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Customer Reviews for Swann DVR-5580 8-Channel 4K UHD 2TB DVR Security camera System with Eight 4K Wired Bullet Cameras

Internet #311538990

Model #SWDVK-855808WL-US

Store SKU #1004805509

  • Weatherproof cameras with colored night vision
  • 4K Ultra HD offers 4x the resolution of 1080p Full HD
  • Features bright warning lights and Google or Alexa integration

Customer Reviews

  • 4.4
    out of 88 reviews
  • 85% recommend this product
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Showing 1-10 of 88 reviews
Fantastic
[This review was collected as part of a promotion.] These were amazing. Easy set up, easy use. Went up and only took my husband about an hour to set everything up, maybe a little longer. The pictures are clear as day. We were super excited to be able to check on our hosue no matter where we are. These went great outside, couldn't even tell they were really there. Small enough to not be noticble but big enough to capture everything needed. We were all very pleased with these. Great set of security cameras and fantastic name brand to go with it.
by SouthernMommasLauren
Poor mounting bracket design
The mounting bracket on these cameras is poorly designed. I need to be able to physically adjust/point the camera vertically and horizontally to where I want it once it's mounted. This bracket only allows a 90 degree vertical adjustment in one direction which severely limits how you can mount this camera. The bracket should also have a 180 degree vertical adjustment so you can mount it from a ceiling if you wish.
by Jamar
Response from Customer Service Oct 24, 2019
Hello, Thank you for reaching out to us and providing your feedback. We are sorry to hear about your most recent experience with our Swann Security cameras. This camera will have 3 different pivot points that can be adjusted. Please see the link to the video below. https://youtu.be/zKLjlbGhTi4?list=PLFLR9IWj3TYReRJtltAiI9oLA0sAeLPTx&t=144 We will keep your feedback in consideration moving forward with the future production of products. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
No thermal detection
Not high resolution, no thermal detection as advertised. Very simple cctv system, app is not good. I wouldn't waste my money on these false tags.
by Frank.2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
Great system so far. App works pretty good no issues. Install... be ready the hard part was runni...
Great system so far. App works pretty good no issues. Install... be ready the hard part was running the wires. You would have wish to opted for wireless but remember once the wires are in u set and forget no need to replace batteries constantly up and down ladders. Plus it depends on your layout. Be advise is plan plan plan before starting so your not up and down running wires back and forth.
by Marc
Response from SwannApr 1, 2021
Hello Marc,

Thank you for reaching out to us and sharing your feedback on our Swann DVR-5580 8-Channel 4K UHD 2TB DVR Security camera System with Eight 4K Wired Bullet Cameras. Swann pioneered the category of Do-it-Yourself security and is proud of the work it has done to make local communities safer. We do not offer installation services for our products. If you run into any complications or require further assistance, we offer 24/7 support. You can contact us over the phone and speak with a live agent or on our live chat.

Your feedback is greatly appreciated and important to us.

Please let us know how we may further assist you,

Thank you.
JV
Swann Customer Support Swann
THIS IS THE WORSE SYSTEM IM PLANNING TO RETURN IT.
I bought this few days ago and we try to set up for the system for around 2 days and still not working right THE PIR AND MOTION always fails the the alarm settings I save it and when the system change to night vision thePIR and MOTION don't work anymore and the system change by itself the setting, first time I use this brand and never try this brand again.
by LizaLama
Response from Customer Service Feb 25, 2021
Hello LizaLama, Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our 4 Camera 4 Channel 4K Ultra HD DVR Security System. PIR sensors work optimally when the camera is mounted around looking down somewhat and the subject of detection passes across their front. The more the object must "cross" the front of the camera the better the detection reliability. When placing your camera try to avoid situations where the subject would move straight toward the camera if possible. This is explained in the manual but can be further instructed by our support team. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone. https://support.swann.com/s/ Before returning your item, we would like to make sure your item has been properly set up. Your feedback is important to us. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
Product exceeds my expectations!!
I love this product! I had it installed, up and running in less than an hour. The instructions were easy to read, and the online helps were easy to find, use, and understand. I like the motion detector and color at night features the best. I give this product a "thumbs up" for anyone wanting to secure their home and property.
by RUMPLER
Wonderful system to have
[This review was collected as part of a promotion.] Swann did not disappoint with this system set-up. Quite easily set up by myself and my significant other within a couple hours. The cables included were more than adequate in length to connect the cameras. The 1080p cameras are so much better than my old 720p. The picture is significantly clearer and more crisp on both my monitor and through the app on my phone. I particularly like receiving alerts on my phone while I'm away as I can see when packages have been delivered and see if I've missed any surprise visits. Night vision works well on this system. We mostly get an occasional raccoon walk across the yard but we've been able to see some deer here lately as well. The motion activated lighting is nice to have when we leave the outdoor lights off. For myself, the motion lights help me to see a bit better when I'm coming home late. Feeling secure within our home with children is so important to or family. I would most definitely recommend this Swann System for friends and family.
by Dombomb
Easy upgrade to feel safe
[This review was collected as part of a promotion.] This camera package is amazing. Let’s start with if you have ever needed to check on your house or worried what is going on while your gone then this is for you. This comes with 4 cameras but I have only hooked up 2 so far. Using these 2 cameras I can get complete coverage of both doors and all of the common areas in my apartment. These will allow you to leave with the comfort of being able to see what is going on while your not there or even just keeping an eye on your pets. Set up was fairly simple following the directions. Mounting the cameras was simple using drywall anchors to mount to the wall. The video quality on these cameras is extremely good and the ability to look back is a plus thanks to the dvr. I highly recommend these to anyone looking for a camera system.
by Milesb1987
Easy set up.
[This review was collected as part of a promotion.] I bought thisnso I could keep an eye on the house while I am away from home or during the night. The setup was easy to run the wires from each camera and the picture was clear. The hardest thing to figure out was camera placement tonget the best coverage of the house.
by kford00
Showing 1-10 of 88 reviews