Purchased 8 boxes (240 sq ft) for remodel. Of the 8 case, 2 cases, the tiles did not have glue applied to almost a 1/3 of the backing. The other 6 cases, the tile was lucky to have enough glue to hold it properly to the flooring let alone sustain enough bonding to hold the product in place after some foot traffic. I attempted to even use a heat gun on a low setting to help the glue be more tacky and get a better grip. Sadly, the tile began to unstick from the flat, smooth and new subfloor. It is a great looking floor tile, but over all my years of laying flooring, this is the most disappointed I have been with a product in a quality stand point and a functionality standpoint.
Was this helpful?
Response from Armstrong FlooringNovember 12, 2020
Good morning Frank. Thank you for taking the time to post a review of our product. We are sorry to hear that you are not happy with this flooring. The adhesive on the back of peel and stick tiles does not feel overly sticky. It is a pressure sensitive adhesive, so it develops a better bond with the subfloor when pressure is applied to the flooring. It is important with peel and stick tile to make sure the subfloor is clean, dry, flat, and smooth, and to make sure the tile has been acclimated to the area for at least 48 hours, and the floor needs to be rolled to help secure the bond. All of our floors are covered by a manufacturer’s warranty, and if you feel there is a defect with the tile you have the right to return to the store where the flooring was purchased and have a flooring associate file a claim on your behalf. Again, I do apologize for any inconvenience, and I hope this is helpful. Have a great day.
I am pretty pleased with this product. It looks nice and was fairly easy to install. My only "complaint" / disappointment is that one box of tiles had an edge that was not particularly strong and tended to crack along the edge more than other tiles, especially if I was trying to cut the tile to fit a particular space. It suspect this box was dropped on its side at some point in time and left an invisible weakness in each tile that wasn't noticeable until installation work put stress on the tile.
I recommend really carefully reading the instructions before installing because it takes some time for the product to be ready to install, such as the temperature of the room, the floor surface and making sure the tile is warm enough to install (or the adhesive won't work optimally.) I also recommend being extremely careful about cleaning the floor before trying to install it. Cleanliness makes a huge difference in how well the product sticks, and if you accidentally leave a little bit of concrete grit or a little rock (or worse!), etc, on the floor, it will show up once you flatten down the tile. If it's in a high traffic area, it could even start to damage the tile from underneath. I recommend using concrete filling if there is any hole in the floor bigger than a dime or marble.
This flooring is very nice quality. I used in several places in my home to complete aside hardwood flooring. No damaged squares out of 7 boxes purchased. Online order for store pickup was easy and convenient. I love the rich brown hues in the flooring...like a tuscan look.