Hello Jwyo, I am sorry to hear that you are not completely satisfied with Drake II toilet. The tank lid is designed to allow the user to move it around on top of the tank in order to find the best alignment that is flush with the tank. For this reason, the bumpers are small to prevent the lid from sliding off, but they do not keep the lid in one place. Many people will choose to use Velcro stickers to secure the lid in their preferred location. We will be happy to send you a set if needed. Our Technical Support team is standing by to take your call. They can be reached at techsupport@toto.com or call 1-888-295-8134 between 8am - 8pm Mon - Fri EST and press 4 when prompted. We also have live chat on the TOTO USA website. Customer satisfaction is very important to us and we appreciate you taking the time to leave a review and let us know your thoughts on the toilet. I hope this helps and thank you for choosing TOTO.