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Customer Reviews for SIMPSON 4400 PSI 4.0 GPM POWERSHOT Cold Water Gas Pressure Washer

Internet #300609881

Model #PS61041-S

Store SKU #1002164284

  • Cold water gas commercial pressure washer
  • Great for cleaning the deck,driveway,paint preparation and siding
  • Includes spray gun,high-pressure hose,lance and nozzles

Customer Reviews

  • 4.4
    out of 411 reviews
  • 82% recommend this product
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Showing 1-30 of 411 reviews
Not built well
When I first used it I thought it was a great pressure Washer. But after a few uses the buffler bolts came loose and won't even broke. Then the gun broke after five uses. And the worst thing is the oil. View window leaks oil. Just seems like the assembly was not done well. If you still choose to buy it with recommend tightening everything before using.
by
Response from SIMPSON TeamJun 21, 2023
Thanks for sharing your experience, Andrey. We are concerned to hear about the assembly of your unit and would like to learn all we can. Would you at your convenience reach out to our team at 877-362-4271 or email us at productsupport@simpsoncleaning.com? We would like to discuss your feedback in more detail and hope to explore options for a better experience. We appreciate your time and hope you will be in touch! simpson
    1 found this review helpful
    The black box muffler sheared off its bolts and fell off of the power washer the 4th time I used ...
    The black box muffler sheared off its bolts and fell off of the power washer the 4th time I used it. I had washed 2 houses and a fence. The muffler was hot and burned the grass that it fell on. Also, one of the rubber feet that it rests on fell off the 1st day. I would not recommend this one.
    by
    Response from SIMPSON TeamMay 28, 2021
    Hi CF, please contact our Customer Support Team at 877-362-4271. We would welcome the opportunity to understand the root cause of the issue and what can be done to help resolve your experience. -SIMPSON Team simpson
      6 found this review helpful
      Arrived in perfect condition and on time Works great Would buy again
      Arrived in perfect condition and on time Works great Would buy again
      by
      • Verified Purchase
      • Recommended
      Great machine with a couple of flaws.
      I've had this machine for only a week and only 1 hour and 20 minutes of run time on the hourmeter I installed, so this review is only an initial assessment. The machine is a beast and not for the frail, it's heavy, the monster hose needs to be rolled, not lassoed, and the recoil from the pressure is a good 30 pounds, so be prepared to get a good workout in. Otherwise, besides it's few flaws, I love it. I ran it at 2750 rpms on the first use to break it in and really, that's more pressure and volume than most other machines put out at full power, and at that rpm the engine sounds like it's just cruising along rather than screaming. The one major flaw is the pressure release valve installed on the pump, when you shut the machine down it sometimes squirts cold water on a very hot engine resulting in a cloud of steam and the engine complaining with all sorts of crackling sounds from the sudden and unequal contraction on one side of the cylinder wall. I solved the flaw with a rubber elbow and a stainless hose clamp, something Simpson could do for pennies. The other issue is the grab handle that goes over the engine, it doesn't fit squarely against the other handle and I had to leave it off.
      by
        • Recommended
        Nice power..easy to assemble
        Started on my second pull ...one pull after that...not sure why I read so many reviews saying it's hard to pull. obviously I have no pressure in the line and handle depressed while starting and shutting down...great flow and power on many throttle settings...it just purred....great buy very pleased
        by
          • Recommended
          So far so good...
          Bought his for my pressure washing business. Great power and accessories. Pressure valve spring broke after two uses, but other than that so far so good.
          by
          Response from Customer ServiceDec 11, 2019
          Hello there, Thank you for taking the time out of your day to leave your feedback. We greatly appreciate your support to our products. Our #1 goal is to provide you the best service possible, therefore we advise reaching out to our customer support team. Their number is 877-362-4271. They will be able to locate an authorized service center near you to identify the occurrence. - SIMPSON Team
          • Verified Purchase
          • Recommended
          Really powerful!
          Brace yourself before you pull the trigger, this baby will knock you on your butt. I am able to rinse 3 story gables from the ground with just the 30” extension. My 12’ extension wand and the soap nozzle applies the solution to that height. I added a 5000 psi gauge and, sure enough, I get 4400 psi with the Simpson motor using a 100’ hose. The pull cord location is a little awkward. The entire unit wants to turn as you pull. I put my foot on the wheel to hold it still but watch that you don’t damage the valve stem like I did. I wish it had an optional battery starter, I’m in good shape and I have to pull real hard for a one-pull start. When shutting it off, bring the wand back to the machine with you because you need to pull the trigger to release pressure if it doesn’t start on the first pull. The unit is well balanced and easy to roll up a ramp into my van. This unit paid for itself with one job. Of corse it was a big place...
          by
          • Verified Purchase
          • Recommended
          I have only used the machine on one job so far. But, so far I am very happy with this machine. I ...
          I have only used the machine on one job so far. But, so far I am very happy with this machine. I do some pressure washing for my lawncare customers and I'd been using my old 2400 psi 2 gpm machine that I had been using around the house. Well the pump finally gave out so it was a good time to step up a notch. This machine is powerful. I really have to hold on to the gun. The extra gpm 's really help when rinsing. It's a breeze to move around. It usually starts the first pull. It's got 50 feet of hose as opposed to 20. I have a 100 foot hose and it handles it just fine. Lots of pluses. It's only been a couple of weeks, but so far sooooo good!
          by
          • Verified Purchase
          • Recommended
          1 found this review helpful
          Perfect Power
          This pressure washer for the money your not gona find anything that comes close.It has a AAATriplex pump, which I think are the best pumps and long as you flush and use a pump saver of some sort after every use they last forever.I have a Window Cleaning and pressure wash business so I put a lot of hours on my machines.This machine is perfect cause you can adjust the pressure with the unloader valve and it also works great to bead blast stuff with.Like I said for the money this machine is the best and can pretty much do everything,just buy it! You won’t regret it,trust me,I own five of them.....
          by
          • Verified Purchase
          • Recommended
          This is the second one we bought for our business. It's easy to setup, easy to use, and very easy...
          This is the second one we bought for our business. It's easy to setup, easy to use, and very easy to maintain.
          by
          • Verified Purchase
          • Recommended
          3 found this review helpful
          Going to have to bring my pressure washer back to Home Depot for the fact that the pressure adjustment knob just fell right off and it needs to be repaired. This is a brand new machine that I bought from Home Depot not happy about it.
          by
          Response from SIMPSON TeamMar 28, 2024
          We are sorry to hear about the condition of this particular unit, JEFFERY. This is not at all a normal experience, and we will be sure to record it for our team. We hope your repairs are quick & easy so you can start enjoying the performance of your machine as soon as possible. Please let our team know directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com if we can assist you in resolving this problem. Thanks for taking the time to review. simpson
          • Verified Purchase
          by
          • Verified Purchase
          Used 2 times before something broke on the pump.
          by
          Response from SIMPSON TeamMar 21, 2024
          This certainly isn't what we expect to hear SHAWN, and we're sorry for your trouble. If you would give our team a call directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com, we would like to learn in more detail just what happened with the pump & hope to help you resolve the issue as quickly as possible. We appreciate you sharing this experience and hope to be speaking with you soon! simpson
          • Verified Purchase
          by
          • Verified Purchase
          by
          • Verified Purchase
          by
          • Verified Purchase
          420 CC motor good AAA Triplex pump junk.
          Bought new November 2019. Simpson warranted 3 pumps. It would take 2-6 weeks for warranty repair. Refused warranty after 4 years on pump # 4. Warranty shop put Comet ZWD 4040 pump on at my cost. Much better pump! Pump dumps water when trigger is not open, extends pump life. AAA Triplex pump would last 10-40 hours before failing. Good motor.
          by
          Response from SIMPSON TeamMar 6, 2024
          We're sorry to hear about the struggle you had with the pumps, Bubba. This is not at all a normal performance & we truly value your feedback. We will be documenting your experience for our records and are glad you found what you needed to get back up and running again. Please never hesitate to get in contact with our team if we can assist you with any further questions or concerns. Thank you for taking the time to review! simpson
            It was great until it wasn't
            After a long and arduous delivery debacle, the unit arrived with cosmetic damages to the gas tank, I followed the initial fluid and start up procedures, by the book. The unit worked great for a while. I initially changed the pump and engine oil at 40- 50 hours, checked that the spark plug and air filter were in good condition. The unit worked relatively well after that....for the time that it did work. I used it for about 80 hours total and, while washing a livestock trailer, the AAA pump started grinding and releasing pump oil out of the water discharge and the motor would not stay running. This after it sat unused and idle for a couple of months. I performed the long term storage and winterization procedures to the letter and the unit worked well the first couple of times I used it. It was good at first and then it seemed to just fall apart....
            by
            Response from Simpson TeamMar 5, 2024
            We are sorry to hear about the pump issue, Mean & Clean. This is not at all the performance we expect, and we would like to discuss your experience in more detail to see if we can determine what went wrong & what is needed to get you back up and running as quickly as possible. If you would reach out to our team at 877-362-4271 or email us at productsupport@simpsoncleaning.com we would like to assist you in resolving the issue. We hope you will be in touch soon!
            • Verified Purchase
            by
            • Verified Purchase
            Missing parts went to store was given number to call called they said would rectify still have not
            by
            Response from SIMPSON TeamFeb 14, 2024
            We're sorry to hear your unit was incomplete, HomeDepotCustomer. Would you at your convenience reach out to our team at 877-362-4271 or email us at productsupport@simpsoncleaning.com? We hope to learn more and would like to assist you in getting every part you need so you can get up and cleaning as quickly as possible. Thanks for the feedback and we hope you will be in touch! simpson
            • Verified Purchase
            Oil leaking
            Pump was leaking oil right out of the box , definitely not the first person that this has happened too
            by
            Response from SIMPSON TeamJan 22, 2024
            This is not at all what we expect to hear, 2002. We would like to learn more about the condition of this particular unit & hope to determine what is needed to improve performance as quickly as possible. Would you contact our team directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com? We are concerned about your experience and hope you will be in touch very soon! simpson
              nice product delivery was slow.
              by
              Response from SIMPSON TeamJan 18, 2024
              We're sorry to hear about the shipping delays, but we're confident your 4400 PSI pressure washer will perform to prove itself well worth the wait. Show off your work any time by tagging #simpsonclean on social media with photos of your results and we'd love to see the projects you're knocking out. Enjoy your machine & thanks for reviewing, Scott! simpson
              • Verified Purchase
              Came in damage more like used
              by
              Response from SIMPSON TeamJan 11, 2024
              Hi, EVERADO. We're sorry to hear about the condition of this unit upon arrival, and hope you are quickly able to secure a unit in perfect condition. Don't hesitate to contact our team at 877-362-4271 or email us at productsupport@simpsoncleaning.com if we can assist you in any way. We will document this issue for our records and appreciate the feedback! simpson
              • Verified Purchase
              20 Days
              The honeymoon is over. This unit has begun to fall apert. Started with the pull start not recoiling and now will not run without cutting off and will not immediately restart. Emailed warranty support today. TBC….
              by
              Response from SIMPSON TeamDec 22, 2023
              This is not at all the performance we expect, Thrilled. We're sorry to hear about the unusual startup/shutdown issues and would like to learn more. If you would contact our team directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com we hope to determine what might be causing the problems & what is needed to get you back up and running smoothly again. We will be documenting your feedback for our records & appreciate you taking the time to review! simpson
                1 found this review helpful
                DO NOT BUY!!!
                Simpson is a horrible company with bad customer service and terrible build quality. I bought this pressure washer to start a business and out of the box the pump was broken. I was told I could not return it and now have it sitting in some repair center waiting potentially weeks for a fix. What a great way to start a business… please don’t use this brand.
                by
                Response from SIMPSON TeamDec 11, 2023
                Hi, Dawsyn. This certainly is an unusual experience, and we are sorry for your inconvenience. We will be documenting this review for our records and truly appreciate your valuable feedback. We hope your repairs are secured as quickly as possible and wish you the best of luck with your business. Thanks for taking the time to review. simpson
                  Hose is quite stiff without pressure ?
                  by
                  Response from SIMPSON TeamNov 16, 2023
                  We hope in time you find your hose a bit easier to maneuver & we're confident it will prove itself to be rugged and durable. Beyond that, it's good to see your 4400 PSI pressure washer has provided you with a stellar experience. We will document your hose feedback for our team & appreciate you sharing your experience, Hotrod! simpson
                  • Verified Purchase
                  Simpson warranty is a LIE
                  Simpson will not honor their 5 year pump warranty after 2 years. The worst customer service ever.
                  by
                    1 found this review helpful
                    Lots of power, AAA pump is not going to last.
                    Tons of power. No disappointment there. The unloader valve has failed at about 15 hours. I would also give it a low score for ease of use. The tube frame/cart is very awkward. Parts are hard to find.
                    by
                    Response from Simpson TeamSep 13, 2023
                    Hi, NameO. We're glad you've enjoyed the power of your unit, but sorry to hear about the unloader valve. This certainly is not the experience we strive for. If you would contact our team directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com we would be happy to assist you in finding the parts you need and hope to get you up and running flawlessly as quickly as possible. We appreciate your valuable feedback and hope to be hearing from you soon. Thanks for sharing your experience!
                    • Verified Purchase
                    Very pleased with this purchase. Packaging was great had everything included with no damage. Easy setup. This pressure washer is very powerful. Pull starts on the first pull. Great product!
                    by
                    Response from SIMPSON TeamSep 11, 2023
                    That's great to hear, CHRISTOPHER. It's good to know your 4400 PSI pressure washer arrived in pristine condition, and you've been enjoying smooth operations with power to spare. Show off your projects any time by tagging #simpsonclean on social media and we would love to see your before/after photos. Thanks for reviewing & enjoy your machine! simpson
                    • Verified Purchase
                    by
                    • Verified Purchase
                    Showing 1-30 of 411 reviews

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