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Customer Reviews for TrafficMaster Palmdale II - Gentle Breeze - Beige 31.2 oz. Polyester Texture Installed Carpet

Internet #203490901

Model #HDB5757107

Store SKU #150837

  • Semi-soft, beige high-pile texture indoor installed carpet
  • Available as a custom rug; Contact your local store to order
  • TrafficMaster carpet has a 5 year stain and wear warranty

Customer Reviews

  • 4.5
    out of 110 reviews
  • 73% recommend this product
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Showing 1-30 of 110 reviews
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
  • Recommended
This is good carpet, but after it was delivered, it looked more like gray than forest green. I li...
This is good carpet, but after it was delivered, it looked more like gray than forest green. I like the thickness of it.
by
Response from ShawIndustriesIncJun 7, 2021
Hello Shirley, We appreciate your feedback about our TrafficMaster Palmdale II in color Forest Path. Though you were disappointed that the color looked more gray once the flooring was installed than what you were expecting, we are thrilled to know that you are pleased with the thickness. If you ever have questions about your new floors, please contact our Consumer Concierge team at 844-742-7429 or email us at askshaw@shawinc.com. We are available Monday through Friday, 8 AM to 6 PM, Eastern Standard time. As always, thank you for choosing Shaw Floors! ~kj shaw
  • Verified Purchase
  • Recommended
Very satisfied with product and the installation crew.... did a...
Very satisfied with product and the installation crew.... did a great job and looks good in my bedrooms....
by
Response from ShawIndustriesIncMay 10, 2021
Hey there, DORIS! We appreciate your time to submit this review of our TrafficMaster flooring. We are happy to hear the installation was done with ease and Palmdale II carpet is to your liking. We love to see images of our flooring in consumer homes. If you can, please share online and tag us using #shawfloors and #homedepot. ~kj shaw
  • Verified Purchase
Excellent work they had the job done in a timely...
Excellent work they had the job done in a timely fashion they moved the furniture and put everything back gently highly recommend to others very professional and courteous thank you so much
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  • Verified Purchase
After ten years we tried to match the color which...
After ten years we tried to match the color which was unlikely. This was as close to the original as we could get. It’s unnoticeable as it’s in a different part of the house. The installers did a great job and all went as planned.
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Response from ShawIndustriesIncMay 11, 2021
Thank you, Ted for submitting this review of our TrafficMaster Carpet. We are excited to hear the color was an unnoticeable match to your existing flooring since it was installed in a different area of your home. We hope you will consider using Shaw Flooring again in the future! If you can, please share online and tag us using #shawflooring and #homedepot. ~kj shaw
  • Verified Purchase
Don’t even have it yet! Over Month....
Don’t even have it yet! Over Month.
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  • Verified Purchase
1 found this review helpful
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
They worked diligently to get the job done. I absolutely...
They worked diligently to get the job done. I absolutely love my carpet!!!
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Response from ShawIndustriesIncMay 5, 2021
Hello Greta, Thank you for your time to submit this review on our TrafficMaster Palmdale II carpet. We were delighted to hear that you are pleased with your flooring and you had a positive experience with your installer! If you use social media, we would love to see images of your flooring. Please use the hashtag #shawflooring and #homedepot. We hope you enjoy your floors for many years to come and consider Shaw Floors for all of your future flooring needs. ~kj shaw
  • Verified Purchase
Yes the salesperson tried to help me but when I...
Yes the salesperson tried to help me but when I got the carpet it didn't match and because of lighting in building it was hard to match. He also stated this carpet I have at home was no match anywhere. I was disappointed by having 2 colors of carpets. I finally saw the man and his remark was like so I don't care..????
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Response from ShawIndustriesIncApr 3, 2021
Hi KATHERINE, We appreciate your time to share your experience with TrafficMaster carpet. It saddens us to hear that the color of your flooring was not what you were expecting. If you would like to discuss this further, please feel free to contact our Consumer Concierge team by calling 844-742-7429 or email us at askshaw@shawinc.com. We are available Monday through Friday from 8 AM until 6 PM Eastern Standard Time. ~kj shaw
  • Verified Purchase
I was a little skeptical at first that this color...
I was a little skeptical at first that this color would be a "little too much," but it worked out perfectly. It did not have a "Firetruck Red" effect, but an actually soothing, businesslike feel for a home office. In fact, it was just what the room needed.
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Response from ShawIndustriesIncMar 25, 2021
Hi GWENDLYN! Thank you for this awesome feedback about TrafficMASTER Palmdale II in color Raspberry Tart. Sharing experiences like this will definitely help shopping consumers with their flooring decision-making process. We love to see images of our flooring in consumer homes. If you can, please share online and tag us using #homedepot and #shawflooring. ~kj shaw
  • Verified Purchase
For the given price with free installation, the carpet is...
For the given price with free installation, the carpet is 5 star excellent. Otherwise, it is very nice mid grade carpet. However, I did not like the small print that said I had to use one of four carpet pads or lose the free installation. That's just not right. I wanted a much more expensive pad but had to give it up because it wasn't part of the "deal". Ridiculous policy, easily modified. So, you add $250 or whatever but you don't deny the customer an ability to spend more money by removing the free installation! Duh... There are better ways to move excess inventories than using small print. Thanks.
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Response from ShawIndustriesIncApr 4, 2021
Hello GILBERT, Thank you for submitting this review of TrafficMaster carpet. We regret to hear that you were unable to get the pad of your choice due to the Home Depot policy. If you ever have questions or need assistance with your flooring, please contact our Consumer Concierge team by calling 844-742-7429 or email us at askshaw@shawinc.com. We are available Monday through Friday from 8 AM until 6 PM Eastern Standard Time. ~kj shaw
  • Verified Purchase
3 found this review helpful
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  • Verified Purchase
The installation people were great...
The installation people were great
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  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from ShawIndustriesIncJul 24, 2020
Thank you for taking a moment to share this amazing review on TrafficMASTER Palmdale II. We have a Consumer Concierge team available if you should have any questions or concerns. Please contact this team at askshaw@shawinc.com or (844) 742-7429, Monday through Friday, 8 am until 6 pm est. Thank you again for the amazing review and have an awesome day!~clf shaw
  • Verified Purchase
Still waiting on installation, but like color sample
Still waiting on installation, but like color sample
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Response from ShawIndustriesIncJul 7, 2020
Thank you for taking the time to share this wonderful review on TrafficMASTER Palmdale II. We are very happy to know that you like the color sample. We are disappointed to know that you are still waiting on the installation to be completed. Please feel free to reach out to our Consumer Concierge with any questions or concerns about the product at askshaw@shawinc.com or (844) 742-7429, Monday through Friday, 8 am until 6 pm est. Thank you again for sharing your wonderful review and have a fantastic day!~clf shaw
  • Verified Purchase
  • Recommended
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from ShawIndustriesIncMar 13, 2020
We appreciate you taking the time to share this wonderful review on TrafficMASTER Palmdale II. Please reach out to our Consumer Concierge team if you have any questions or concerns with this carpet at askshaw@shawinc.com or (844) 742-7429, Monday through Friday, 8am until 6pm est. Thank you again for the wonderful review and have an amazing day!~clf shaw
  • Verified Purchase
Ididnotbuyadrill...
Ididnotbuyadrill
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Response from ShawIndustriesIncMar 11, 2020
We appreciate you taking the time to submit this review on TrafficMASTER Palmdale II. We are very happy about the wonderful review but we are saddened that you did not get your drill. If you should have any questions or concerns about the carpet, please contact our Consumer Concierge team at askshaw@shawinc.com or (844) 742-7429, Monday through Friday, 8am until 6pm est. Thank you again for the wonderful review and have a great day!~clf shaw
  • Verified Purchase
Carpet is beautiful....
Carpet is beautiful.
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Response from ShawIndustriesIncDec 11, 2019
Good afternoon Roman. Thank you so much for taking the time to submit this wonderful review on Palmdale II. Palmdale II is a beautiful product and we are so glad that you think that it is beautiful as well. We hope that you continue to love the new carpet for many years and please let us know if you have any questions or concerns. You can contact our Consumer Concierge team at askshaw@shawinc.com or (844) 742-7429, Monday through Friday, 8am until 6pm est.~clf shaw
  • Verified Purchase
Stinks. Literally.
We bought the Traffic Master, Palmdale II, 57400 Serenity for our bedroom. The installation went fine. We didn't notice anything unusual and expected the "new carpet smell" to be around for a while. But after the installers left and we closed up the room, it started to smell like a dead skunk. It's been a week and we've been running window fans to clear the air (in this 90+ degree temperatures). We've slept in another room instead. It isn't as bad as it was but its still not acceptable. The Home Depot offered to replace the carpet and we may end up doing that. We had a second room done with a different brand of carpet and its fine.
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    3 found this review helpful
    Showing 1-30 of 110 reviews