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Customer Reviews for Snow Joe 21 in. 100V Lithium Cordless Electric Snow Blower Kit

Internet #308507422

Model #ION100V-21SB

Store SKU #1004075990

  • Powerful 2,800W brushless motor moves up to 16 tons of snow
  • 180 deg. chute lets you throw snow up to 30 ft.
  • Maximum auger speed moves up to 16 tons per charge

Customer Reviews

  • 3.9
    out of 116 reviews
  • 68% recommend this product
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Showing 1-30 of 116 reviews
Did an amazing job until the fire.
This replaced a highly rated John Deere and it worked significantly better. Unfortunately for the first snowfall this year it started on fire. I have been in the process of getting the replacement and have now spent over 2 hours on calls.
by
Response from Snow Joe + Sun JoeJan 13, 2022
Dear Home Depot Customer,

So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-7pm EST, Saturday and Sunday from 9am-4am EST). We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Service Team
Snow Joe + Sun Joe SnowJoeSunJoe
    • Recommended
    2 found this review helpful
    Purchased for my dad, might get one myself
    Unit seems well built, easy to use and good power
    by
    • Verified Purchase
    • Recommended
    Works like a champ. Blew right through the snow no...
    Works like a champ. Blew right through the snow no problem
    by
      Received about 5 inches of fresh snow in NYC today...
      Received about 5 inches of fresh snow in NYC today and the Snow Joe 21 inch, 100 volt handled a 50' driveway and 73' sidewalk with no problem (about 25-30 of run time). The cordless snow blower moved forward with minimal resistance and I am very pleased with this purchase. I can't comment on how well the blower would work with wet snow.
      by
        3 found this review helpful
        It was already put together except for the snow chute...
        It was already put together except for the snow chute just 3 screws. Then it was ready to go! Charge the battery and good to go through the snow!!
        by
          1 found this review helpful
          Joe does the work.
          I purchased the Snow Joe snowblower after realizing that my other snowblower wasn't working for me. I don't have the strength in my arms to pull the cord to start it any longer. ALSO, and more importantly, Snow Joe DOESN'T use gas or oil! Snow Joe starts up and away he goes! So much easier than my other snow blower! LOVE IT!
          by
          • Verified Purchase
          I love this snow Joe for $800. Using it was...
          I love this snow Joe for $800. Using it was a 123 removed the snow with ease thxz snow joe. The warranty was a plus
          by
            It was running great! However the snow easy get build...
            It was running great! However the snow easy get build up and stuffing hard inside the chute! Also it might be helpful if it is provide an extra battery.
            by
              Home Depot SHOULD NOT stock this product! It is...
              Home Depot SHOULD NOT stock this product! It is ridiculous! The online 'Spec said "30 minute running time,nominal. (Okay, 'planned to buy at least one additional battery.) SnowJoe box, on pick-up said "13 minutes running time"! When I called SnowJoe, a condescending "CallCenterGuy" read to me..."6 minute running time". 6 minutes, COME ON MAN! Thankfully, I never took it out of the box. I returned it to the Darien,IL Home Depot, and, here's the good part of the story, the Home Depot People were wonderful! Like with Lawn Mowers, the cordless option is "not there yet" - batteries need higher power density and/or lower cost. (I did order a SnowJoe SJ627E plug-in, though.)
              by
              Response from Snow Joe + Sun JoeJan 7, 2022
              Dear Home Depot Customer,

              So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-7pm EST, Saturday and Sunday from 9am-4am EST). We promise to do our best to make sure you are satisfied 100%.
              Thanks
              Customer Service Team
              Snow Joe + Sun Joe SnowJoeSunJoe
                2 found this review helpful
                Easy to assemble, works well...
                Easy to assemble, works well
                by
                  by
                    I like that it is lightweight. It is much...
                    I like that it is lightweight. It is much easier for me to use than my big Cub Cadet snow blower. The only downside I found is that once you get to where there is grass, it is very difficult to move it. I do like that there isn't any maintenance required, just charge the battery and go! I have a rather small driveway and the battery was still at full charge when I was done.
                    by
                    • Verified Purchase
                    I was sent a non working snow joe.
                    I was sent a non working snow joe.
                    by
                    Response from Snow Joe + Sun JoeApr 7, 2021
                    Dear Home Depot Customer,

                    So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-7pm EST, Saturday and Sunday from 9am-4am EST). We promise to do our best to make sure you are satisfied 100%.
                    Thanks
                    Customer Service Team
                    Snow Joe + Sun Joe SnowJoeSunJoe
                    • Verified Purchase
                    The screws stripped in attaching. Returning...
                    The screws stripped in attaching. Returning
                    by
                    Response from Snow Joe + Sun JoeMar 24, 2021
                    Dear Home Depot Customer,

                    So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-7pm EST, Saturday and Sunday from 9am-4am EST). We promise to do our best to make sure you are satisfied 100%.
                    Thanks
                    Customer Service Team
                    Snow Joe + Sun Joe SnowJoeSunJoe
                    • Verified Purchase
                    1 found this review helpful
                    It handled the 6+ inches quickly and cleanly. love the...
                    It handled the 6+ inches quickly and cleanly. love the no gas cans, no cords.
                    by
                    • Verified Purchase
                    To be honest I was concerned that the battery might...
                    To be honest I was concerned that the battery might not hold up while clearing a heavy snow fall. One week after purchasing the unit we received 10 inches of snow. This model not only cleared our driveway and side walk plus the neighbors sidewalk but still had enough change for a "clean up" the next day. After years of dealing with a variety of gas powered blowers, the simple plug and go operation is amazing
                    by
                    • Verified Purchase
                    2 found this review helpful
                    Rating provided by a verified purchaser...
                    Rating provided by a verified purchaser
                    by
                    • Verified Purchase
                    I’m very happy with the product. It accomplished what it...
                    I’m very happy with the product. It accomplished what it needed to do. Easy to handle and assemble
                    by
                    • Verified Purchase
                    Does a very good job on routine snowfall. Simple to...
                    Does a very good job on routine snowfall. Simple to use. I had purchased an extra battery in advance. The 2 batteries give me all the time I needed to get the job done and more. Recharged faster than I anticipated. Only problem was with very wet snow where the shoot clogged up often. I'm pleased with the purchase.
                    by
                    • Verified Purchase
                    2 found this review helpful
                    Average Joe
                    This blower works great for fluffy, dry snow under 8". Don't let the name fool you. Even though it's 21 inches it won't handle that. If you're in a Mickey Mouse storm with not a lot of drifts or moisture, you'll be pleasantly pleased. Any storm with higher moisture content will leave you disappointed. The tires get wet and freeze and the blower will stop because it can't get the heavy snow through the chute. It's not very sturdy and going over any terrain besides paved concrete will cause the unit to make a good amount of noise. The battery life is decent and even though it's a larger unit, the weight is manageable and easy to maneuver. Basically, if you need a secondary blower for when pulling out your gas blower is over kill, this works but definitely not something you can use during any spring storms.
                    by
                      3 found this review helpful
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
                      by
                      • Verified Purchase
                      1 found this review helpful
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
                      by
                      • Verified Purchase
                      Phenomenal snowblower. As much or more power than a single...
                      Phenomenal snowblower. As much or more power than a single stage gas toro. My only complaints would be regarding the knobs that attach the handle to the body of the snowblower which seem to require an unnecessary number of turns to tighten and loosen. I always fold the snowblower up and put in the corner of my garage to store out of the way and it is a little bit of a hassle with these silly knobs. This is my only complaint regarding this unit, otherwise the electric snowblower has been perfected here.
                      by
                      • Verified Purchase
                      This is a great product. So easy to stop...
                      This is a great product. So easy to stop and start. It throws snow a long way and is powerful. It's easy to maneuver and the battery lasted long enough for me to get the job done with power to spare. The buttons that allow you to adjust the direction of the snow thrower tube is brilliant! That's a really great feature. It is so much better than a gas-powered blower. It was a great purchase for me.
                      by
                      • Verified Purchase
                      I had bought a Greenworks snow blower before this one...
                      I had bought a Greenworks snow blower before this one .The snow Joe is outstanding !!!!!!sent the Greenworks brand back.
                      by
                      • Verified Purchase
                      The arm is the only reason this doesn’t get 5...
                      The arm is the only reason this doesn’t get 5 stars. It needs to be reinforced somehow. It gets the job done but is a bit wobbly at times for my liking. In any case, no maintenance required! Has handled 2021 snow no problem.
                      by
                      • Verified Purchase
                      As Soon As You Buy a Snow Blower, It Doesn't Snow!
                      This snow blower is a good size for someone who doesn't want a big machine they can't handle. It turns easily, and is easy to adjust and move around. So far there has not been much snow to blow, but the bits there have been were easily handled. The battery lasted just fine through the few snow blowing sessions so far. I don't know what will happen when we get 8 or 10 inches of snow, but I will give this a try.
                      by
                      • Verified Purchase
                      • Recommended
                      Its very but needs come with cleaning tool because tge snow huts clogged up sometime in the shoot...
                      Its very but needs come with cleaning tool because tge snow huts clogged up sometime in the shoot. Also a extra battery needs to be reduced by giving the customer's a better percentage off of the original price. Overall the snowblower is good.
                      by
                      • Verified Purchase
                      • Recommended
                      1 found this review helpful
                      USE ON CONCRETE AT OWN RISK
                      I specifically asked the question above if the rubber auger leaves black marks on concrete surfaces. Snow Joe responded that indeed it does not, since auger will not touch the surface. I purchased this snow blower and tested on my concrete driveway, and yes the rubber auger will contact the surface and leave rubber black marks on driveway. Tested and confirmed. This is without lifting the handle, just normal pushing. Asphalt driveways being black would be a better fit for this machine. I already purchased the Toro and will be returning this machine. Buyer Beware. Quality seems very good, better than Toro. Heavier less maneuverable than Toro.
                      by
                      Response from Snow Joe + Sun JoeFeb 3, 2021
                      Dear Home Depot Customer,

                      So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-7pm EST, Saturday and Sunday from 9am-4am EST). We promise to do our best to make sure you are satisfied 100%.
                      Thanks
                      Customer Service Team
                      Snow Joe + Sun Joe SnowJoeSunJoe
                        3 found this review helpful
                        Works very easily for a woman....
                        Works very easily for a woman.
                        by
                        • Verified Purchase
                        Showing 1-30 of 116 reviews

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