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Customer Reviews for Sun Joe Shredder Joe 12 in. 13 Amp 16:1 Reduction Ratio Electric Leaf Mulcher/Shredder

Internet #204618105

Model #SDJ616

Store SKU #1000621382

  • Turns dead leaves into useful mulch
  • Powerful motor gets jobs done fast
  • Lightweight and compact for easy portability and storage

Customer Reviews

  • 4.1
    out of 538 reviews
  • 74% recommend this product
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Showing 1-30 of 538 reviews
Motor burned up 1st use
Worked great. Until it didn’t. Motor burned up after 20 minutes on first use. Exchanged for the toro mulcher/blower. Much happier
by
Response from Snow Joe + Sun JoeOct 17, 2022
Dear Valued Customer, We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 8am-8pm EST, Saturday and Sunday from 8am-8pm EST). We promise to do our best to make sure you are satisfied 100%.Thanks, Snow Joe/Sun Joe Customer Service Team SnowJoeSunJoe
    1 found this review helpful
    Sun Joe Leaf Shredder mulcher work great easy to use...
    Sun Joe Leaf Shredder mulcher work great easy to use mulch leaves and put them in garden bed just what I was looking for
    by
    • Verified Purchase
    Not durable due to plastic design
    Plastic bin stretched, cracked and fell apart after only about ten minutes of use. if the collection bin were made of metal instead of cheap plastic it might hold up better and actually do it's job. Nice idea but poorly made and unable to achieve the task. Not durable at all and legs are thin and wobbly.
    by
    Response from Snow Joe + Sun JoeSep 6, 2022
    Dear Steve,

    So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-7pm EST, Saturday and Sunday from 9am-4am EST). We promise to do our best to make sure you are satisfied 100%.
    Thanks
    Customer Service Team
    Snow Joe + Sun Joe SnowJoeSunJoe
      1 found this review helpful
      by
      • Verified Purchase
      I like this brand better than a competitor as it...
      I like this brand better than a competitor as it doesn't throw so much dust out of the funnel and it has a slider to control the fineness of leaves shredded. My first one lasted about 2 years before the motor died. The second one was improved with a filter on the air intake, but the motor also burned up on that one after maybe 5 hours of use and was replaced under warranty. Hopefully, this one will last longer.
      by
      Response from Snow Joe + Sun JoeOct 3, 2022
      Dear Valued Customer,

      Thank you for taking the time out of your day, to provide feedback on this product. We appreciate you as a customer. If you have any questions or concerns, please feel free to reach out to us. Our toll-free number is 866-766-9563 (Monday through Friday from 8 am to 8 pm EST, Saturday and Sunday from 8 am to 8 pm EST). You can also send us an email via our website on the Contact Us page.
      Thanks,
      Customer Service Team
      Snow Joe + Sun Joe SnowJoeSunJoe
      • Verified Purchase
      1 found this review helpful
      As advertised. Works great for the proper job. Not for...
      As advertised. Works great for the proper job. Not for use with branches, leaves only
      by
      • Verified Purchase
      by
      • Verified Purchase
      Wear pants
      Arrived fast in the original box. There are many pros to this machine; large hopper to deposit leaves, variable speed/leaf setting depending on type of leaves (even a mode for wet leaves), adjustable legs so shorties like me don’t loose a finger trying to put leaves in without being able to see and with a long enough extension cord it’s manageable enough to move anywhere in the yard I need it. I have a huge southern magnolia in my back yard that drops leaves every single day of the year. Every. Single. Day. This makes quick work of turning a huge pile of leaves into a small pile of leaf mulch to add to the compost pile or throw into a garden bed. Highly recommend this product. Also highly recommend wearing pants, long pants that is, when using it, otherwise jagged shards of leaf debris pummel your legs at high rates of speed- that can be uncomfortable.
      by
      • Verified Purchase
      • Recommended
      by
      • Verified Purchase
      My lawnmower mulch is better than this thing does...
      My lawnmower mulch is better than this thing does
      by
      Response from Snow Joe + Sun JoeJun 9, 2022
      Dear Kathy,

      So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-7pm EST, Saturday and Sunday from 9am-4am EST). We promise to do our best to make sure you are satisfied 100%.
      Thanks
      Customer Service Team
      Snow Joe + Sun Joe SnowJoeSunJoe
      • Verified Purchase
      Leaf shredder
      It is very easy to use and maintenance free. It turns a large pile of leaves to dust.
      by
      • Verified Purchase
      My husband loves it! definitely would recommend it....
      My husband loves it! definitely would recommend it.
      by
      • Verified Purchase
      by
      • Verified Purchase
      by
      • Verified Purchase
      WOw
      We have about 8 hours of shredding on this small but mighty machine. No gas and oil smell. No full ups. Just lots of chips. And what is to big we burn in our fire pit.
      by
      • Verified Purchase
      Sun joe
      Was exactly what I was looking for to help with the snall amount of leaves i have in my yard. As well for the garden at the end of the year.
      by
      • Verified Purchase
      Unbelievable
      I have 18 pampas grass plants on my side yard. Each year it is an unbelievably hard chore to cut them down. I purchased this shredder with hopes it might make it a little easier. My gosh has it!!! It has cut the time to do that one chore in half. It is so powerful i can’t believe it. I am so happy I’ve purchased this item. Finally something that does the job as promised. Thank you
      by
        • Recommended
        WOW
        I bought this for grinding my horses hay so he can eat is easier. I'm amazed how great this product performs. it does eat trimmer line!
        by
          I recently purchased a home with several large trees in...
          I recently purchased a home with several large trees in the back yard. The sun joe shredder has helped me churn through tons of leaves as either mulch, additions to the compost and leafmould piles and helped to ease disposal. The provided trimming line doesnt have any issues most reasonable uses. Things to watch out for: Make sure to avoid putting sticks/twigs into the shredded if it is longer than 6 inches or has a diameter greater than .25 inches. Doing so will cause the trim-line to wear out faster. Also, while shredding make sure to keep the air intake for the motor clear of leaf debris, by stopping occasionally to clear any debris build up.
          by
          • Verified Purchase
          1 found this review helpful
          The on/off switch broke on the third use....
          The on/off switch broke on the third use.
          by
          Response from Snow Joe + Sun JoeApr 4, 2022
          Dear Thomas, So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-7pm EST, Saturday and Sunday from 9am-4am EST). We promise to do our best to make sure you are satisfied 100%. Thanks Customer Service Team Snow Joe + Sun Joe SnowJoeSunJoe
          • Verified Purchase
          1 found this review helpful
          This is the best item we have purchased in a...
          This is the best item we have purchased in a while. Does a great job of shredding leaves and greatly reducing the volume. The shredded leaves are perfect for mulching.
          by
          • Verified Purchase
          customer service is a sunjoke
          Worked fine for an hour, then motor quit. Ok, i will call SunJoe and get it fixed. No phone to call, only email. Emailed Jan 8th, no reply. Its 11 days later with no contact from SunJoke. HD took it back on return. Keep away from these guys
          by
          Response from Snow Joe + Sun JoeJan 19, 2022
          Dear Home Depot Customer,

          So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-7pm EST, Saturday and Sunday from 9am-4am EST). We promise to do our best to make sure you are satisfied 100%.
          Thanks
          Customer Service Team
          Snow Joe + Sun Joe SnowJoeSunJoe
            • Recommended
            2 found this review helpful
            by
              by
                For a glorified weed wacker this leaf shredder has been...
                For a glorified weed wacker this leaf shredder has been a great investment. The design is well thought out. The thing is very light and easy to move around my yard. This does go through the shredder lines rapidly. I get four bags of leaves, 36 lbs a bag, from a set of four lines. Most of my leaves are fed in dry but it will work on wet but recently fallen leaves. I try to keep the stick's and twigs out as they really eat up the shredder lines instantly. Compared to my old gas powered beast, this is way easier on me and I save time wasted unclogging this one as I never try to over tax this unit. I am happy hauling the branches to my brush pile.
                by
                  Too small for any large amount of leaves....
                  Too small for any large amount of leaves.
                  by
                    I was excited when it came, and it was easy...
                    I was excited when it came, and it was easy to put together, but after using it a few times I had trouble with the on/off toggle and I had to manually unplug it to get it to stop. I was hoping to use it for several seasons, but I decided to return it instead. I liked it when it worked correctly, though.
                    by
                      Great product and it gets the job done quickly....
                      Great product and it gets the job done quickly.
                      by
                        Even though I repeatedly cleaned the filters, the unit over...
                        Even though I repeatedly cleaned the filters, the unit over heated constantly after only about 15 minutes of use. It took nearly an hour for it to cool off before it would work again.
                        by
                        Response from Snow Joe + Sun JoeDec 20, 2021
                        Dear Jack,

                        So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-7pm EST, Saturday and Sunday from 9am-4am EST). We promise to do our best to make sure you are satisfied 100%.
                        Thanks
                        Customer Service Team
                        Snow Joe + Sun Joe SnowJoeSunJoe
                          2 found this review helpful
                          San Joe Shredder a good value
                          Works great even on small twigs. love that the bag attaches and comes off easily. A little disappointed that the mulching string has to be changed about every 3 to 4 bags; however, I purchased some heavy duty weed eater string that works fine and a lot cheaper.
                          by
                          • Verified Purchase
                          2 found this review helpful
                          Showing 1-30 of 538 reviews

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