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Customer Reviews for Stair Parts 6042 12 in. Unfinished Hemlock Wall Stair Railing

Internet #202088528

Model #6042H-ESR-HD16L

Store SKU #622896

  • Adds charm and functionality to your home's stairs
  • Made of 100% hemlock wood
  • Ideal for your interior stair railing system

Customer Reviews

  • 4.3
    out of 50 reviews
  • 85% recommend this product
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Showing 1-30 of 50 reviews
Worked well. Good quality wood....
Worked well. Good quality wood.
by HomeDepotCustomer
Response from Steve VibertAug 6, 2020
Fantastic! Thank you for your review. SureWood-LNL
  • Verified Purchase
by HomeDepotCustomer
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
Response from Steve VibertAug 3, 2020
Hello, we thank you for leaving a review. With a rating of 3 Stars, we feel that something wasn't right about the product, or the experience you had with the product didn't meet your expectations. As a company, we value input from customers and, whether good or bad, we learn more about how customers use our product.

So with a review of 3 Stars, and no explanation or comments as to why you left that rating, we can't improve the product, or improve the customer experience with that product. If you have feedback that you'd like to share with us, we would like to hear from you. Please contact our Customer Service line at 678-455-5188 (8am - 4pm M-F, ET). We value all feedback and, in some cases, have developed new products based on user-feedback alone! So you never know...you may help us develop a new process, or new product. Thank you. SureWood-LNL

  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
Response from Steve VibertJul 23, 2020
Thanks so much for leaving a review! SureWood-LNL
  • Verified Purchase
The part worked out fine. Thanks....
The part worked out fine. Thanks.
by HomeDepotCustomer
Response from Steve VibertJul 15, 2020
That's great to hear. Thanks for sharing! SureWood-LNL
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
Response from Steve VibertJun 9, 2020
Thanks for your review! SureWood-LNL
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
Response from Steve VibertMay 5, 2020
Thank you for your review! SureWood-LNL
  • Verified Purchase
Does exactly what it's supposed to do...help my elderly friend...
Does exactly what it's supposed to do...help my elderly friend with stability.
by Mark
Response from Steve VibertApr 8, 2020
Thank you, Mark! We hope your friend enjoys your handiwork. SureWood-LNL
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
Response from Steve VibertApr 1, 2020
Thanks for your review! SureWood-LNL
  • Verified Purchase
Yes good parts durable easy to install...
Yes good parts durable easy to install
by HomeDepotCustomer
Response from Steve VibertApr 1, 2020
That's great! Thanks for sharing! SureWood-LNL
  • Verified Purchase
Exactly what I was looking for. Cut to length so...
Exactly what I was looking for. Cut to length so I didn't have to buy more than I needed.
by HomeDepotCustomer
Response from Steve VibertMar 2, 2020
Excellent! That's what we like to hear. SureWood-LNL
  • Verified Purchase
Excellent...
Excellent
by ashkenaz2002
Response from Steve VibertFeb 26, 2020
Hey, that's great! Thank you for sharing. SureWood-LNL
  • Verified Purchase
It worked well with the hardware that Home Depot carried....
It worked well with the hardware that Home Depot carried.
by HomeDepotCustomer
Response from Steve VibertFeb 7, 2020
Thank you, Gary! SureWood-LNL
  • Verified Purchase
It fit just right and it looks good. Glad it...
It fit just right and it looks good. Glad it was available. Thank you!
by Dragon
Response from Steve VibertNov 18, 2019
Thank you, Dragon! SureWood-LNL
  • Verified Purchase
The quality is great and they were easy to work...
The quality is great and they were easy to work with.
by John
Response from Steve VibertNov 12, 2019
Thanks John! We hope your project was a success, and that you're more than happy with the results. SureWood-LNL
  • Verified Purchase
Good fit and finish...
Good fit and finish
by HomeDepotCustomer
Response from Steve VibertOct 29, 2019
We love hearing when things go well. Thanks! SureWood-LNL
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by Marty
Response from Steve VibertOct 28, 2019
Thank you for your review! SureWood-LNL
  • Verified Purchase
1 person found this helpful
Good quality, great price.
Good quality, great price.
by Ness
Response from Steve VibertSep 27, 2019
Thanks Ness! SureWood-LNL
  • Verified Purchase
  • Recommended Product
Good sturdy rail
Good sturdy rail
by Tom
Response from Steve VibertSep 10, 2019
Thank you, Tom. We hope our rail provides a quality, lifetime of use in your home! SureWood-LNL
  • Verified Purchase
  • Recommended Product
I love it!!! So smooth and sturdy. I installed for...
I love it!!! So smooth and sturdy. I installed for my mom to be able to walk up my garage stairs so she could have something to hold on to.
by HomeDepotCustomer
Response from Steve VibertJul 16, 2019
That's what we like to hear! Thank you for your review. SureWood-LNL
  • Verified Purchase
4 Star Review
Rating provided by a verified purchaser
by HomeDepotCustomer
Response from Steve VibertJun 19, 2019
Thank you for your review. SureWood-LNL
  • Verified Purchase
Good quality and price ...
Good quality and price
by Rico
Response from Steve VibertJun 19, 2019
Thanks Rico, we hope your project goes well. SureWood-LNL
  • Verified Purchase
Was a good piece of wood.
Was a good piece of wood.
by None
Response from Steve VibertJun 19, 2019
Thank you for taking the time to leave a review. SureWood-LNL
  • Verified Purchase
  • Recommended Product
this is made from smaller pieces of wood that are better suited for extra sanding and paint. Wh...
this is made from smaller pieces of wood that are better suited for extra sanding and paint. While it may be stained it shows the joints. Seems strong enough to do the job.
by workbench
Response from Steve VibertJun 19, 2019
Hi Workbench, hemlock can be painted, or stained with dark stains to help hide joint lines. The inherent nature of the species makes it difficult to get long pieces of lumber. We're happy that your project turned out to be satisfactory. Thank you for your review. SureWood-LNL
  • DIY
  • Verified Purchase
  • Recommended Product
Perfect size and fit. Worked well for project.
Perfect size and fit. Worked well for project.
by Sadie
Response from Steve VibertJun 6, 2019
Thank you, Sadie! SureWood-LNL
  • Verified Purchase
  • Recommended Product
4 Star Review
Rating provided by a verified purchaser
by HomeDepotCustomer
Response from Steve VibertMay 8, 2019
Thank you for your review! SureWood-LNL
  • Verified Purchase
Excellent quality for the money
Excellent quality for the money
by john
Response from Steve VibertMay 6, 2019
Thank you, John! SureWood-LNL
  • DIY
  • Verified Purchase
  • Recommended Product
FYI -- the picture and diagram shown is for Model # 6040R-ESR-HD00L Red Oak handrail SKU 408405, ...
FYI -- the picture and diagram shown is for Model # 6040R-ESR-HD00L Red Oak handrail SKU 408405, not the unfinished hemlock sold in stores
by none
Response from Steve VibertApr 2, 2019
Hi there, thanks for bringing this to our attention. The rail pictured is, indeed, a red oak rail. We will get that corrected as soon as possible. The diagram is accurate however, showing two plies of wood glued together. This produces a much more stable piece of rail that will withstand warping and checking.

Thanks again for pointing out the photo error. We will have that corrected as soon as we can. Thank you. SureWood-LNL

    Not bad. Narrow staircase. ...
    Not bad. Narrow staircase.
    by Opti
    Response from Steve VibertMar 26, 2019
    We're glad it worked out for you. Thanks for leaving a review! SureWood-LNL
    • Verified Purchase
    It met our expectations!...
    It met our expectations!
    by HomeDepotCustomer
    Response from Steve VibertMar 21, 2019
    Thanks for your review! SureWood-LNL
    • Verified Purchase
    Showing 1-30 of 50 reviews