ...
                                    This is an excellent product which works very well. With the keypad lock/unlock, you do not have to worry about your keys.
                                    by
                                    • Verified Purchase
                                    Love it easy install...
                                    Love it easy install
                                    by
                                    • Verified Purchase
                                    Showing 1-30 of 136 reviews

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