Honestly, it is below expectations. The part from both shoulders...
Honestly, it is below expectations. The part from both shoulders to the arm has little effect. And the function of the controller is also below the price level. If a return is possible, I would be honest with you
Response from THD-CSDec 7, 2020
Dear Valued Home Depot Customer, We have reached out to the manufacturer and their reply is, We are terribly sorry to hear that your experience has been anything less than excellent. We would love the opportunity to turn your experience around and encourage you to reach out to us at 1+(888) 848-2630 or firstname.lastname@example.org, so we can have you enjoying your purchase!
Nov 15, 2020
Broke after 3 times using it
Set it up went to use it and power to remote just flashes called customer support no answer or return call gues HD is picking it back up
Response from THD-CSNov 24, 2020
Dear Valued Home Depot Customer, We have reached out to the manufacturer and their reply is, we're sorry to hear that your experience has been less than stellar. We believe in the quality of our products and we take pride in being able to assist our customers at every turn. We'd like the opportunity to turn this around and we encourage you to reach out to us directly at 1+(888) 848-2630 or email@example.com so we can assist you further and have you enjoying your product!
Pros: Defeats Metal Gear
Too much metal
not real leather
8k for fake leather
Value: for the cost I'd want real leather.
Response from THD-CSJul 31, 2020
Thank you Snake, we appreciate you taking the time to share. We're sorry to hear that you're not satisfied with your purchase. We want to ensure the best possible experience with your purchase, and we would love for you to reach out to us directly so that we can have the opportunity to assist you further. Please, contact us at 1+(888) 848-2630 or firstname.lastname@example.org.
1 person found this helpful
Mar 31, 2020
Overall, I'm satisfied with the Pro Series Soho Black Faux Leather Reclining Massage Chair I've h...
Overall, I'm satisfied with the Pro Series Soho Black Faux Leather Reclining Massage Chair
I've had the chair for about a month. The only knock so far is, it would be nice if there was more massage programs and had more control of the 4D while using the set programmed massages. you only have control of the 4D when using it in manual mode
This chair is AMAZING! It has several modes that REALLY...
This chair is AMAZING! It has several modes that REALLY work everything that aches from feet to neck with adjustable heat and intensity to make it just right for each user. The Bluetooth speakers on each side of your head make it easy to relax while clearly hearing your favorite music or TV show.
1 person found this helpful
Dec 10, 2019
Very good massage chair. Time will tell if it is...
Very good massage chair. Time will tell if it is reliable. I turn the intensity down to lower than medium and 4D down also. It will literally push you out of the chair if you don't. It grabs your arms a little too tight, more pinching, and I can't seem to consistently get the leg thing to flip over.