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Customer Reviews for Sportsman 3,850-Watt/3,500-Watt Recoil Start Open Frame Gasoline Powered Portable Inverter Generator with Parallel Connection

Internet #315256779

Model #805437

Store SKU #1005923472

  • 3850 running watts/3500 surge watts
  • Reliable power for sensitive electronics or small appliances
  • 10-hour run time on 4.5 Gal. fuel tank

Customer Reviews

  • 4.3
    out of 813 reviews
  • 82% recommend this product
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Showing 1-10 of 813 reviews
Live in South Texas 2021 Feb Freeze had it running...
Live in South Texas 2021 Feb Freeze had it running in eco. Had a fridge lights phones and space heater had to disconnect heater when running 1hp water well. 12 hr 1/2 tank eco mode love it might get another to parallel.was able to running fridge and microwave at same time. Kept us comfortable.
by Moy
2 people found this helpful
New out of the box, smell of gas and oil in engine
Please advise? Greatly anticipating the receipt of my "new" Sportsman 1000i, upon carefully opening the box it smelled of gasoline. Further investigation revealed oil in the engine? Nothing looked unusual before opening the box. The unit was sold to me by Home Depot as a new unit and it appears that I was sent a reconditioned or used unit? I will not fill with fuel or oil and hope that I can get a refund or an NEW unit to fulfill the need I have for my purchase? If I will receive a unit in the same "used" condition, please let me know so I can get a refund. Please advise, obviously I am a bit concerned. Thank you for a prompt response, I need to decide what I should do?
by Roland
6 people found this helpful
Very Disappointed
Like others...I had high hopes. I have big generators and only wanted this small one for small occasional task. It was very light and very quite running. Very impressed at first. I purchased about 18 months ago and only used it once or twice for a few minutes. So yesterday, I needed to charge my boat battery, so pulled it out, cranked up just fine and ran about 15 minutes. Walked back to check on things and it was not running. Checked gas and oil and all is perfect. Tried to pull the rope and its tighter then Dicks hat band. Engine appears to be totally locked up. Might have been my second tank of gas if that. And of course just out of warranty. I guess it will make a great boat anchor now! So beware, and have a backup plan....you are next! I wish the company had a way to verify how little time I have on this generator ( I still have the box and all) and would offer to assist.
by DR
Response from THD-UGCJan 11, 2021
Dear Valued Home Depot Customer, we're sorry to hear that your experience has been less than stellar. We believe in the quality of our products and we take pride in being able to assist our customers at every turn. We'd like the opportunity to turn this around and we encourage you to reach out to us directly at 1+(866) 460-9436 or info@buffalotools.com so we can assist you further and have you enjoying your product!
3 people found this helpful
False Advertising
According to the instructions, and all the stickers in the generator, the generator has a surge of 1000 watts and 800 watts continuous. I tried using a small 500-watt space heater during the first snowstorm in El Paso. The generator was not capable of doing such a thing. The space heater has a surge of 800 watts and uses 500 watts continuous, way below what the generator should be able of. Also, the generator is producing white smoke through the exhaust. I emailed the warranty, almost a week ago from the post of this review, with no answer. I will try calling in tomorrow.
by
Response from THD-CSNov 13, 2020
Dear Valued Home Depot Customer, We have reached out to the manufacturer and their reply is,we're sorry to hear that your experience has been less than stellar. We believe in the quality of our products and we take pride in being able to assist our customers at every turn. We'd like the opportunity to turn this around and we encourage you to reach out to us directly at 1+(866) 460-9436 or info@buffalotools.com so we can assist you further and have you enjoying your product!
7 people found this helpful
Excellent small and quite generator that puts out the power....
Excellent small and quite generator that puts out the power. I added oil and gas, pulled the cord 3 times and it fired right up ! Built well and I really like the features it offers. All this at a great price ! I shopped other brands and the Sportsman won out. Very happy with my purchase.
by Bob
4 people found this helpful
Seems to be decent quality but died after about 15 minutes. You have to remove the side cover tha...
Seems to be decent quality but died after about 15 minutes. You have to remove the side cover that is screwed in just to check the oil. It started surging then pouring smoke out of the exhaust. I used good oil and fresh non ethanol fuel. Guess you get what you pay for.
by Josh
Response from THD-CSJul 31, 2020
We're sorry to hear that your experience has been less than stellar. We believe in the quality of our products and we take pride in being able to assist our customers at every turn. We'd like the opportunity to turn this around and we encourage you to reach out to us directly at 1+(866) 460-9436 or info@buffalotools.com so we can assist you further and have you enjoying your product!
14 people found this helpful
Really wanted to love this little generator. Liked the size and weight and seemed to fill a need ...
Really wanted to love this little generator. Liked the size and weight and seemed to fill a need nicely. Although, after initial One hour run time, first oil change and two hours later it would not stay running. Engine oil turned extremely dark with lots of metal shavings after initial change. The engine appeared to be seizing after one hour under part load @ 200 watts. Even used the recommended NGK spark plug... Took the shot in spite of some of the negative reviews. The little generator that couldn’t! Turns out to be true in my case. Cheap Chinese junk! Fortunately Home Depot has an awesome return policy.
by Steve
Response from THD-CSApr 27, 2020
Hi Steve, we are sorry to see that you returned your purchase. We take pride in our products and the happiness of our customers. If you require future assistance, we encourage you to reach out to us at 1+(866) 460-9436 or info@buffalotools.com, so we can help.
13 people found this helpful
Great Generator! Purchased to charge car battery in storage once a week. Does the job perfectly u...
Great Generator! Purchased to charge car battery in storage once a week. Does the job perfectly using a Schumacher 15 amp microprocessor controlled battery charger. This generator starts on the 2nd pull, runs great, is easy to maintain, and super quiet. It runs so efficiently I recommend only using nonethanol gas. Just fill it with the recommend 7.5 ounces of oil and it won't smoke.
by Bob
2 people found this helpful
I should have bought this generator 10 years ago1
After purchasing several other small (cheap) generators, I finally decided shell out the cash for an inverter generator. When I saw this model was capable of running on gasoline or LPG, I had to buy it - especially at the sub $500 price point. It came out of the box in good shape and it was very easy to add the oil and fuel. It started right up without any hassles on both gasoline and LPG. I tried them both, just to see how they worked. I plugged in my meter scope and sure enough, it makes a really nice pure sign wave, even when under load. I tried a 15 amp saw - it took it but I believe it pushed the little generator to its limit. Here is a video showing the experiment: https://youtu.be/Ng5g_xZ69RQ
by Franco
3 people found this helpful
five stars I like it very much. If you can make a smaller sports man 1000-800 watt it would grea...
five stars I like it very much. If you can make a smaller sports man 1000-800 watt it would great for electric bike riders. I am using my on my E moped and fits on the footer. but I which you had a smaller on width and height.
by
Showing 1-10 of 813 reviews