Customer Reviews for Thermacell Radius Zone Mosquito Repeller, Gen 2.0, Black

Internet #311534188

Model #LZ1

Store SKU #1004439807

  • Large area of mosquito protection
  • Scent-free, DEET-free, no spray
  • Push button simple; very easy to use

Customer Reviews

  • 196 Customer Reviews
  • 3.8 out of 5 stars overall
73% of customers recommended.
Overall Ratings
5star-icon(106)
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Southwestern Ontario
Great product, exceptional customer service.
Customer review from logo
Product works great. Bought it last year for a camping trip. Went to charge it for our upcoming trip and the unit was dead. I saw on here people were having the same problem so I emailed Thermacell. Less than 48hrs later I got a reply. The rep told me that they would send me a new Radius and that it would be in the mail on monday. Tuesday comes and i get a knock on the door from UPS delivering my brand new blue Radius. Thank you Thermacell for great customer service and for standing behind your product.
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Miami, FL
DO NOT BUY
Customer review from logo
I bought the product a few weeks ago. I've been trying it every time I go to my patio, try to put it outside at least 10 minutes before going out, but obviously you can see in the picture it doesn't work. VERY UNSATISFIED.
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Response from Customer ServiceMay 18, 2020
Sorry to hear that our product is not performing to our quality standards! We thank you for your feedback and take matters like this seriously. Thermacell stand by our products with a 100% satisfaction guarantee.Please contact us at service@thermacell.net or 1-866-753-3837 so we can make things right for you.
West Coast USA & Arizona
Thermacell Radius is the answer to the problem!
Customer review from logo
I bought the first two Radius approx 2 years ago and use them on a sailboat on the West Coast of the united States. I also tested them during the Mosquito season in Arizona. They work so well that I bought one for my sister and then two more to keep at home in Arizona. Thanks Thermacell!!!
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Saint James City, FL
NoSeeUmms
Customer review from logo
The Thermacell literally saves us from having to go inside or spray ourselves with bug spray that doesn’t always work on everyone. In SW Florida, we have NoSeeUmms that can leave you looking like you have the measles after an hour. We use the Thermacells on the patio and they take care of those nasty bugs all evening.
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Bug proofing
Customer review from logo
Easy to figure it out. I purchased for a camping trip and haven’t used it yet.
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Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Easy to use, we bought 2, we will see if it is Florida proof/worthy.
Easy to use, we bought 2, we will see if it is Florida proof/worthy.
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Middle TN
Get it out of your cart and onto your patio
Customer review from logo
The product has worked great so far. Stylish look and design. Great conversation Starter when people come over to hang out outside, now thanks to Thermacell the patio is becoming our favorite part of the house.
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Keeps them squiters away after about 10 minutes...
Keeps them squiters away after about 10 minutes
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New York, NY
Works good
Customer review from logo
You know the darn thing works pretty good. We weren’t really able to enjoy the yard before we got it.
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