Customer Reviews for Swann Outdoor Wi-Fi Cam with Motion Activated Floodlight, Black

No notification in my Iphone 11, Swann security app. Consulted a tch followed step by step still did not work. I resetted, re uploaded app x 5, still no notification, tried to update phone and device also, still no help. Too bad I like how it looks and all the features except the Notification does not work, will return soon. I will send pictures of some motions recorded but nothing in notification. I don't know if this can be fixed.

[This review was collected as part of a promotion.] I just installed this flood light camera this past weekend. The brightness of the flood light reaches over 75 feet. Very pleased. The setup instructions for the camera were easy to follow, the app is very friendly, and the picture quality from the camera is fantastic. Comes with night vision as well, can view it live, or change settings to record on movement. Great investment.

[This review was collected as part of a promotion.] With so much crime now the Swann Floodlight Security Camera is a great addition to our home..With motion lighting..siren..video..app alerts and 2 way talk you know Swann Floodlight Security is on the job 24/7..With easy installation we just took down a floodlight and replaced it with Swann..The wiring was standard and was easy to connect..Once connected we installed the app to my Android with no problems..Being wireless makes it so much easier to use and works with Google or Alexa..The Swann Floodlight Security Camera gives my family and myself peace of mind.

I should have read the reviews before I wasted my time and money on this product. I was unable to pair, because the system was defective. It has been over six weeks since I contacted tech support, Rich, who was just as useless as the product. Over the past month and a half, I contacted or tried to contact the company numerous time with absolutely no response. Bad, just bad.

Bought 2 of these during Home Depot's Special Buy of the Day, to have once my home renovation reached thw stage for needing security cameras. When that day arrived, I installed one of the cameras, and guess what? No matter what I tried, I could NOT get it to pair. And bear in mind that my wi-fi router is right next to the door where the camera is mounted on the exterior. The camera still won't pair, or "set-up." What's worst is that before realizing the cameras are junk, I bought another pair for my girlfriend's house. Only one of the two could be paired, and it works okay. Still, only one out of 4 working cameras is horrible given the cost. as it stands, the only thing the cameras are good for is bright light........another thing: Customer service is all but non-existent. when you try a virtual chat, the virtual assistant never understands what you're saying. Moreover, when you clicked on any link it provides to "help," you receive the "oops" notification odd the site no longer being located there. So now, I wasted a lot of money when I could've just bought Ring Floodlight cameras to begin with. Installed to of those for my brother, and BOTH work flawlessly. I'm usually the guy who says brand names do not matter, but the Swann brand makes me reconsider that view. Again, they are HORRIBLE!!!! Last thing. The review system makes you give at least one star, but these cameras do not even deserve that!

I should have paid more attention to all the other poor reviews. The phone app for configuring camera never has paired with with the camera "hot spot" so camera is still not visible on my wi-fi network. Swann web site seems poorly organized for finding information. Manual configuration with an actual cable and an internal web interface would probably have worked better. As a motion detecting floodlight, it works fine.

This product might be good. But the app will not work!! The camera will not pair with the app. This camera is useless!! And lights will not turn off until it pairs to the app! We are blinding the neighbors and can’t turn it off. We will be returning it after we get the electrician to take it down ! What a waste of money and time. I wish it worked!!

cheap camera when I'm installed already beoken

Would not connect to my wifi or even get to the point of being able to make a connection. Called Swann and they said it may have been a faulty product.

Wouldnt connect to internet and app was not user friendly at all

DONT BUY THIS... SOFTWARE IS OUT OF DATE AND THEY SAY TO RETURN TO PLACE OF PURCHASE Of course, it was AFTER we installed it and tried to hook it up. FRUSTRATED to say the least.

Would not connect to wifi, customer service sucked, and the service technician was an idiot navigator. I will nor recommend nor say their name to anyone.

Did not connect to their app at all. Had to return

I bought this product and had to return it. This is not a reflection of the product itself because I never actually installed it. I was looking for a floodlight / camera combination to install under a soffit. It turns out that this product can only be installed on a vertical wall.

No timestamp, backup storage suddenly no longer functions, doesn't catch motion half the time or more, and often freezes up in the heat.

I purchased this unit after researching multiple units. I wanted a device that I didn't have to pay a monthly fee, that was sturdy, and the could access wirelessly. This unit fit the bill. The unit was in fact very sturdy and exceeded my expectations. I had no issue hooking up to the wireless, installing the app (that the instructions told me to) and running the camera. However in 30 mins I received a notification that I had to swap to another app because the one that the instructions told me to use, was being shutdown. (I do completely understand that situations do call for this at times). The new app however, does not give me the quick response time the old did. I could open the old up and my camera was available quickly, I had no problem speaking to someone outside, and the controls were easy and I could even set profiles for when I was away, at home, or at night, plus notifications were spot on and rapid. The new app, takes a very long time to open my camera, notifications come in hours after a motion trigger, the controls are still simple but no profile settings, and I can not make out what someone is saying to me from my driveway, sound is ridiculously choppy. The unit is very sound the software is currently horrible and unfortunately I can not recommend a unit that is not comfortable to use because of the software issues. I am waiting to see if updates are coming to improve my experience. I have only owned the device for a month and am willing to be patient. But I am in the market for additional cameras and if Swann does not fix the issues with the new software I am afraid I am taking my business elsewhere.

Could not pair the camera with the app. Called technical support and they were not able to help me connect. I spent all day trying just to pair the camera and it never worked. Tried doing this on both an android and an apple phone. Would not recommend buying this at all! Going to return it. DO NOT BUY!!!

Very poor support from Swann, latest update is a disaster, avoid

Stopped connecting to wifi in less than 1 year. App needs improvement

Everything is wrong with their cameras after so called app update. Poor video quality, unable to access video clip, unable to choose the length of the recording, playback if available lasts only a few sec. and is in a fast forwarding mode. Constant notifications that camera is disconnected. Very limited set up options. It doesn’t accept certain setup changes. It used to be OK. Now however, it’s a useless peace of junk in my opinion.

Bought last year and worked find until the company sent out an update that shut the cameras down. This happened in May and new camera where sent out but most of the features from my old camera does not work.

The camera / floodlight was easy to install and setup to the wifi did not take lond at all. Wireless router is located through a brick wall claose to the camera so we have a good signal strenght at the camera. After 6 months of use we have had to reset the camera one time because of a severe thunder storm with lightling and over 4 inches of rain. We still like this camera alot with the emails that it sends to our phone is great. We do get a few false alarms because in the morning with the wind blowing and small dog wood trees near the camera. Still, it is a good value for the money!

This is an annoying piece of junk that keeps sending out false alarms and turning on the light for no reason, even with the motion detection sensitivity set to the lowest setting. I have two of them installed and they both do the same thing. The app is also trash, always hanging up and unresponsive to command inputs.

[This review was collected as part of a promotion.] This creates a nice combination of light and camera. Night vision isn't all it is cracked up to be so having a light makes a world of difference when videoing. Set up was ok. A bit tricky at times but it was successful and the free cloud recording is a nice feature.

[This review was collected as part of a promotion.] I really enjoyed this floodlight security camera that i attached in front of my house. I like that it has dimmable motion lighting, true detect heat sensing, 2-way talk, siren, color night vision, which are all great features. I also like that is has 1080p camera,which makes images be clear.I would recommend this to a friend because its a great addition to my house.

Slick, reliable camera that does everything I need it to. Setup was very easy. The app is good, not great. Overall, I am very satisfied.

This unit operates randomly with no apparent trigger point. At it’s lowest sensitivity it switches on for no reason. Sometimes recordings are minutes apart for extended periods.Support from the company is non- existant.

Very happy! Easy install and easy app. Delivery was also very quick. Thank you!!!

one of the light does not work right （cannot connet to wifi）. anybody knows if I CAN RETURN IT ? THE RETURN POLICY IS FOR 90 days..mime is over