Customer Reviews for Scotchgard 16.5 oz. Fabric and Carpet Cleaner
- Powerful cleaning action penetrates oil, dirt, mud and more
- Helps block future stains for easier cleanup
- Use on rugs, curtains, pillows, linens, crafts, and upholstery
Customer Reviews
Jul 10, 2020
HUGE STAIN
I used it to get rid of a small stain from plants and now I have a HUGE yellow stain. I never leave reviews but I was so upset by this that I feel like I need to warn people.
by FFF2020
Response from Social CareJul 13, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-367-7683 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Customer review from scotchgard.comJun 27, 2017
Ain't gonna lie. With a name like Scotchgard and 3M, I was counting on the product to be overpow...
Ain't gonna lie. With a name like Scotchgard and 3M, I was counting on the product to be overpowered and probably stained my vehicle seats. I didn't really notice a difference after the first application... and the second.
The instructions are pretty elaborate. Hold about 6 inches away. Use small pulses. "If overspray occurs, quickly wipe up"? I didn't know what constitutes overspray so I spray a very light amount the first time. It foams immediately when hitting the fabric, so it doesn't appear to deep clean.
After waiting a few minutes, the foam turns into a very loose foam that looks like a tuft of hair. I wiped it with a slightly damp microfiber cloth. Nothing changed.
I tried it again, this time almost soaking the fabric and scrubbing it a bit before it really got to foaming. Eh, no big improvement. I could have got more out of scrubbing it with mild soap and water. I'll try it again, as my light spraying means I have almost an entire bottle remaining, but the time I spent spraying, waiting, wiping, and frowning in disappointment could have been better spent scrubbing.
I'm not sure what I was expecting, but for the premium you pay, I expect it to work better than me scrubbing it.
by Beezlebubbles
Response from 3M Social EngagementJun 29, 2017
Thank you for taking the time to leave your review. Please know our team is available to assist by calling 800.367.7683 M-F 8am-4:30pm CT. Overspray refers to any product that may get on door panels, your dashboard, or other non-upholstery areas that may be stained if our cleaner comes in contact with it for an extended period of time which is why we note to wipe it up immediately. You should be able to apply, wait, scrub, and see a cleaner surface. Please do connect with our team if you'd like to discuss further and allow us to assist. Thanks again!