Hello Joe,
Thank you for sharing your experience with us. We're sorry to hear about the difficulties you've had with your machine. We'd love to hear more about this, you may give us a call at 888-384-9939 Monday - Friday 8:00 AM - 5:00 PM CST. Rest assured all Toro parts are backed by a 1-Year full warranty. Should you need additional assistance, we recommend visiting an authorized service dealer for an inspection. We have a list of authorized service dealers that can be found online at toro.com/locator.