Customer Reviews for Sun-Ray 9 ft. x 7 ft. Rectangular Solar Lighted Market Patio Umbrella in Taupe

Sam, I apologize for the less than completely satisfied feeling you are left with, but did you try reaching out to our customer service team about the issue? Our contact info should have been clearly shown on the front page of your manual. This should be an easy claim for any replacement part(s) or full product replacement under the warranty. Please reach out to our customer service team via email (contact@ezreplacement.com) or phone (877-477-2264), so we can help get you a replacement canopy. We would love to help!

AW, you are incorrect. Our umbrellas do fit in a standard umbrella stands. You can always reach out to our customer service team via email (contact@ezreplacement.com) or phone (877-477-2264), with any questions you may have.

Jeff, we are happy to read that you are enjoying your new Sun-Ray 9 ft. x 7 ft. Rectangular Solar Lighted Market Patio Umbrella in Taupe from The Home Depot! Thank you for your business!

Michele, we are excited to read that you are enjoying your new Sun-Ray 9 ft. x 7 ft. Rectangular Solar Lighted Market Patio Umbrella in Scarlet from The Home Depot! Thank you for your business!

Dear customer, I apologize for the less than completely satisfied feeling you are left with, but are you sure this is our product? Our umbrellas are updated every year, so it might look like the umbrella you have but after two years, it is doubtful that this is our umbrella. Especially from what you are describing. However, that being said did you try reaching out to our customer service team about the issue? Our contact info should have been clearly shown on the front page of your manual. You can always reach out to our customer service team via email (contact@ezreplacement.com) or phone (877-477-2264), where we can discuss this issue in more detail. Please reference this review when you reach out. Please also provide photos of the umbrella.

Dear customer, we are excited to read that you are enjoying your new Sun-Ray 9 ft. x 7 ft. Rectangular Solar Lighted Market Patio Umbrella in Teal from The Home Depot! Thank you for your business!

Dear customer, we are happy to read that you are enjoying your new Sun-Ray 9 ft. x 7 ft. Rectangular Market Solar Lighted Patio Umbrella in Navy from The Home Depot! Thank you for your business!

Sorry, but our umbrella pole connection is standard. That said, we may be misunderstanding your comments, so please feel free to reach out to contact@ezreplacement.com so one of our agents can assist further.

Frida, we are excited to read that you are enjoying your new Sun-Ray 9 ft. x 7 ft. Rectangular Solar Lighted Market Patio Umbrella in Taupe from The Home Depot! You can always reach out to our customer service team via email (contact@ezreplacement.com) or phone (877-477-2264), with any issue you may be having. We would love to help! Thank you for your business!

Dear customer, I apologize for the less than completely satisfied feeling you are left with, but did you try reaching out to our customer service team about the issues? Our contact info should have been clearly shown on the front page of your manual. This should be an easy claim for any replacement part(s) or full product replacement under the warranty.

Terri, this product is a solar product. This means that the the umbrella cannot properly charge without direct sunlight for several hours in the "OFF" position. So if you are having rainy, cloudy weather the umbrella will not work properly if at all depending. Did you try reaching out to our customer service team about the issue? Our contact info should have been clearly shown on the front page of your manual. This should be an easy claim for any replacement part(s) or full product replacement under the warranty.

Dear customer, we are happy to read that you are enjoying your new Sun-Ray 9 ft. x 7 ft. Rectangular Solar Lighted Market Patio Umbrella in Scarlet from Home Depot! Thank you for your business!

Pat, we are excited to read that you are enjoying your new Sun-Ray 9 ft. x 7 ft. Rectangular Solar Lighted Market Patio Umbrella in Royal Blue from Home Depot! Thank you for your business!

Dear customer, we are happy to read that you are enjoying your new Sun-Ray 9 ft. x 7 ft. Rectangular Solar Lighted Market Patio Umbrella in Taupe from Home Depot! Thank you for your business!

Dear customer we are excited to read that you are enjoying your new Sun-Ray 9 ft. x 7 ft. Rectangular Solar Lighted Market Patio Umbrella in Grey from Home Depot! Thank you for your business!

Melinda, I apologize for the less than completely satisfied feeling you are left with. The stand we suggested should be more than stable enough when used with a standard sized patio table. Thank you for your business!

Dear customer we are excited to read that you are enjoying your new Sun-Ray 9 ft. x 7 ft. Rectangular Solar Lighted Market Patio Umbrella in Taupe from Home Depot! Thank you for your business!

Dear customer we are happy to read that you are enjoying your new Sun-Ray 9 ft. x 7 ft. Rectangular Solar Lighted Market Patio Umbrella in Taupe from Home Depot! Thank you for your business!

Bren, we are excited to read that you are loving your new Sun-Ray 9 ft. x 7 ft. Rectangular Solar Lighted Market Patio Umbrella in Grey from Home Depot! Thank you for your business!

Robbie, we are excited to read that you are loving your new Sun-Ray 9 ft. x 7 ft. Rectangular Market Solar Lighted Patio Umbrella in Navy from Home depot! Yes, you are correct on keeping it closed or taking it down during high winds/thunder storms. If you have any issues, please reach out to our customer service team via email (contact@ezreplacement.com) or phone (877-477-2264). Thank you for your business! :)

Jay, we are happy to read that you are enjoying your new Sun-Ray 9 ft. x 7 ft. Rectangular Market Solar Lighted Patio Umbrella in Navy from Home Depot! The ribs coming out of the canopy while closing is not the norm for our Sun-Ray umbrellas. Please reach out to our customer service team via email at contact@ezreplacement.com or phone 877-477-2264 where we can see about getting you a replacement canopy. Thank you for your business!

Dear customer, we are excited to read that you are loving your new Sun-Ray 9 ft. x 7 ft. Rectangular Market Solar Lighted Patio Umbrella in Navy! Thank you for your business!

Dear customer, we are happy to read that you are enjoying your new Sun-Ray 9 ft. x 7 ft. Rectangular Solar Lighted Market Patio Umbrella in Taupe! Thank you for your business!

Dear customer, we are happy to read that you are enjoying your new Sun-Ray 9 ft. x7 ft. Rectangular Market Patio Umbrella Solar Lighted in Hunter Green! Thank you for your business!

Dear customer, we are ecstatic to read that you are loving your new Sun-Ray 9 ft. x 7 ft. Rectangular Market Solar Lighted Patio Umbrella in Navy! Thank you for your business!

Michelle, We are excited to read that you are enjoying your new Sun-Ray 9 ft. x 7 ft. Rectangular Solar Lighted Market Patio Umbrella in Royal Blue! Thank you for your business!

Van, We are ecstatic to read that you are enjoying your new Sun-Ray 9 ft. x 7 ft. Rectangular Solar Lighted Market Patio Umbrella in Grey! Thank you for your business!

Jeno, we are excited to read that you are enjoying your new Sun-Ray 9 ft. x 7 ft. Rectangular Solar Lighted Market Patio Umbrella in Scarlet! Thank you for your business!

Dear customer, we are excited to read that you are enjoying your new Sun-Ray 9 ft. x 7 ft. Rectangular Market Solar Lighted Patio Umbrella in Navy! Thank your for your business!