I picked up this item because I have a front door that it would be nice to have an electronic lock for when my wife takes the spare key and takes my key with the car keys. Unfortunately this product turned into a near total waste of time. Not only did I have to view a low quality YouTube video to get install guidance because there is no install manual in the box contents, but as it turns out my product was impossible to assemble. The issue was that whoever designed this product measured incorrectly the screw length by roughly a half inch too short. That coupled with the cheap screws resulted in a screw shafts sheared in half and a completely unusable product.
Not only that, the manufacturer does not show the control for the secure side of the door being mounted horizontally making it necessary to read text vertically. Plus the deadbolt doesn't go into the door jamb, but rather into an ugly black bolt bar that mounts onto the outside door framing creating an eyesore.
This product gets a 1 star only because I can give it zero stars.
No Instructions, Not Durable, ugly components not advertised
Unusual locking mechanism with limited applicability
October 16, 2016
Let me preface my criticisms by stating that the electronic workings of this lock are unique. It allows key-card access, provides verbal confirmation of commands, and if desired automatically extends the deadbolt when the door is closed.
Now for the many negatives:
12 First off, the keypad is an outright failure in that instead of simply controlling a standard deadbolt that extends through a strike plate into the door frame, it has its own bolt (thin, short, and weak feeling) that is mounted on the back side of the door and extends into a metal "strike box" that you must attach to the surface of the door frame. I am not sure of the actual ANSI security grade but I would imagine it's grade 3 (lowest). I did not want to damage my own door frame to test it but it most likely would not stand up to a forced entry; so use only for low security applications.
2) Next failure is the installation of the device itself. It comes with almost no instructions and only a nearly unusable template that only confuses the placement of the strike box. The packaging directs you to an installation video on youtube but that skips over the actual placement of the device and demonstrates it on a board rather than a door. You almost have to design the door around this lock instead of being an easy replacement of an existing lock. The mounting is easy enough to figure out on your own (attach the backplate to the key pad through the door by two screws then use four small screws to attach the cover). HOWEVER the included mounting screws are too short for standard door thickness so you'll need your own.
3) The backplate installs horizontally, perpendicular to the keypad. For a right handed door the thumb turn will then move rotate in the opposite direction you would expect to extend the deadbolt and as far as I can tell cannot be altered (other universal keypad locks will determine handedness on their own during setup). In this orientation the device box is then installed upside down from its intended design which places a small hole in the top that will easily allow water into the circuitry.
4) The next frustration is that the wiring from the keypad connects to the circuit board in a parallel plane making it difficult to physically connect together and can allow accidental bending/breaking of the hub. There is no channel or groove into which to place the wires, forcing you to squish them between the plate and circuitboard when you close the box; I expect electronic failure at some point due to wire deterioration (if water doesn't fry it first).
5) Final negative is the strike box. This lock would be so much better served to simply control a regular deadbolt. The only door I could use this on is one that has the interior side unfinished with just the raw framing and a surface flush to the door. Most doors have a flared trim that you would otherwise have to chisel out (you might get lucky if you have a thin flat trim). The product does include three plastic "shims" to alter the placement of the box but I had to actually attach a spare strip of plywood to get the correct offset. You might be able to increase the strength of the strike box by mounting with 2.5" to 3" screws (those included are very short) but that still might not overcome the limitations of the deadbolt itself.
The function of the lock is intriguing. You can easily add/delete both PIN codes and small key cards (the size of a store reward card you keep on your key chain). However anyone with access to the back of the door can simply remove the 4 screws for the cover, press the "set" button with a nail/paper clip and install their own code....there is no master code or programming code. You also get two unusual squarish keys that are likely hard to copy (both you and thieves). You can use the key cards with the keypad cover closed. Otherwise, slide the cover up and the buttons illuminate then enter your code or use the key. The lock will verbally say "open" and "close." Also if desired the deadbolt will automatically lock when you close the door.
Overall I think this lock needs a complete redesign as far as its installation and choice of deadbolt. Its electronic function could garner a following but given its many shortcomings I cannot recommend this product.
Difficult to Install, No Instructions, Not Durable, low security, needs flat door trim
Got this wireless touchscreen keypad to install on my front door. Right off the bat it didn't start well. On the outside of the box it recommends watching a youtube video on how to install this product. I could not get the video to come up. After deciding to install it without clear instructions I decided to search the internet for other instructions. Could not find anything helpful at all. The instructions inside the box are not clear at all. The product is not well designed. If you have to get one of these I would not go with this brand.
I'll start by saying this is a cool device in concept. I've been wanting a lock like this for my place and the features on this intrigued me quite a bit however fall a tad short in its execution.
The really distinguishing feature of this product is the ability to unlock it either by key fob, passcode or regular key. Most similar products eliminate the need for a key and just use a passcode/fingerprint/ remote unlock for some of the pricier models. The ability to use three different methods to unlock offers a great deal of convenience which most other models don't offer.
A few issues with this unit;
1. The printed text on this lock are done so in portrait orientation. However the unit is installed in a landscape orientation so you need to turn your head sideways to read it.
2. Instructions for installing this lock are pretty straightforward however I think there could've been a bit more detail to them.
3. The electric locking mechanism seems a bit frail in my opinion. I would've expected it to be quite sturdy when moving in/out however even slight pressure against the deadbolt portion of the lock causes the unit to not work for a bit, i.e. it won't lock/unlock when you press the button. I had to remove the batteries and reinstall them to get the electric push lock to work again.
4. Installation of this isn't a quick and easy replacement of your existing deadbolt. This lock is "outside" the door frame so installation needs to be correct otherwise it might not work right.
Regarding the installation, you will need to chisel out part of your door way/frame for the latch part of the locking mechanism. Since most door frames have a slight inward slant to them, the latch won't sit flush enough for the locking mechanism to be secure. To get it sit flush enough to work, a small portion of the door frame will need to be removed so the locking plate can be mounted flush/securely. For the beginner DIY-er this might pose a challenge so just wanted to put this out there.
I get the feeling this product was intended to be a great deadbolt replacement however it seems it either didn't live up to that or that it was trying to pack too many features into one unit and they're just not meshing together.
Other deadbolts like this are quite simple in functionality and installation. This unit seems to be too much of both in order to gain the same effect. Overall, i think it's a great concept however this seems a bit too little in terms of quality and performance.
Difficult to Install, No Instructions
This is one great Smart, Wireless and Touchscreen door deadbolt lock.
This is a product that I really do not think anybody without some experience
in carpentry should try to install by yourself !! It has rather BASIC instructions
packaged with it. The book does a great job with setup instructions once installed.
The alarm goes off if tampered with from the outside ! Choosing key, keypad or smartcard to open
are great for home owner operation. I highly recommend for every home !! Batteries included !!!!!!!
Durable, Good Size & Weight, Nice Design, Sturdy, Stylish, batteries included
Difficult to Install