For a "smart lock" this is a very poorly designed...
May 21, 2019
For a "smart lock" this is a very poorly designed product. It does not work with their own app Schlage Home which was mind boggling to me. With a smart home hub the only feature that seem to work is lock/unlock. Programming additional codes or removing them does not work except from the keypad.
Was this helpful?
Response from Schlage Customer CareMay 23, 2019
Hello, we're sorry to hear you are unsatisfied with the BE468. The Schlage Home app is only for the Schlage Sense and Schlage Encode locks. The BE468 is a Z-Wave lock, meaning it must be paired with a third-party Z-Wave system. Most Z-Wave systems allow the user to remotely program the lock as well as providing locking/unlocking features. Please refer to the Z-Wave hub's manufacturers regarding any questions you may have about your current Z-Wave system. Please contact us at ConsumerSchlage@allegion.com or 888-805-9837 so we can assist you as well.