Spend the extra money and get another product that actually works. This interior door will not stay on the track at the bottom. The exterior door want to join its friend cause it keeps coming off at the bottom. I used this door with no problem only twice. Now every time I get in or out, my wet, naked self is fighting with the door. I plan to rent my house out soon. I have to have a functional shower door. Double time and money wasted. Don’t be like me. Get another door.
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Response from Sterling Product ExpertFeb 2, 2024
Hello Tay, my name is Meli with Sterling. I am sorry to read of your difficulty with our Deluxe shower door. We would like to connect directly to review your installation and assist with any adjustments. Please email our customer care team at KohlerCustServ@Kohler.com. We look forward to hearing from you and helping you resolve this issue. Sincerely, Meli A., Sterling Customer Service
Verified Purchase
1 found this review helpful
Jan 31, 2024
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Verified Purchase
Jan 31, 2024
Shower door was easy to install and a good look for the bathroom. Liked the rubber stops for the sides so the doors close quietly. Product was in stock so no waiting for delivery.
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Verified Purchase
Jan 31, 2024
Excellent value for the price, packed well with good instructions for installation. I was actually able to install it in a 52” wide space without any issues.
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Verified Purchase
Jan 31, 2024
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Verified Purchase
Jan 25, 2024
Not an easy install. One of the metal pieces came damaged so we had to wait for the replacement piece. The inside slider door doesn't have a bracket so it hangs loose. I seriously am afraid it will fall off.
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Response from Sterling Product ExpertJan 30, 2024
PAMELA, my name is Jessica with Sterling Customer Service. I am sorry to hear of the condition your product was received in. We take pride in our designs and are disappointed that your experience has been less than exceptional. We would like to connect with you to aid in a resolution. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to helping you soon. - Jessica P. Sterling Customer Service.
Verified Purchase
Jan 25, 2024
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Verified Purchase
Jan 24, 2024
Good value door. Contractor had to add a handle in order to make it more user friendly
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Verified Purchase
Jan 17, 2024
Solid shower door product, great value for money
The door came well packaged, with the parts nicely laid out in a blister pack. The assembly was fairly straightforward if you follow the instructions carefully. Important - make sure that the top bar is level, as it will determine how your doors slide and close. The doors are secured to the track at the bottom, differently from other doors that you may be replacing, check this carefully. The outer door actually rides on the edge of the lower track which prevents it from swinging loose. Make sure you check that both the doors close up flush against the sides without leaving a gap, making minor adjustments by lowering or raising the rollers if necessary. This must be done before the doors are secured to the track at the bottom. Overall, a solid product for the price - looked good when done!
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Recommended
Jan 17, 2024
Solid shower door product, great value for money
The door came well packaged, and the parts were nicely laid out in a blister pack. The assembly was fairly straightforward if you follow the instructions carefully. It is important to make sure that the top bar is level, as it will determine how your doors slide and close. There are some differences in how the doors are secured to the track at the bottom, compared to other doors that you may be replacing, so this part can be easy to miss if you dont look at the instructions carefully. The outer door actually rides on the edge of the lower track which prevents it from swinging loose. Make sure you check that both the doors close up flush against the sides without leaving a gap, making minor adjustments by lowering or raising the rollers if necessary. This must be done before the doors are secured to the track at the bottom. Overall, a solid product for the price - looked good when done!
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Recommended
1 found this review helpful
Jan 17, 2024
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Verified Purchase
Jan 12, 2024
My wife saw the quality and we decided it was too "builder grade" so I am returning and we ordered a nicer shower door. For the price it is nice, but it is not worth it if you spent money on the tile and fixtures.
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Response from Sterling Product ExpertJan 16, 2024
GEORGE, my name is Jessica with Sterling Customer Service. I am sorry to hear of your disappointment with the Sterling Deluxe shower door. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer's expectations. If we may further assist in any way, please contact our Customer Service team at KohlerCustServ@kohler.com. We are here to help. - Jessica P. Sterling Customer Service.
Verified Purchase
1 found this review helpful
Jan 11, 2024
Our new shower doors are exactly what we wanted. My son was able to install them for us and I just love them.
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Verified Purchase
Jan 3, 2024
Would have given 5 stars, but it doesn't have a towel bar on an inside door.
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Verified Purchase
2 found this review helpful
Dec 30, 2023
Poor design
There are no guides on the bottom track so inside door swings in and needs to be guided forcefully into the side jam. The inside door needs to close on the end of shower with shower head but there is no handle for opening and closing from the outside. Wish I had stuck with a shower curtain.
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Response from Sterling Product ExpertJan 2, 2024
Hi TomC, this is Sarah with Sterling Plumbing. We are concerned to hear your Sterling Deluxe showerdoor is swinging into the shower and is not staying on the bottom track as it should. We would love to connect with you promptly to provide further assistance. Please email our team at KohlerCustServ@kohler.com. Kindly, Sarah S. Sterling Customer Service
Dec 28, 2023
Economical, good looking and easily installed if you hire a professional. Look forward to years of use for the occupants of the new ADU.
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Verified Purchase
Dec 27, 2023
Look like a $800.00 or more very satisfied
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Verified Purchase
Dec 27, 2023
The product is good . The purchase and delivery was absolutely terrible
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Verified Purchase
Dec 13, 2023
Nice product, as expected
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Verified Purchase
Dec 13, 2023
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Verified Purchase
Dec 6, 2023
Instructions were clear and the shower door was easy to install!
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Verified Purchase
Dec 6, 2023
li expected the door to be more sturdy it seems rather flimsey.feel it will not stand up to the test of time
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Response from Sterling Product ExpertDec 15, 2023
Hi Gerald, this is Sarah with Sterling Customer Service. I am truly sorry to hear about your concerns with the construction of your Sterling Deluxe showerdoor. We would love to connect with you directly to learn more about your concerns. Please email our team at KohlerCustServ@kohler.com. Sincerely, Sarah S. Sterling Customer Service
Verified Purchase
1 found this review helpful
Dec 1, 2023
Quality product at a reasonable price, easy to install, looks and works well...
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Verified Purchase
Nov 29, 2023
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Verified Purchase
Nov 29, 2023
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Verified Purchase
Nov 29, 2023
Worked out great. No issues. I had to drill a small screw in top rail for both sides to make sure no one pushes up the top rail. Now it’s secure and won’t come apart.
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Verified Purchase
Nov 29, 2023
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Verified Purchase
Nov 16, 2023
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Verified Purchase
Nov 15, 2023
junk You really need someone in the department that know. what they are selling.
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Response from Sterling Product ExpertNov 15, 2023
HomeDepotCustomer, my name is Jessica with Sterling Customer Service. I am sorry to hear you have rated the Sterling Deluxe door negatively. We would like to hear more about your experience in hopes that we can find a solution to your concerns. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to helping you soon. - Jessica P. Sterling Customer Service.