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Customer Reviews for Shaw Vista Atlantic Grey 20 MIL x 12 in. W Waterproof Click Lock Vinyl Tile Flooring (15.83 sq.sf/case)

Internet #308658025

Model #HD88105062

  • Gray low gloss finish embossed texture vinyl plank
  • 100% waterproof glue down luxury vinyl plank
  • Great for virtually any room in the house

Customer Reviews

  • 3.9
    out of 325 reviews
  • 62% recommend this product
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Showing 1-30 of 325 reviews
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  • Verified Purchase
GARBAGE
poor quality, 2 out of 8 cases purchased were unusable due to breaks, cracks etc. The joints barely lock together at first, and after a few weeks it gets even worse. Avoid at all costs.
by
Response from ShawIndustriesIncNov 22, 2022
We are sad to hear that the Shaw Vista Atlantic Grey flooring did not perform well. We are happy to discuss the matter further. Please contact us at 844-742-7429 or email askshaw@shawinc.com. shaw
    1 found this review helpful
    Buyer Beware!!!!!
    This flooring is advertised as professional grade, for most demanding environments. Not our experience at all! Individual pieces of flooring have curled up lengthwise along the edges causing them to separate for each other and pop up. Every piece. They separate, then crack/peel near the seams since they are now curled and catch on shoes, etc. Good luck filing a warranty claim, no help from Home Depot or Shaw, with multiple attempts to file a valid claim.
    by
    Response from ShawIndustriesIncNov 16, 2022
    Hello James, We regret to hear about your issue. Please contact our Consumer Concierge Team at 844-742-7429 or askshaw@shawinc.com to discuss this further. We are available Monday - Friday, 8am-6pm Eastern. Provide BV01 and the details of your inquiry when reaching out to us. ~kj shaw
      3 found this review helpful
      Did not click and lock on end sections as I...
      Did not click and lock on end sections as I expected making it very hard starting first row
      by
      Response from ShawIndustriesIncNov 11, 2022
      Hey SUSIE, Thanks for your time to share your experience with Shaw Vista vinyl flooring. We are sorry that you had issues installing this product. If you ever have questions about your flooring please contact Consumer Concierge team at 844-742-7429 or askshaw@shawinc.com. We are available Monday through Friday, 8am - 6pm Eastern. ~kj shaw
      • Verified Purchase
      by
      • Verified Purchase
      Love the way it went down and the way...
      Love the way it went down and the way it looks would use it again
      by
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Nice looking, not cold and the joints appear stable. Very...
      Nice looking, not cold and the joints appear stable. Very attractive.
      by
      Response from ShawIndustriesIncSep 8, 2022
      Thank you for your review on Shaw Vista Graze vinyl flooring. We are pleased to hear that it is working great in your space. shaw
      • Verified Purchase
      by
      • Verified Purchase
      The locking system is horrible from other brands I have...
      The locking system is horrible from other brands I have used. Product is much to rigid and does not allow any room for floor flatness.
      by
      Response from ShawIndustriesIncAug 16, 2022
      Hello LORA, We are sorry to hear about your issue with the locking system of Vista vinyl tile flooring. That is not typical of this product. Please contact our Concierge Services to discuss this further. We can be reached at 844-742-7429 or askshaw@shawinc.com, Monday through Friday, 8am - 6pm Eastern. Be sure to provide code BV01 and your inquiry details when reaching out to us. ~kj shaw
      • Verified Purchase
      Do not buy Shaw Vista Click and Lock Vinyl Tile Flooring.
      The tongue and groove to lock the tile is too small and thin for the tile to lock and click. The tile is very brittle, and after the installation the corners would crack while walking on it. We had our kitchen floor done about 3 months ago, and we are now having to rip it out to install a better brand. Do not waste your time or money on this tile.
      by
      Response from ShawIndustriesIncAug 15, 2022
      Hello ESS111, It saddens us to hear about your experience with Vista vinyl tile flooring. That is not typical of this product. Please contact or Concierge Team at 844-742-7429 or email askshaw@shawinc.com to discuss this further. Be sure to provide code BV01 and the inquiry details when reaching out to us. ~kj shaw
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        The tile looks great!
        However, the contractor says the tile locks easily but comes apart. The edges break and the seams are not waterproof. He does not recommend this tile.
        by
        Response from ShawIndustriesIncJul 11, 2022
        Hi Jerry, Thanks for sharing your experience with Vista vinyl tile flooring. We are sorry to hear that your contractor had difficulties installing this product. Please contact our Consumer Concierge team if you have questions about installation or concerns about your flooring. We can be reached at 844-742-7429 or askshaw@shawinc.com. We are available Monday through Friday, 8am-6pm Eastern. Provide BV01 and the inquiry details when reaching out. ~kj shaw
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          by
          • Verified Purchase
          This flooring is horrible! It will not lock together! The...
          This flooring is horrible! It will not lock together! The locking design is flawed, and I was not at all happy with it. Do not buy this product! I ended up redoing my floor with Pergo.
          by
          Response from ShawIndustriesIncMay 23, 2022
          Hello HERBERT, We are sorry to hear that you had trouble installing Vista vinyl tile flooring and decided to go with another product. Please know that if you ever have questions about installation, you can reach out to our Consumer Concierge team at 844-742-7429 or askshaw@shawinc.com Monday - Friday, 8am-6pm Eastern. kj shaw
          • Verified Purchase
          So far so good....floor has been down two weeks and...
          So far so good....floor has been down two weeks and no issues.
          by
          Response from ShawIndustriesIncMay 13, 2022
          Thank you for sharing your experience with Vista vinyl plank flooring, BRIAN. We hope you enjoy your new floors for years to come and recommend Shaw Floors to your family and friends! ~kj shaw
          • Verified Purchase
          Had two installers try to install the floor could not...
          Had two installers try to install the floor could not get it to lock
          by
          Response from ShawIndustriesIncApr 28, 2022
          Oh no! We are sorry to hear the installers had difficulty getting Vista Click Lock Vinyl Tiles to lock. Shaw has designed this product to be DIY friendly and easy to install. Please contact our Consumer Concierge team so we can look into this issue further. We can be reached at 844-742-7429 or askshaw@shawinc.com. Please reference code BV01 and share the details you shared here. We are available Monday through Friday, 8 AM to 6 PM, Eastern Standard time. ~kj shaw
          • Verified Purchase
          by
          • Verified Purchase
          This product has a great pattern in the picture. When...
          This product has a great pattern in the picture. When it arrived it's extremely dark. Not what I was expecting. Also 65% of it had busted corners.
          by
          Response from ShawIndustriesIncApr 4, 2022
          Hello, and thank you for sharing your experience with Vista vinyl tile flooring. We regret to hear that this product is not meeting your expectations. Please contact our Consumer Concierge Services if you want to discuss this further. We can be reached at 844-742-7429 or askshaw@shawinc.com and are available Monday through Friday, 8 AM to 6 PM, Eastern Standard time. Please reference code BV01 and provide the information you shared here. ~kj shaw
          • Verified Purchase
          by
          • Verified Purchase
          Beautiful floor and easy installation...
          Beautiful floor and easy installation
          by
          Response from ShawIndustriesIncMar 15, 2022
          Thank you for the five-star rating on our Shaw Vista Rocklyn Vinyl Tile Flooring. Thrilled to hear installation was easy. We hope you consider Shaw Flooring for your future home flooring needs! ~JS shaw
          • Verified Purchase
          by
          • Verified Purchase
          Joints are difficult to get together and stay together. ...
          Joints are difficult to get together and stay together. Also edges and corners are fragile during shipping lots of chips .
          by
          Response from ShawIndustriesIncFeb 17, 2022
          Hi MARK! Thank you for sharing your experience with our Shaw Vista flooring. We regret to hear that the durability of this product does not meet your expectations. Our Consumer Concierge team would be happy to discuss this issue further with you. We can be contacted by calling 844-742-7429 or email us at askshaw@shawinc.com. We are available Monday through Friday from 8 AM until 6 PM Est. We looking forward to hearing from you soon! -JS shaw
          • Verified Purchase
          by
          • Verified Purchase
          Very Difficult to connect
          You need to say 5 Hail Mary’s and an Our Father to connect this flooring.
          by
          Response from ShawIndustriesIncFeb 8, 2022
          EJD2511- Thanks for sharing your experience with Shaw Vista Vinyl Tile. This product is designed for easy-click installation for the at-home DIY'er. We regret hearing that you had difficulty connecting the flooring and would like to help. Please feel free to contact our Consumer Concierge team if you ever need support or have questions about installation. We can be reached at 844-742-7429 and are available Monday through Friday, 8:00 am until 6:00 pm Eastern. shaw
            • Recommended
            We had the floor installed & The floor Looks great!!...
            We had the floor installed & The floor Looks great!! I’d recommend getting the DMX underlayment or radiant heat underlayment if floor is cold.
            by
            Response from ShawIndustriesIncFeb 3, 2022
            Thank you for your review on the Shaw Vista Berkeley flooring. We are thrilled to hear the flooring looks great in your space. Thank you too for sharing underlayment recommendations. shaw
              Good quality. Beautiful color!...
              Good quality. Beautiful color!
              by
              Response from ShawIndustriesIncFeb 3, 2022
              Thank you so much for your review of Shaw Vista Thistle vinyl flooring. We love hearing that the quality and color worked well for your project. shaw
                Looks fantastic but locking mechanism is substandard.Clicks but does not...
                Looks fantastic but locking mechanism is substandard.Clicks but does not lock. Had to GLUE cornets- very disappointing! If I could have found a laminate which matched my color pallet as well would have returned these
                by
                Response from ShawIndustriesIncJan 21, 2022
                Hello, We appreciate that you took the time to share your experience with our Vista vinyl tile flooring. We regret to hear you had difficulties installing this product. It is designed to be a friendly DIY install. If you ever have questions or need additional support, feel free to contact our Consumer Concierge team at 844-742-7429 or email us at askshaw@shawinc.com. We are available Monday through Friday, 8 AM to 6 PM, Eastern Standard time. As always, thank you for choosing Shaw Floors! ~kj shaw
                  Rating provided by a verified purchaser...
                  Rating provided by a verified purchaser
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                    Showing 1-30 of 325 reviews

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                    Product Length (in.)

                    24 in

                    24 in

                    24 in

                    24 in

                    Underlayment Options

                    Underlayment Required - Pre-Attached

                    Underlayment Required - Pre-Attached

                    Underlayment Required - Pre-Attached

                    Underlayment Required - Pre-Attached

                    Flooring Look

                    Wood Look

                    Marble Look

                    Stone Look

                    Stone Look