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Customer Reviews for Thermacell Cambridge Mosquito Repellent Patio Shield Lantern

Internet #100622948

Model #MR-9W

Store SKU #816397

  • Enjoy outdoors with 15 ft. mosquito protection zone
  • 12 hours of repellent mats and fuel cartridges included
  • No open flame or smoke, spray free, DEET free, scent free

Customer Reviews

  • 4.1
    out of 629 reviews
  • 82%recommend this product
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Showing 1-30 of 629 reviews
Failed to work at all...
Failed to work at all
by
Response from ThermacellJul 29, 2020
Thanks for your review. There are several things you can check... Did you make sure the Lantern was properly ignited by checking the glow inside the view hole? Was there a fuel cartridge properly inserted? Did you see a small amount of smoke coming from the repellent pad after 10+ minutes? Please also note that the Repellent and Lantern features operate independently. If these questions/suggestions don't resolve your trouble, please contact us at service@Thermacell.net or 1-866-753-3837 so we can work with you to get your Thermacell Lantern working properly. ThermaCELL
  • Verified Purchase
Highly effective and covers the recommended area....
Highly effective and covers the recommended area.
by
  • Verified Purchase
Great product!
Looks great, easy to use and it actually works! Refills are inexpensive as well. We bought two and put at both ends of our patio.
by
  • Verified Purchase
It works on my patio
It works on my patio
by
  • Verified Purchase
  • Recommended
Seems to work fine
I have only used the lantern once since my purchase was recent, but it seemed to do the trick. We have a good sized back deck and we were not bothered by mosquitoes while using our lantern. The device is easy to set up, turn on and use. Looking forward to using it more in coming months.
by
  • Verified Purchase
  • Recommended
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Given that there is very little in the way of a users ability to measure the product's effectiven...
Given that there is very little in the way of a users ability to measure the product's effectiveness, the solicitation of a review seems a little weird. I hope it works, but it is tough to know.
by
  • Verified Purchase
Very easy to use...
Very easy to use
by
  • Verified Purchase
This has turned my patio into an an outdoor living...
This has turned my patio into an an outdoor living room. I am no longer chased inside when the mosquitos come out.
by
  • Verified Purchase
Easy to assemble. Works well although there was a slight...
Easy to assemble. Works well although there was a slight bit of vapor observed from the unit. Lantern light is a nice feature.
by
  • Verified Purchase
Lantern
Lantern does not take up a lot of space, pads are easy to install.
by
  • Verified Purchase
  • Recommended
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
My mom loves it for porch...
My mom loves it for porch
by
  • Verified Purchase
Doesn't work, returning it today...
Doesn't work, returning it today
by
Response from ThermacellJul 29, 2020
Thanks for the feedback and sorry for this experience! We hope you reconsider us someday - we have millions of happy customers throughout the world and are confident we could have worked with you to get your lantern properly repelling mosquitoes. We can be reached 24/7 at service@Thermacell.net or 1-866-753-3837. ThermaCELL
  • Verified Purchase
Waste of money
I just spent $77+ getting two of these and a 4 pack refill and they’re worthless! I set one up, followed all directions, waited inside 30 minutes, went outside and I’m being eaten alive by mosquitoes. They fly right over the Thermocell. Yes, it’s lit. Yes the pad is in place. I’m sitting less than two feet away from it and it does not work. I am so disappointed.
by
Response from ThermacellJul 29, 2020
Please contact us at service@Thermacell.net or 1-866-753-3837. We'd like to work with you to figure out what's going on - this is certainly odd. All Thermacell products have a 100% Satisfaction Guarantee and we have millions of happy customer worldwide. We look forward to hearing from you. ThermaCELL
    1 found this review helpful
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Works good, looks good sitting on deck, helps to keep skeeters away
    Works good, looks good sitting on deck, helps to keep skeeters away
    by
    • Verified Purchase
    • Recommended
    Easy to assemble. Not all that effective....
    Easy to assemble. Not all that effective.
    by
    Response from ThermacellJul 29, 2020
    Thanks for your review. Please check to make sure there is still fuel in the cartridge and you are replacing repellent mats every 4 hours. If this doesn't solve your trouble, Thermacell can be contacted 24/7 at service@thermacell.net or 1-866-753-3837. All Thermacell products have a 100% Satisfaction Guarantee. ThermaCELL
    • Verified Purchase
    Love It...
    Love It
    by
    • Verified Purchase
    Nice product....
    Nice product.
    by
    • Verified Purchase
    Really cute lantern and seems to keep mosquitoes off our...
    Really cute lantern and seems to keep mosquitoes off our deck area 15x12 ft
    by
    • Verified Purchase
    Not good doesn’t work at all Have to...
    Not good doesn’t work at all Have to return it. NOT RECOMMENDED
    by
    Response from ThermacellJul 29, 2020
    Thanks for your review. Did you give the Lantern 15 minutes to heat up? Please check to make sure there is still fuel in the cartridge and you are replacing repellent mats every 4 hours. Also, please note that the Repellent and Lantern features operate independently. If this doesn't solve your trouble, Thermacell can be contacted 24/7 at service@thermacell.net or 1-866-753-3837. ThermaCELL
    • Verified Purchase
    Kept mosquitos away, great buy....
    Kept mosquitos away, great buy.
    by
    • Verified Purchase
    Waste of money
    Straight garbage. Fired up two of these on a small porch with no wind, mosquitoes flying all over the place. Fresh insert and fresh oil and still crappy results. Wish I would’ve just bought some bug spray...
    by
    Response from ThermacellJul 29, 2020
    Thanks for your review. Did you give the Lantern 15 minutes to heat up? Please check to make sure there is still fuel in the cartridge and you are replacing repellent mats every 4 hours. Also, please note that the Repellent and Lantern features operate independently. If this doesn't solve your trouble, Thermacell can be contacted 24/7 at service@thermacell.net or 1-866-753-3837. ThermaCELL
      These lanterns look great and protect keeping mosquitoes at Bay....
      These lanterns look great and protect keeping mosquitoes at Bay. I place a few around my patio area when dining alfresco. I wouldn't have a barbeque without this.
      by
      • Verified Purchase
      keeps the mosquitos away!
      It actually works to keep mosquitos away! I was a bit skeptical- but our yard is usually swarming with mosquitos and nothing seems to work. We turn on the lanterns when we go outside now, and our deck and yard are blissfully mosquito-free! Worth every penny!
      by
      • Verified Purchase
      • Recommended
      Beautiful design
      Lantern is really pretty Mosquito still attacked my while I set right next to activated Thermacell
      by
      • Verified Purchase
      Showing 1-30 of 629 reviews