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Customer Reviews for Sharp Carousel 1.8 cu. ft. Countertop Microwave in Stainless Steel with Sensor Cooking Technology

Internet #302336164

Model #SMC1842CS

Store SKU #1002578248

  • Stainless-steel finish makes it easy to clean and maintain
  • 10 cooking power levels to cook a variety of food items
  • 1-touch express cook feature cooks up to 6 minutes

Customer Reviews

  • 4.5
    out of 624 reviews
  • 86% recommend this product
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Showing 1-30 of 624 reviews
Noisy when running. Size nice. Appearance nice....
Noisy when running. Size nice. Appearance nice.
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Response from Sharp AdvisorFeb 17, 2021
Hello, thank you for your feedback. If you have any further questions or concerns, please feel free to reach out by emailing us at onlinesupport@sharpsec.com. Sharp
  • Verified Purchase
Great product. My second Sharp Carousel. Has a buzzing sound in back right corner when starting ...
Great product. My second Sharp Carousel. Has a buzzing sound in back right corner when starting and after being used a while. That's why I have it 4 instead of 5.
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Response from Sharp AdvisorFeb 7, 2021
We thank you for your feedback. We would like to know more about the buzzing sound coming from the unit. Please email us at onlinesuport@sharpsec.com for further help. Sharp
  • Verified Purchase
  • Recommended
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Sharp AdvisorFeb 3, 2021
Hello, if you require technical support with your microwave, or if you have queries, please reach out to us via email at onlinesupport@sharpsec.com so we may help. Sharp
  • Verified Purchase
I spent a Great deal of time looking for right...
I spent a Great deal of time looking for right size with right features for right price. This one is perfect. Ship to store took less than 48 hours. From Philly to Newton. Easy for blind family members.Larger glass plate. We use this 20 times a day. Very pleased. It is a little loud but not a problem.
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  • Verified Purchase
Good microwave exactly what I was looking for and of...
Good microwave exactly what I was looking for and of course good brand
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  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
1 found this review helpful
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
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  • Verified Purchase
It is working as well as the one it replaced....
It is working as well as the one it replaced.
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  • Verified Purchase
Works well, but is loud, both while it runs and the beeps to let you know it is finished, but it ...
Works well, but is loud, both while it runs and the beeps to let you know it is finished, but it alerts you only once even if you don't open the microwave. There is also a delay after you hit an express cook button before you can hit the +30sec button, but none of them are deal breakers for us.
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Response from Sharp AdvisorJan 12, 2021
Hello, thank you for your feedback. We are sorry for the inconvenience. If we may be of help kindly contact us at onlinesupport@sharpsec.com. Sharp
  • DIY
  • Verified Purchase
  • Recommended
Sometimes doesn’t seem like it did the job, plus ya...
Sometimes doesn’t seem like it did the job, plus ya can’t just put in anything other than cook minutes with out pushing another step first
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Response from Sharp AdvisorJan 12, 2021
Hello, thank you for your feedback. We are sorry for the inconvenience. If we may be of help kindly contact us at onlinesupport@sharpsec.com. Sharp
  • Verified Purchase
Works great and as advertised. No problems after 1 month....
Works great and as advertised. No problems after 1 month.
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  • Verified Purchase
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  • Verified Purchase
Works great. But why don't they have a popcorn ounce...
Works great. But why don't they have a popcorn ounce number that matches our popcorn like 3.3 . If you have one of these you will know what I'm talking about.
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Response from Sharp AdvisorJan 12, 2021
We apologize for any inconvenience this may causing you. You may press POPCORN pad once for
3.5 oz bag, twice for 3.0 oz bag or three times for 1.75 oz bag. If prepackaged popcorn is of a different weight than the recommended weight, do not use the popcorn pad. Follow the manufacturer instruction. Sharp
  • Verified Purchase
Don’t have it very long, BUT it is working just...
Don’t have it very long, BUT it is working just beautifully
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  • Verified Purchase
The unit performed as expected....
The unit performed as expected.
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Response from Sharp AdvisorJan 12, 2021
Thank you for your feedback! If you need support or have queries we can be reached at onlinesupport@sharpsec.com . Sharp
  • Verified Purchase
This is the 2d one of these that we've bought in the last 20 years, so obviously we like the size...
This is the 2d one of these that we've bought in the last 20 years, so obviously we like the size and the performance. The new display has changed in a couple of ways, including one we're not crazy about: you can no longer just press the START button to get a 30-second burst (or push it several times to get 60-seconds, 90-seconds, etc.). Instead there is a separate, dedicated 30-second button. It's not a big deal, obviously, and it didn't change our belief that this is still a great product at a great price.
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  • Verified Purchase
  • Recommended
Met my expectations. I have used Sharp in the...
Met my expectations. I have used Sharp in the past and been pleased with the features on the microwave.
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  • Verified Purchase
It came with a small dent. It’s not level...
It came with a small dent. It’s not level at all it wobbles back and forth but it does what it’s supposed to and I didn’t want to go through hassle of sending it back. I prefer to see what I’m buying hands on but in tough times like now you gotta do what you gotta do . It’s only been couple weeks so I’ll have to see how long it last but for now I’m happy with it .
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Response from Sharp AdvisorDec 24, 2020
Hello, we are very sorry to hear of the issue experienced during shipping. You may reach out to the shipping company if you need assistance on this. In regards to the wobbling, you may contact our support team at onlinesupport@sharpsec.com for assistance. Sharp
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Sharp AdvisorDec 20, 2020
Thank you for your feedback. Sharp
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
I would have given it excellent, except it is not...
I would have given it excellent, except it is not level and I had to put a piece of cardboard under one of the front legs to level it. Otherwise it works well.
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Response from Sharp AdvisorDec 12, 2020
We apologize for any inconvenience this may be causing you. If product support is needed you may reach out to us at onlinesupport@sharpsec.com so we may assist. Sharp
  • Verified Purchase
This is one fantastic microwave! It's higher wattage the the one it replaced, it cooks FASTER, a...
This is one fantastic microwave! It's higher wattage the the one it replaced, it cooks FASTER, and at least the kitchen timer function works correctly! Also, the popcorn function, when done according to directions - is just about perfect!!! I'll never buy another brand of microwave again! This one replaced a Hamilton Beach which never quite worked right, and the power supply "ate itself" after TWO YEARS!!! I think this one will last as long as the FIRST Sharp microwave I bought...many years ago.
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  • Verified Purchase
  • Recommended
OBNOXIOUSLY LOUD, describes the motor in this microwave. The door closes HARD and the BEEP it mak...
OBNOXIOUSLY LOUD, describes the motor in this microwave. The door closes HARD and the BEEP it makes when it is finished is INTENSE enough to wake everyone in the house when an early riser makes coffee. However, it is nice looking, a medium size and has awesome features, nevertheless if you are looking for a quiet microwave, keep searching as this is NOT the one for you. Sturdy and would be a great microwave for use in a fire station or industrial break-room, although TOO LOUD for a family home.
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Response from Sharp AdvisorDec 4, 2020
Hello, we are sorry for the inconvenience caused. If we may be of help kindly contact us at onlinesupport@sharpsec.com. Sharp
  • Verified Purchase
Unit works as designed. Would consider buying again if...
Unit works as designed. Would consider buying again if the need arose. The unit is noisy compared to previous Sharp unit.
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  • Verified Purchase
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  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
Great for a few years, then began sparking w/burning odor
This microwave was great for a few years, then today it began sparking w/burning odor (while heating up a glass measuring cup of water today. No metal). Now I have to buy a new microwave.
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Response from Sharp AdvisorNov 30, 2020
Hello, please accept our sincerest apologies for the inconveniences caused. Kindly unplug the unit and do not attempt to use it going forward until you have received an update from us. Please contact us at onlinesupport@sharpsec.com. Be sure to include your contact details and also the model/ serial number and the manufactured date of the unit. Sharp
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from Sharp AdvisorNov 26, 2020
    Hello, thank you for your feedback. If the customer needs help with this unit you may provide them with the email address onlinesupport@sharpsec.com to contact us. Sharp
    • Verified Purchase
    Showing 1-30 of 624 reviews