Customer Reviews for TOTALPOND 330 GPH Pond Pump

Hello Fred. We thank you for your feedback. Our 330 GPH Pond Pump includes an adapter with flow control that is compatible with 3/4 ID (inner diameter) tubing. We hope this helps.

Your TotalPond Water Gardening Specialist, Mary

Hello. We are sorry to hear you've experienced this issue. We recommend you try the following steps, please make sure the pump is unplugged before any maintenance. Remove front screen, twist off impeller housing, pull out impeller assembly, make sure all 3 parts are clean and not damaged, run warm water in the hole the impeller was sitting in for about 30-45 seconds, put the pump back together, then submerge in water and plug into an outlet to see if it’s working. This pump is covered by a 2 year limited warranty with proof of purchase. If the issue continues please contact our Customer Care Team at 1-888-412-6001, Monday – Friday, between 8 AM to 5 PM ET. We hope this helps!

Your TotalPond Water Gardening Specialist, Mary

Hello. We are sorry to hear your pump has gone out. This pump is covered by a 2 year limited warranty with proof of purchase. We recommend you call in with the pump at hand so we can do some troubleshooting and see what could have caused the pump to go out. Please contact our Customer Care Team at 1-888-412-6001, Monday – Friday, between 8 AM to 5 PM ET. We hope you will give us the opportunity to help.

Your TotalPond Water Gardening Specialist, Mary