Customer Reviews for Schlage Century Satin Chrome Connect Smart Lock

Internet #308495890

Model #BE468 CEN 626

  • Smart Home hub required
  • Works with Amazon Alexa, Nexia, Samsung SmartThings, Wink, & more
  • Stores up to 30 unique access codes to share with friends/family

Customer Reviews

  • 41 Customer Reviews
  • 4.5 out of 5 stars overall
89% of customers recommended.
Overall Ratings
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Replaced an older version of this lock. White key illumination...
Replaced an older version of this lock. White key illumination is easier to read than the blue keys of the older version. We were able to pair it with the Samsung hub in seconds.
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I had the lock installed by a professional locksmith but...
I had the lock installed by a professional locksmith but it has worked like a top. I am very satisfied with this product.
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This is our second one. Works with Alexa and our...
This is our second one. Works with Alexa and our phones so we don’t have to run downstairs to see if the door is locked.
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So far so good. Easy install. I've installed three on...
So far so good. Easy install. I've installed three on our new home and they're great so far. I'm reserving the potential Excellent rating until I see how they last over time but no complaints so far.
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For a "smart lock" this is a very poorly designed...
For a "smart lock" this is a very poorly designed product. It does not work with their own app Schlage Home which was mind boggling to me. With a smart home hub the only feature that seem to work is lock/unlock. Programming additional codes or removing them does not work except from the keypad.
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Response from Schlage Customer CareMay 23, 2019
Hello, we're sorry to hear you are unsatisfied with the BE468. The Schlage Home app is only for the Schlage Sense and Schlage Encode locks. The BE468 is a Z-Wave lock, meaning it must be paired with a third-party Z-Wave system. Most Z-Wave systems allow the user to remotely program the lock as well as providing locking/unlocking features. Please refer to the Z-Wave hub's manufacturers regarding any questions you may have about your current Z-Wave system. Please contact us at ConsumerSchlage@allegion.com or 888-805-9837 so we can assist you as well. Allegion_Schlage
5 Star Review
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