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Customer Reviews for South Shore Step One 6-Drawer Soft Gray Dresser

Internet #206924641

Model #10105

  • Simple dresser that would easily fit in any decor
  • 6 practical drawers for all your clothes
  • Beautiful sleek black metal handles

Customer Reviews

  • 3.2
    out of 363 reviews
  • 58% recommend this product
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Showing 1-30 of 363 reviews
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from SouthShoreCustomerServiceJun 19, 2021
Thank you so much for this great review. We are glad to hear that you like our furniture :) SouthShoreFurniture
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from SouthShoreCustomerServiceJun 12, 2021
Hello, thank you for taking the time to leave this amazing 5 stars review! We are thrilled to hear you like the final result :) Thank you for choosing South Shore! SouthShoreFurniture
  • Verified Purchase
The drawers are uneven and won’t stay in the dresser....
The drawers are uneven and won’t stay in the dresser.
by
Response from South Shore TeamJun 11, 2021
Dear Sir or Madam, thank you for taking the time to share your experience with us and we're sorry to hear that you are not satisfied with your finished product. You may reach out to our Customer Service team so we may assist you under warranty and answer any further questions / concerns you may still have. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShore
  • Verified Purchase
by
  • Verified Purchase
Wood was not measured properly. The dresser wasn’t the easiest to put together either.
Wood was not measured properly. The dresser wasn’t the easiest to put together either.
by
Response from South Shore TeamJun 9, 2021
Dear Sir or Madam, thank you for taking the time to share your experience with us and we're sorry to hear that you are not satisfied with your finished product. You may reach out to our Customer Service team so we may assist you under warranty and answer any further questions / concerns you may still have. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShore
  • Verified Purchase
0 Stars
If I could give it less than one star I would. Wood is not durable at all, screws get stripped out of the wood with ease, super flimsy once assembled and broke apart trying to move it to the room. Do not buy
by
Response from SouthShoreCustomerServiceJun 5, 2021
Thank you very much for this review. We are deeply sorry for the inconvenience. If you want any assistance resolving this matter don't hesitate to contact us at services@southshorefurniture.com and we'll assist you the best, we can :) SouthShoreFurniture
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from SouthShoreCustomerServiceJun 5, 2021
    Thank you so much for this great review. We are glad to hear that you like our furniture :) SouthShoreFurniture
    • Verified Purchase
    The drawers dont lien up when you assemble and the holes of the drawers inside dont even match up...
    The drawers dont lien up when you assemble and the holes of the drawers inside dont even match up to put this togethr properly
    by
    Response from South Shore TeamMay 21, 2021
    Dear Nat, thank you for taking the time to share your experience with us and we're sorry to hear that you are not satisfied with your finished product. You may reach out to our Customer Service team so we may assist you under warranty and answer any further questions / concerns you may still have. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShore
      Assembly was fairly easy. My 14 year old daughter...
      Assembly was fairly easy. My 14 year old daughter helped me.
      by
      Response from SouthShoreCustomerServiceMay 22, 2021
      Thank you so much for this great review. We are glad to hear that everything went well for the assembly and that you are happy with you item:) SouthShoreFurniture
      • Verified Purchase
      There was no manual that came with dresser...
      There was no manual that came with dresser
      by
      Response from South Shore TeamMay 17, 2021
      Dear SHANIQUA, thank you for taking the time to share your experience with us and we're sorry to hear that you were missing the manual. You may reach out to our Customer Service team so we may email them to you in as PDF format. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShore
      • Verified Purchase
      This shot was hard the book was no help at...
      This shot was hard the book was no help at all you need words
      by
      Response from South Shore TeamApr 27, 2021
      Dear India, thank you for taking the time to share your experience with us and we're sorry to hear that you are having assembly issues. You may reach out to our Customer Service team so we may assist you over the phone and answer any further questions / concerns you may still have. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShore
      • Verified Purchase
      Dresser top board came with a big crack. Paint around...
      Dresser top board came with a big crack. Paint around drawers are already chipping. Dresser looks nice but made poorly unfortunately
      by
      Response from South Shore TeamApr 22, 2021
      Dear Gulser, thank you for taking the time to share your experience with us and we're sorry to hear that you received defective panels. You may reach out to our Customer Service team so we may assist you under your warranty and send replacement parts. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShore
      • Verified Purchase
      The instruction were all over the place but i got...
      The instruction were all over the place but i got it done and its a pretty decent dresser
      by
      Response from SouthShoreCustomerServiceApr 24, 2021
      Thank you for taking the time to leave this review. We are extremely sorry for the difficulties you had with the assembly of your item. If you have any question or need assistance don't hesitate to contact us at 1-800-290-0465 and our team will be more than happy to assist you :) SouthShoreFurniture
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      Response from SouthShoreCustomerServiceApr 10, 2021
      Thank you so much for this great review. We are glad to hear that you like our furniture :) SouthShoreFurniture
      • Verified Purchase
      The dresser was put in the machine wrong, my husband...
      The dresser was put in the machine wrong, my husband had to drill new holes just so it would go together. Now the drawers don’t close right.
      by
      • Verified Purchase
      the package came open and very beaten...
      the package came open and very beaten
      by
      Response from South Shore TeamApr 9, 2021
      Hello Erika, thank you for letting us know about this unfortunate delivery and we are surely happy to address it for you! Please reach out to South Shore customer service and we are happy to proceed accordingly in fixing this for you :) SouthShore
      • Verified Purchase
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      • Verified Purchase
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      • Verified Purchase
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      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      Response from SouthShoreCustomerServiceMar 20, 2021
      Good morning, thank you so much for this amazing 5-Star review! We appreciate you taking the time to share your experience with your new dresser at home! SouthShoreFurniture
      • Verified Purchase
      The dresser was messed up there is a crack on...
      The dresser was messed up there is a crack on the top Very poorly made, cheaper material
      by
      Response from South Shore TeamMar 18, 2021
      Dear Krista, thank you for taking the time to share your experience with us and we're sorry to hear that you received a damaged top. You may reach out to our Customer Service team so we may assist you under your warranty and send replacement parts as needed. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShore
      • Verified Purchase
      Not hard to put together but the drawers do not fit properly.
      Not hard to put together but the drawers do not fit properly.
      by
      Response from South Shore TeamMar 18, 2021
      Dear Sir or Madam, thank you for taking the time to share your experience with us and we're sorry to hear that you are not satisfied with your finished product. You may reach out to our Customer Service team so we may assist you under your warranty and help you with your product at home. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShore
      • Verified Purchase
      by
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      Response from SouthShoreCustomerServiceMar 13, 2021
      Good morning, thank you so much for this amazing 5-Star review! We appreciate you taking the time to share your experience with your new dresser at home! SouthShoreFurniture
      • Verified Purchase
      This dresser was easy to install, good quality for the price, I purchase this dresser for my gues...
      This dresser was easy to install, good quality for the price, I purchase this dresser for my guest room, very happy with my purchase and the price fit my budget. Will recommend.
      by
      Response from SouthShoreCustomerServiceFeb 27, 2021
      Thank you so much for this great review. We are glad to hear that you like our furniture :) SouthShoreFurniture
        • Recommended
        I didn’t get all my parts...
        I didn’t get all my parts
        by
        Response from South Shore TeamApr 7, 2021
        Dear JENNETTE, thank you for taking the time to share your experience with us and we're sorry to hear that you were missing parts to your product. You may reach out to our Customer Service team so we may assist you under your warranty and send the replacements. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShore
        • Verified Purchase
        Delivered fast. My grandson loves it....
        Delivered fast. My grandson loves it.
        by
        • Verified Purchase
        Pieces were cut really bad so the drawers are crooked...
        Pieces were cut really bad so the drawers are crooked and don't really line up. Leaves a weird smell on your clothes too.
        by
        Response from South Shore TeamFeb 17, 2021
        Dear Zach, thank you for taking the time to share your experience with us and we're sorry to hear that you encountered issues with your product. You may reach out to our Customer Service team so we may assist you under your warranty and replacement panels and assist with assembly concerns. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShore
        • Verified Purchase
        Easy assemble... No issues with assembly or product. Very happy...
        Easy assemble... No issues with assembly or product. Very happy with this selection.
        by
        Response from South Shore TeamJan 30, 2021
        Thank you so much for this great review. We are glad to hear that you like our furniture. We are happy to know that everything went well with the assembly. SouthShore
        • Verified Purchase
        by
        • Verified Purchase
        Showing 1-30 of 363 reviews